KnowBe4 Security Awareness Training Manufacturing Reviews & Insights

Score9.3 out of 10

1,089 Reviews and Ratings

Community insights

TrustRadius Insights for KnowBe4 Security Awareness Training are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Notifications for Assigned Trainings: Users have appreciated the helpful notifications for assigned trainings, finding them valuable in tracking required modules and staying up-to-date on essential learning tasks. These timely reminders ensure users do not miss important training deadlines.

Interactive Learning Experience: Reviewers have highlighted the interactive elements of KnowBe4's training as engaging and memorable, enhancing user retention of crucial cybersecurity concepts and best practices. The interactive features make the training sessions more enjoyable and effective.

Comprehensive Content Coverage: Customers have praised KnowBe4 for offering comprehensive content on a wide range of cybersecurity threats like phishing attacks, social engineering tactics, and malware risks, demonstrating a commitment to thorough security education. The detailed coverage helps users understand various threats comprehensively.

KnowBe4 Security Awareness Training Reviews

101 Reviews

ManufacturingAutomotive10Chemicals4Electrical & Electronic Manufacturing10Food Production7Food & Beverages10Machinery12Mechanical Or Industrial Engineering4Industrial Automation1Paper & Forest Products1Pharmaceuticals5Plastics3Packaging & Containers6Semiconductors1Consumer Electronics1Consumer Goods10Computer Hardware2Defense & Space4Aviation & Aerospace1Medical Device2Railroad Manufacture1Biotechnology5Business Supplies & Equipment1

Videos

KnowBe4 Security Awareness Training a worthwhile investment

Rating: 8 out of 10

Incentivized

October 7, 2025

Use Cases and Deployment Scope

We were using the phish alert training modules after simulated phishing campaigns. Users who failed too many consecutive times were enrolled in additional learning. Phishing remains one of the biggest methods employed by hackers to try to gain access, and people who were not learning how to identify a phish email needed the additional training.

Pros

Quality: Their videos have well recorded audio and a polished look in their animations. I have seen larger orgs use less professional looking learning
Accuracy: I found no fault in the information they had in their training. It's clear that knowledgeable people were involved with the creation of their content
Accessible: Information security can be a very complex topic. They have made easily understood content, making it easier for the users to understand what they need to do

Cons

Some videos were clearly stitched together from other videos. Those lacked the cohesive feel the individual videos had.
Some videos could have brought in some additional points and information to cover a wider variety of user best practices
Some of the live actor segments felt a little cheesy

Likelihood to Recommend

The way you can automate the enrollment to a course for people who fail simulated phishing campaigns is awesome. The content is also super relevant for this purpose. People are still unlikely to migrate their eLearning platform to KnowBe4 Security Awareness Training. Some specialized learning is needed based on organization and more generalized learning available might have superior competing content on another platform. You might consider making a way for organizations create their own content and load it in for their own use.

Verified User

Analyst in Information Technology (Food Production company, 501-1000 employees)

Vetted Review

5 years of experience

KnowBe4 Provides Effective Accessible Training for a Wide Range of Employees

Rating: 9 out of 10

Incentivized

September 26, 2025

Use Cases and Deployment Scope

My organization primarily uses KnowBe4 Security Awareness Training to train employees on cybersecurity, mostly how to mitigate or avoid phishing attacks, and what to do when we receive a suspicious email. We also have done some training based on general online literacy and guidance on how phishing can cause major issues within the organization that take both time and money to fix.

Pros

Trainings feel accessible to all ages/easy to understand.
Videos are short enough that they keep your attention, but also provide enough information.
Real world examples are used, making the lessons feel more directly applicable to our work environment.

Cons

There could be additional topics included in videos, shifting focus away from just cybersecurity.
Remedial videos could be more directly applicable based on phishing situation.
Videos about AI usage in the workplace partially promote AI, which we aren’t even allowed to use. Would prefer a bit more of a critical viewpoint.

