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Cisco ThousandEyes

Score8.9 out of 10

218 Reviews and Ratings

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What is Cisco ThousandEyes?

Cisco ThousandEyes empowers organizations to assure every digital experience across every network, everywhere, every time.

Categories & Use Cases

Media

Screenshot of global availability issues for users trying to use Slack application.
Screenshot of the path visibility feature pinpointing where in the transit path an outage or event is occurring.
Screenshot of ThousandEyes Internet Insights™, which combines a massive data set with algorithmic outage detection to provide near real-time insights into a business's SaaS applications. and networks. Internet Insights can be used to manage digital experience at Internet scale.
Screenshot of ThousandEyes Event Detection diagnosing events as server or network issue.

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Screenshot of global availability issues for users trying to use Slack application.

Most Frequent Users

Top 3 industries using Cisco ThousandEyes
Based on HG Insights installation data
View all Reviews
#1 most frequent

Finance and Insurance

18.5%

186 installations of 1,003

#2 most frequent

Professional, Scientific, and Technical Services

17.4%

175 installations of 1,003

#3 most frequent

Information

15.3%

153 installations of 1,003

Reviews

What users are saying about Cisco ThousandEyes.
View all reviews

ThousandEyes

Incentivized
Matthew PartidaView profile
Infrastructure engineer in Information Technology at Denton County (1001-5000 employees employees)

Use Cases and Deployment Scope

ThousandEyes is used to monitor the network, we well as troubleshoot any issues. By having a glass pane style map of the network, we are able to easily track problems with easy logical troubleshooting and assisting tools that are baked into the system. It has proven to be an invaluable tool that wraps many other products into one clean setup.

Pros

  • NMS
  • Troubleshooting
  • Monitoring

Cons

  • Snmp integration
  • Simple troubleshooting tools

Return on Investment

  • Reduced troubleshooting time
  • Less user mapping error issues

Other Software Used

NetBrain Technologies, Cisco Catalyst Center

Cisco ThousandEyes Review

Incentivized
Verified User
Consultant in Information Technology (10,001+ employees employees)

Use Cases and Deployment Scope

We use Cisco ThousandEyes for the Cloud Network monitoring of the end-to-end user experience monitoring as well. So a Cisco ThousandEyes is a tool that helps us in getting the one performance inside of different applications also and the end, end-to-end network visibility as well. So it helps a lot in identifying the issues at a very faster time.

Pros

  • Cisco ThousandEyes does the holistic discovery of the end components, the network components, and it's really fast at identifying where the issue is, which is not normally identified by the classic monitoring tools. So it's quite a fast identifying the issue of the networks and Cisco ThousandEyes also provides a very good real user end user monitoring experience for the end customers. So those are the two real life and also very good examples for Cisco ThousandEyes.

Cons

  • More focused on, I would say on the cloud visibility because they are only doing the network visibility, but the cloud application visibility, they need to put more focus on that area.

Return on Investment

  • So it's really helpful for us to identify the issue quite fast. So we use thousand ties to understand where the issue is and it helps us in maximize the business potential. So I would say it's helpful in the overall business strategy.

Other Software Used

PRTG Network Monitor, Microsoft System Center Operations Manager (SCOM), BMC AMI Ops

Cisco ThousandEyes Incredible Enterprise Value Challenging Cost Structure

Incentivized
Verified User
Vice-President in Information Technology (1001-5000 employees employees)

Use Cases and Deployment Scope

Network troubleshooting both internally and externally (ISP/SaaS facing)
Endpoint troubleshooting (Surface laptops) over VPN, work-from-home.

Pros

  • Network path visibility
  • Clean, unified web experience/tooling
  • Synthetic testing

Cons

  • The licensing/cost model is unpredictable and frustrating
  • Unit based consumption has been a limiter for our investments into the tech

Return on Investment

  • Engineering time saved through better observability
  • Reduced organizational MTTR

Alternatives Considered

LogicMonitor, SolarWinds AppOptics and Zabbix

Other Software Used

LogicMonitor, Atlassian Confluence, Atlassian Jira

Cisco ThousandEyes Review

Incentivized
Verified User
Manager in Information Technology (1001-5000 employees employees)

Use Cases and Deployment Scope

ThousandEyes has been a game changer in our retail operations. It gives a real time visibility and valuable insights. Our connectivity team stays sharp to fix problems fast and ensures as smooth experience for our customers.

Pros

  • We use in every day trying to help the operation team to identify problems and helps develop our team solve them

Cons

  • We use almost the features and men to identify internet issues.

Return on Investment

  • I see only the good things and good impacts.

Cisco ThousandEyes is So useful.

Incentivized
Verified User
Manager in Information Technology (1001-5000 employees employees)

Use Cases and Deployment Scope

Monitoring applications

Pros

  • Monitoring inbound applictions
  • Detecting faults outside our network
  • Provide evidence to other teams

Cons

  • Make it cheaper!
  • Mobile app
  • Mac app

Return on Investment

  • Helped find issues wuickly
  • Is expensive to use

Alternatives Considered

AppNeta

Other Software Used

Entuity

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