#1 most frequent
United States of America
82.8%448 installations of 541
What is KnowBe4 Security Awareness Training?
KnowBe4 is a security awareness and compliance training and simulated social engineering product. It is used by organizations worldwide to strengthen their security culture and reduce human risk.
Categories & Use Cases
Media
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Screenshot of the Phishing Dashboard. This displays how end users are doing at-a-glance and in comparison to peers across industries with Industry Benchmarking.
Top Performing Features
Single sign-on capability
The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.
Category average: 9.3
Phishing Simulations
Administrators can run simulated phishing attacks to test the effectiveness of the training and assess vulnerabilities.
Category average: 9.1
Multilingual Training Content
Training content is available in multiple languages.
Category average: 9
Areas for Improvement
Integration with Security Tech Stack
The product integrates with other security tools, such as a SIEM or SOAR platform, and may provide alerts for potential breaches.
Category average: 8.3
Individualized Security Training Plans
Training can be tailored to individual employees based on previous training, role, or assessed vulnerability.
Category average: 7.9
Industry-Specific Security Training
Security training can be tailored based on industry-specific requirements, such as HIPAA, PCI DSS, GDPR, etc.
Category average: 7.1
Who Buys & Uses KnowBe4 Security Awareness Training
#2 most frequent
Canada
6.8%37 installations of 541
#3 most frequent
United Kingdom of Great Britain and Northern Ireland
2.0%11 installations of 541
Strong Recommend for KnowBe4
Use Cases and Deployment Scope
I'm the lead admin in my school for KnowBe4. I assign training to new staff and run an automated quarterly phishing test that goes to all of our 160+ staff. Those who fail the phishing test are automatically added to a group that has required remediation training. Since we've been using KnowBe4, our phishing prone score has improved and many staff have been able to successfully avoid phishing scams.
Pros
- Automated testing of enrolled staff-we have a quarterly phishing test automated.
- Huge library of resources in various formats are available in their library.
- Allows multiple ways to create/sync user accounts.
Cons
- Many items in the library aren't applicable to our use case, and it's sometimes difficult to filter out what I'm looking for.
- I don't love the training dashboard, but maybe that's just a "me" thing.
- Setting up groups can be tedious.
Return on Investment
- We've had several phishing attempts that were "emergencies" to update banking information that users didn't fall for, so that has saved potentially thousands of dollars.
- I don't have specific-hard numbers, but I do believe KnowBe4 has been very valuable to us.
Usability
Other Software Used
CrowdStrike Falcon, Zscaler Internet Access
Knowledge to the rescue.
Use Cases and Deployment Scope
Preventing major risks to our company requires users to understand the potential threats we face, how we could be targeted, and how to protect both themselves and the organization. KnowBe4’s awareness training is essential to ensure all users stay informed and prepared.
Pros
- Global company risk.
- Improved Phishing campaigns.
- Improved Training campaigns.
Cons
- More constantly updated content.
- Following the risk behaviour of users out of the box.
- More languages on all content.
Return on Investment
- Easily explainable return on investment to the board.
- Helped prevent attacks that would be much more expensive.
- Rapid return on investment guaranteed.
Usability
Alternatives Considered
Cofense LMS and Proofpoint Essentials for Small Business
Other Software Used
Cisco Umbrella, Cisco Secure Email Threat Defense, KnowBe4 PhishER/PhishER Plus
Empowering the users
Use Cases and Deployment Scope
Preventing the major risk to our company means our users have to be aware of the dangers and how we could be targeted or attacked, and has to understand how to protect it self and the company , to which the awareness trainings from KnowBe4 are paramount to make sure all users are up to date.
Pros
- Training campaigns
- Phishing campaigns
- Measure company risk
Cons
- More languages on all content
- More updated content
- Follw risk behaviour out of the box
Return on Investment
- Rapid return of investment
- Easily explainable roi to board
- Helped prevent attacks that would be 100x more expensive
Usability
Alternatives Considered
Cofense LMS and Proofpoint Essentials for Small Business
Other Software Used
Cisco Secure Email Threat Defense, KnowBe4 PhishER/PhishER Plus, Cisco Umbrella
KnowBe4's products are crucial to our organization.
Use Cases and Deployment Scope
To increase user knowledge of phishing attempts from hackers. Basic training once a year, then extra training for phishing failures. All of our employees must go through the training.
Pros
- Makes organization safer
- Trains users
- Alerts admins of tendencies
Cons
- Reporting, more info logged on campaigns
Return on Investment
- Required by our auditors
- Reduces insurance costs
- Reduces potential liability
Usability
Other Software Used
Microsoft 365, OnBase
KnowBe4 Security Awareness Training a worthwhile investment
Use Cases and Deployment Scope
We were using the phish alert training modules after simulated phishing campaigns. Users who failed too many consecutive times were enrolled in additional learning. Phishing remains one of the biggest methods employed by hackers to try to gain access, and people who were not learning how to identify a phish email needed the additional training.
Pros
- Quality: Their videos have well recorded audio and a polished look in their animations. I have seen larger orgs use less professional looking learning
- Accuracy: I found no fault in the information they had in their training. It's clear that knowledgeable people were involved with the creation of their content
- Accessible: Information security can be a very complex topic. They have made easily understood content, making it easier for the users to understand what they need to do
Cons
- Some videos were clearly stitched together from other videos. Those lacked the cohesive feel the individual videos had.
- Some videos could have brought in some additional points and information to cover a wider variety of user best practices
- Some of the live actor segments felt a little cheesy
Return on Investment
- The campaign/training cycle showed a declining number of people falling for the campagins
- Regularly updated training modules sometimes covered newer threats
- Reporting was simple and easy to ingest for management
