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Piper the AI SDR by Qualified

Score9.3 out of 10

26 Reviews and Ratings

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What is Piper the AI SDR by Qualified?

The Qualified product suite automatically identifies, engages, and converts website visitors into pipeline. Piper the AI SDR Agent engages these buyers around the clock with live chat, answers questions, to convert prospects into pipeline.

Categories & Use Cases

Media

Screenshot of Meet with qualified leads right on your website. Use live chat, voice-calls, and bots to sell smarter.
Screenshot of We'll alert your sales team the moment qualified leads land on your website and tell you exactly who they are, powered by apps like Salesforce, Pardot, 6Sense, Marketo, and Clearbit.
Screenshot of We'll alert your sales team the moment qualified leads land on your website and tell you exactly who they are, powered by apps like Salesforce, Pardot, 6Sense, Marketo, and Clearbit.
Screenshot of Engage qualified prospects in real-time, high-fidelity sales conversations with live chat and voice calls.
Screenshot of Use Chat Bots to engage visitors, capture leads, ask qualification questions, and book sales meetings.

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Screenshot of Meet with qualified leads right on your website. Use live chat, voice-calls, and bots to sell smarter.

Reviews

What users are saying about Piper the AI SDR by Qualified.
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A Tool Every Sales Org Needs!

Incentivized
Gustavo Orozco
Business Development Representative in Sales at Recurly (51-200 employees employees)

Use Cases and Deployment Scope

Our organization is using Qualified to ensure we don't miss out on opportunities. The issue right now is that our company is missing out on too many opportunities when prospects visit our website and decide not to request more information because no one is available to assist them. Our sales organization will be using this tool to ensure that we don't miss out on any opportunities. Qualified will help us with routing and communication.

Pros

  • Configuration
  • Routing
  • Implementation

Cons

  • Pricing structure
  • Multi language chats

Most Important Features

  • customer support
  • implementation time
  • user friendly

Return on Investment

  • More meetings with target accounts
  • More closed won opportunities

Alternatives Considered

Drift

The most efficient approach of assessing the company's technical ability.

Incentivized
Daniell MercerView profile
Software Development Engineer in Information Technology at Persistent Systems (10,001+ employees employees)

Use Cases and Deployment Scope

Make it easy for buyers and sales representatives to communicate in real time through online chats. With capabilities to collect leads, increase channels to take necessary action. It is possible to see who is visiting our website and what the company is doing. Very effective in engaging and drawing attention to our most popular guests. Allows viewing of live chat and phone calls to maximize conversions.

Pros

  • It is beneficial to send visitors to the appropriate representatives and inform them of the routes that are available to them.
  • It is essential for real-time interactions with our guests.

Cons

  • Conversation setup with Qualified takes time.
  • Internal notes in chat would be very beneficial.

Most Important Features

  • It's essential Qualified allows you to create a custom chatbot for your website to attract visitors, produce and qualify leads, and book appointments.
  • Qualified for phone calls and starting voice conversations directly from the website.
  • Qualified is great at setting up qualified meetings with hot prospects to keep the company's business going.

Return on Investment

  • Useful to attract new consumers.
  • Take steps to expand the portfolio of projects.
  • To increase conversion rates, use visualization and live chat in addition to voice calls.
  • Save time for engineering and contracting teams.
  • Enable artificial intelligence to forecast purchase intent so sales professionals can focus on accounts that are ready to buy.
  • Drive lead generation, pipeline, and revenue for sales and marketing teams.

Alternatives Considered

SalesboxAI, Oracle Digital Assistant and Exceed.ai

Other Software Used

Oracle Digital Assistant, Luma, Conversica

We love Qualified.

Incentivized
Erin LoughranView profile
Account Executive in Sales at Cobalt (201-500 employees employees)

Use Cases and Deployment Scope

Being a part of the sales team I am the frontline user for Qualified. I am the one on our backend speaking to people on our website. I am able to provide them with my calendar, see what they are viewing on the website and transfer the conversation to another team member if needed.

Pros

  • Ease of use.
  • Visual
  • Quality

Cons

  • Routing leads to correct team members.
  • Notifications
  • Not allowing people to book on calendar within a hour.

Most Important Features

  • Ease of use.
  • Minimal flaws.
  • Quality of service.

Return on Investment

  • N/A
  • N/A
  • N/A

Other Software Used

Salesforce CMS, Salesloft, ZoomInfo

With virtues to manage interactions on our website.

Incentivized
Loam DiaconuView profile
Scrum developer in Information Technology at Endava (10,001+ employees employees)

Use Cases and Deployment Scope

Qualified provides an integrated development environment (IDE) with various programming languages, allows us to conduct interviews and calculate qualifications for assigned projects. Qualified is very useful for recruiters to measure and compare candidate performance based on factors like code submissions, execution time, test results, and more. With Qualified, evaluators can repeat sessions and estimate participants' thought processes, methods, and outcomes using the code playback tool. Qualified options make it easy for HR to develop and customize exams tailored to candidates' jobs and experience levels.

Pros

  • Qualified provides a collaborative workspace where multiple developers can code in real time at the same time.
  • Live chat, chatbots, voice interactions, and screen sharing allow VIPs to connect in real time.

Cons

  • It may take a while to adjust for newbies unfamiliar with Qualified.
  • The Qualified admin panel may seem confusing at first.

Most Important Features

  • Qualified offers us relevant interfaces to our customers on every page of the website, the chatbot is a fantastic alternative to traditional form submission.
  • Qualified helps us spot potential engagements that we might have missed if they hadn't filled out a form or connected with us in the first place.

Return on Investment

  • Qualified to increase our sales volumes.
  • Qualified really increases the turnaround time for opportunities on our platform.
  • Qualified helps to prioritize, categorize and communicate with our potential customers at various stages of the buying process.
  • With Qualified our sales team can see who is visiting our website, accessing certain pages and most importantly, connecting with them in vital moments thanks to the tool's conversational sales and marketing platform.
  • We can track your interests, lead you to the right person, set up meetings, and move further up the sales cycle using this channel.
  • Leads are now automatically integrated into our CRM, eliminating administrative effort and bringing our sales teams closer to our customers than ever before.

Alternatives Considered

SalesboxAI and ZoomInfo Chat (formerly Insent)

Other Software Used

Oracle Digital Assistant, Luma, Conversica

Qualified is legit for chat functionality!

Incentivized
Jaime SafianowView profile
Sales Development Manager in Sales at Quantum Metric (1001-5000 employees employees)

Use Cases and Deployment Scope

We use Qualified for our chat feature - we have a team of 20 SDR’s who use it.

Pros

  • Easy to navigate.
  • Love the reporting functionality.
  • Easy to deploy.
  • Great account management team.

Cons

  • Not sure if there’s a mobile version?
  • Is there phone support?
  • What other languages does it offer?

Most Important Features

  • Easy to deploy.
  • Ease of use.
  • Easy to troubleshoot if issues arise.

Return on Investment

  • Immediately got meetings once deployed.

Other Software Used

Salesforce Commerce Cloud, Zoom, ZoomInfo

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