Likelihood to Recommend

The KnowBe4 Security Awareness Training excels at providing information about how to avoid phishing scams, the potential impact of phishing scams, and general tips for online literacy. The trainings are well done, concise, accessible to a variety of age groups, and use examples that feel realistic and that can easily apply to our daily interactions with emails and other places suspicious links may appear.

Verified User

Employee in Corporate (Pharmaceuticals company, 51-200 employees)

Vetted Review

1 year of experience

Click Happens, KnowBe4 Makes Sure It's the Right One

Rating: 10 out of 10

Incentivized

September 11, 2025

Use Cases and Deployment Scope

We use KnowBe4's Security Awareness Training to help engage our staff in cyber security training. We aim to educate the employee and test them by sending "fake" emails to try and trick them into clicking on the links in the email. We also have used their video content to send over Paylocity to train individuals on what to look out for on these types of emails.

Pros

Extensive library content for training including; videos, training tools, and poster downloads.
They keep things simple in an easy to use platform.
Keeps historical data so that you can give extra training to individuals that need extra help identifying spam or phishing.

Cons

It would be great if their library had more options for training videos
The integrations piece into active directory is not the easiest
Creating a campaign could be a bit easier to understand

Likelihood to Recommend

KnowBe4's Security Awareness Training is perfect for a small office or large. We have over 300 employees and our phishing test result's have drastically gone down since we started to train our employees. If you are looking for a product to send emails and test your staff to see how vulnerable they are, then this is it. It help prevent issues in the future. They say a trained employee is best when coming to cyber security awareness.

Verified User

Engineer in Information Technology (Food & Beverages company, 201-500 employees)

Vetted Review

5 years of experience

KnowBe4 Security Awareness Training its an excellent option for awareness training if not the best.

Rating: 10 out of 10

Incentivized

September 2, 2025

Use Cases and Deployment Scope

We are able to launch cybersecurity awareness training every month in a very automated way. We can track who has completed each module, and enroll automatically to next module. This is very helpful and works very well. We can see very easily the status and progress, send reminders and ensure that everyone completes the assigned training.

Pros

Smart Groups
Quality of the modules
Enrollment of the users
Maintenance of the platform
Integration with AD/Azure
Upload our own content
PhishER platform is excellent

Cons

Bot clicks for phishing campaigns
Track progress of custom uploaded content
Price

Likelihood to Recommend

If you want to manage multiple and automated campaigns, smart groups helps a lot to achieve this.

Verified User

Director in Information Technology (Machinery company, 1001-5000 employees)

Vetted Review

5 years of experience

KnowBe4 for IT Training

Rating: 9 out of 10

Incentivized

August 18, 2025

Use Cases and Deployment Scope

We use KnowBe4 to train all users to address the growing concern of IT security issues hitting businesses. This system educates every computer user in the organization on many subjects including but not limited to email compromises, business email compromise and all-around good IT posture. Users from hourly to executive are required to take any training that is selected by the team.

Pros

End User Training
Videos for Training
Reporting for Training

Cons

None that we are aware of.

Likelihood to Recommend

KnowBe4 allows customization for each organization and allows the administrator to select relevant course material to push to all users.

Verified User

Employee in Information Technology (Machinery company, 51-200 employees)

Vetted Review

2 years of experience

My review on KnowBe4 Security Awareness Training.

Rating: 6 out of 10

Incentivized

August 17, 2025

Use Cases and Deployment Scope

We use KnowBe4 security Awareness training as part of our annual training program, which includes one training and quarterly phishing tests.

Pros

Good customer support.
Phishing module looks good.
Huge content library.

Cons

Huge content library but mostly outdated modules.
Flexibility to blend various modules as one module.
AI Integration.
Human Risk Management to be part of KMSAT.

Likelihood to Recommend

There are very sophisticated tools available in the market. It is very hard for anyone to recommend KnowBe4 compared to those products.

