#1 most frequent
United States of America
52.7%58 installations of 110
What is IBM Verify?
IBM Verify, formerly known as IBM Cloud Identity, is an identity-as-a-service (IDaaS) offering that aggregates dynamic user, device and environmental context to automate risk protection and continuously authenticate any user to any resource.
Categories & Use Cases
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Screenshot of IBM Verify (for CIAM) - Privacy and Consent
Top Performing Features
Password Management
Self-help capabilities the help users recover forgotten passwords, etc.
Category average: 8.6
Multi-Factor Authentication
Using multiple, independent components to gain access
Category average: 8.5
ID-Management Access Control
Authorization or restriction of access to information depending on role
Category average: 8.8
Areas for Improvement
ID Management Single-Sign On (SSO)
The ability to login to the system once, gaining access to all systems without the need for logging in again
Category average: 9
Account Provisioning and De-provisioning
Capabilities for creating user accounts based on roles, group memberships and business processes
Category average: 8.5
ID Management Workflow Automation
Automated sequence of tasks to simplify processes
Category average: 8
Who Buys & Uses IBM Verify
#2 most frequent
Canada
7.3%8 installations of 110
#3 most frequent
Australia
5.5%6 installations of 110
Pros
- Streamlines user access management
- Provides access control capabilities
- Offers security trend reporting
IBM Verify is there to last
Use Cases and Deployment Scope
We needed to get a complete solution to manage our identify lifecyle. So, e decided to use IBM Verify as the main main identify provider and then manage the whole lifecycle user management for our company. As we host and manage solutions for our clients, we also use it in certain cases as a cloud identify broker to surface other IdP our clients and partner. IBM Verify allows us to do JiT or SCIM integration which provides us the flexibility to address our needs.
Pros
- Allows to surface Entra ID and provide an enterprise level SCIM provider
- Allows you to create a Cloud directory to manage multiple identify sources
- Allows you to provide SSO service to your enterprise applications
- Allows you to manage the full user lifecycle
Cons
- Documentation...the use cases are hard to find sometime
- Confusion around the product names of all the modules
Return on Investment
- Save time to manage users
- Facilitate on-boarding and off-boarding
- Ability to surface Entra ID and allows to bridge the gap on their missing features.
Alternatives Considered
IBM FileNet Content Manager and IBM Cloud Pak for Business Automation
Other Software Used
IBM FileNet Content Manager, IBM Cloud Pak for Business Automation, IBM WebSphere Hybrid Edition
My Experience With IBM Verify
Use Cases and Deployment Scope
We use IBM Verify to manager access across our on premises and cloud environments. It is a great way to protect our business data and apps from attacks that results from unauthorized access. Besides boosting security, IBM Verify also ensures fast access to apps and data thanks to features such as password-less access and MFA.
Pros
- Passwordless access.
- Security posture management.
- Protects user identity.
- The MFA works perfectly.
- Works on premises and in cloud.
- Protects data/apps.
Cons
- High cost of deployment.
- Longer learning curve.
Return on Investment
- It ensures fast access to apps/data.
- It protects our data/apps both in cloud and on premises.
Other Software Used
Cisco Secure Endpoint, Avast Email Security
IBM verify
Use Cases and Deployment Scope
We use IBM Verify for single sign ons using multiple MFA methods like SMS, email, voice and push notifications. We like it because it helps to reduce the dependency on passwords with adaption of WebAuthn. We also use it to grant access request, approvals, onboarding and offboarding user. The ability for this platform to integrate with our legacy applications are a plus as well.
Pros
- Access for production systems and operational technology.
- Remote or hybrid work access
- Compliance and audit obligation can be verify with logs and trails or reports
- Helps to secure governed access to our vendor and partners.
Cons
- Initial setup and configuration can be a little complexed.
- Mobile app UI is not as user friendly as we would like
- Cost for licensing are not cheap, so pretty large investment there
Return on Investment
- Configuration can be a little complexed
- Overhead can be a little costly, especially for smaller operations
- Mobile user interface is not that easy for navigation
- Strong security and governance for compliance
- Integration flexibility is a plus, especially with legacy systems
Alternatives Considered
Okta Workflows and Microsoft Entra ID
Other Software Used
Microsoft Entra ID, Okta Workflows, Auth0
Smart Authentication Made Easy by IBM Verify
Use Cases and Deployment Scope
My company has improved data security and streamlined agent and customer logins since implementing IBM Verify. It decreased fraud, shortened user access times, and made compliance easier for us. In general, it improved the safety and effectiveness of our system for day to day insurance work.
Pros
- Remote work access
- Compliance and audit needs
- CIV for banking and insurance
Cons
- The system is a bit complicated for new users.
- It requires a stable internet connection.
Return on Investment
- Most importantly, IBM Verify reduces our manual verification and password reset tasks through automation.
Alternatives Considered
Okta
Other Software Used
Microsoft Entra ID
Its a reliable and user-friendly solution overall with very few limitations
Pros
- Provides push notifications, QR codes, and one-time passcodes, making login fast and secure without disrupting users.
- Effectively prevents credential theft, phishing, and account takeover attempts by adding an extra layer of protection beyond passwords.
- The mobile app is intuitive and lightweight, reducing friction for employees and clients compared to traditional token or hardware-based methods.
- Works well with a wide range of corporate resources, VPNs, and cloud applications, making it easy to roll out across different use cases.
Cons
- More flexibility in branding and customization (e.g., logos, themes, and user messaging) would help organizations provide a more tailored authentication experience.
- Offline authentication options could be improved for users in low-connectivity or no-network environments.
- Setting up integrations with some third-party or legacy applications can be complex and time-consuming, requiring more technical expertise than expected.
Return on Investment
- By enforcing MFA, we’ve minimized the risk of unauthorized access and phishing-related breaches, which could have cost substantial time and money to remediate.
- The solution helps us meet regulatory requirements more efficiently, reducing audit preparation time by an estimated 20–30%.
- Automated authentication workflows and reduced password reset requests have cut IT support tickets related to access issues by roughly 15–20%, saving both staff time and user downtime. Which is really great to keep the users engaged to our platform.
Alternatives Considered
Microsoft Entra ID Governance and Google Authenticator
Other Software Used
Google Authenticator, Microsoft Entra ID Governance