Verified User

Manager in Information Technology (Chemicals company, 5001-10,000 employees)

Vetted Review

4 years of experience

Engaging and Accessible

Rating: 8 out of 10

Incentivized

August 1, 2025

Use Cases and Deployment Scope

KnowBe4 Security Awareness Training provides approachable security training to base-level users in our organization. Their content is engaging and unique, despite the subject matter being generally difficult to present. Members in our organization do not find these trainings to be tedious or annoying, so we appreciate all that is provided.

Pros

Engaging content to present complex topics that users are not necessarily familiar with
Topical updates over time
Usable interface

Cons

More suggestions about training cadences

Likelihood to Recommend

Their trainings are great to provide for any general business userbase.

Verified User

Manager (Food & Beverages company, 1001-5000 employees)

Vetted Review

4 years of experience

Not really much to think about. KnowBe4 Security Awareness Training is just the best security awareness training platform and phishing attack simulation platform there is Just go for it

Rating: 10 out of 10

Incentivized

March 31, 2025

Use Cases and Deployment Scope

We use KnowBe4 Security Awareness to make phishing attack simulations and to deploy training to all our users that have internet access. We use the provided reports to document the achieved improvements on the current status. We also intend to use the reports to cover the relevant need for documentation on our upcoming ISO 27001 certification.

Pros

Phishing attack simulations
Security Awareness trainings
Reports on both the above

Cons

The provided templates for phishing simulations are mainly available in English. There are also some templates available in our native language, but their number is small. We have seen other platforms offer way more phishing simulation templates in our language.
Although there is a really huge number of training videos available, some of them are outdated and no longer have much to offer. Some cleaning up could help in this direction.
Although there a some games / puzzle like trainings available, we have seen other platforms offer more and better ones (on the other platforms had they had almost no videos at all...). It would help significantly to also invest in enriching the provided puzzles / games.
We have seen other platforms offer games, where, for example, employees of the company can compete against each other while working together in groups to achieve a common goal (e.g., eliminate a fictional security threat that has "hit" the company. Plan the steps needed to be taken, take the steps one after another and have a chance to see the impact each action has. At the end the team that has suffered the least cost to end the threat is the one that wins. Just an example. The point is to make this challenging, using gamification and to make the employees part of the prevention force of the company against cybersecurity threats.

Likelihood to Recommend

KnowBe4 Security Awareness Trainings are suited for every company. We have tested really a lot of those platforms out there and we can say that there are other platforms that are better at the one or the other feature, but as it is always in life nothing is perfect. However, having tested all those platforms, we can with great certainty say the KnowBe4 Security Awareness Training platform is overall the best one there is out there at this time!

Verified User

Administrator in Information Technology (Electrical & Electronic Manufacturing company, 201-500 employees)

Vetted Review

1 year of experience

KnowBe4 delivers

Rating: 10 out of 10

Incentivized

March 12, 2025

Use Cases and Deployment Scope

We use KnowBe4 to send out phishing test on regular basis to all our users.
We also use the awareness training for all users.
It has been very easy to implement and work with, integration to our systems has been a breeze

Pros

Phishing test
Awareness training
Learning portal
Awareness content

Cons

Integration to Active Directory - User sync

Likelihood to Recommend

The Phishing tests templates are amazing and easy to use and setup for all levels of users.
Reports are good, and easy to read for management

Johann Einarsson

Global IT Infrastructure Manager in Information Technology at AAK (Food Production, 1001-5000 employees)

Vetted Review

6 years of experience

Best product for KnowBe4 Security Awareness Training

Rating: 10 out of 10

Incentivized

July 25, 2024

Use Cases and Deployment Scope

We use KnowBe4 Security Awareness Training in our organization to provide company-wide security awareness training to all of our employees. We generally provide training on social engineering topics and compliance training. For Non-IT employees, we provide trainings where less technical terms are used and for IT people, we use highly technical trainings like Kevin Mitnick trainings. Before using the KnowBe4 Security Awareness Training, we were facing a lot of issues on spam and phishing emails. Our employees were not able to identify difference between a real and phishing email and we were facing account compromise issues as well but after implementing this training, we are seeing a lot of difference and seeing a positive growth at the organization level. Since employees are not getting into phishing and vishing attacks, we have seen confidence in users and also protecting them from account compromise. From Knowbe4, we have purchased Security Awareness Training, PhishER and Security Coach and we are using all of them to protect our data and to educate our employees.

Pros

KnowBe4 Security Awareness Training has well-designed videos on almost every topic of social engineering attacks, making it the best in the market. It has less technical videos for Non-IT people and high technical like KMSAT for IT people other than cyber security guys.
KnowBe4 Security Awareness Training has a good phishing test campaign feature from which you can launch a phishing test for all or a selected group of people to test them on a real phishing test environment.
KnowBe4 Security Awareness Training has a good number of security related games and quizzes that makes the training part funny and attractive.
KnowBe4 Security Awareness Training provides monthly newsletters and posters that we can use to send to all employees to make them aware of the current security scenarios.

Cons

KnowBe4 Security Awareness Training has a good amount of videos but they still have fewer videos with different lengths on top priority topics like Phishing attacks, Smishing attacks, Vishing attacks, etc. They should add more videos with different lengths on these topics.
KnowBe4 Security Awareness Training does not update its video inventory called 'ModStore' with the latest and trending topics of cyber security. They should review and add videos every week with the latest trends in the security.
Security Coach that comes with the Diamond Subscription of KnowBe4 Security Awareness Training is a good feature but it is very difficult to implement it. You have to provide all your organization's data to this application so that it can read all and can generate alerts on that basis.

Likelihood to Recommend

The KnowBe4 Security Awareness Training is well designed training module that covers all the areas that a security awareness training should have. This training has a lot of animated videos that help users to understand the material and with the quizzes in the videos makes mandatory for viewers to take it seriously, so no one can skip the videos or just sit and ignore the video. They have to be fully focused when doing the training to make the concepts clear do that they can pass the quizzes. So, it is well suited in this scenario and no one can pass the training without passing the quizzes. The KnowBe4 Security Awareness Training has a lot of good things but its security games are not up to the mark as per KnowBe4's standard. Most of the users do not like the games available in the Knowbe4 ModStore. So, in the game area, they need to improve.

Verified User

Engineer in Information Technology (Electrical & Electronic Manufacturing company, 1001-5000 employees)

Vetted Review

2 years of experience

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Video reviews

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Best product for KnowBe4 Security Awareness Training

Rating: 10 out of 10

Incentivized

July 25, 2024

Use Cases and Deployment Scope

Pros

KnowBe4 Security Awareness Training has well-designed videos on almost every topic of social engineering attacks, making it the best in the market. It has less technical videos for Non-IT people and high technical like KMSAT for IT people other than cyber security guys.
KnowBe4 Security Awareness Training has a good phishing test campaign feature from which you can launch a phishing test for all or a selected group of people to test them on a real phishing test environment.
KnowBe4 Security Awareness Training has a good number of security related games and quizzes that makes the training part funny and attractive.
KnowBe4 Security Awareness Training provides monthly newsletters and posters that we can use to send to all employees to make them aware of the current security scenarios.

Cons

KnowBe4 Security Awareness Training has a good amount of videos but they still have fewer videos with different lengths on top priority topics like Phishing attacks, Smishing attacks, Vishing attacks, etc. They should add more videos with different lengths on these topics.
KnowBe4 Security Awareness Training does not update its video inventory called 'ModStore' with the latest and trending topics of cyber security. They should review and add videos every week with the latest trends in the security.
Security Coach that comes with the Diamond Subscription of KnowBe4 Security Awareness Training is a good feature but it is very difficult to implement it. You have to provide all your organization's data to this application so that it can read all and can generate alerts on that basis.

Likelihood to Recommend

Verified User

Engineer in Information Technology (Electrical & Electronic Manufacturing company, 1001-5000 employees)

Vetted Review

2 years of experience