KnowBe4 is a security awareness and compliance training and simulated social engineering product. It is used by organizations worldwide to strengthen their security culture and reduce human risk. The product includes a comprehensive suite of awareness and compliance training, real-time user coaching, AI-powered simulated social engineering, crowdsourced anti-phishing defense and an AI suite that enhances human risk management through personalized training and automation. With…
$0.95
per month (billed annually) per seat
Mimecast Engage Awareness Training
Score 7.7 out of 10
N/A
Mimecast Awareness Training equips security teams to identify and reduce human-driven risk across their entire organization. The security awareness and human risk management solution works to continuously inspire awareness, transform behavior, and reduce the likelihood of security incidents caused by human error.
I don't have any frame of reference for comparison, but the training that I have used has proved impactful for my staff. Since starting KnowBe4 training, we've seen a great increase in the number of phishing attempts, but also a great increase in the number of attempts that have been recognized by staff, and we have thus not been the victim of phishing or other cyberattact vectors
For regular user level training this is very effective, but for more "high roller" type users this can be a bit of a generic approach that doesn't go down as well or is engaging.
Campaign settings are overwhelming and non-intuitive
While the domains available for sending phishing emails are numerous, they are still often obviously fake
Certain features are locked away behind paid addons, when they should be incorporated in the base tool/licence, e.g. PhishER. It's fine that, for example, Compliance+ is an added feature, but PhishER is practically integral to the task KnowBe4 Security Awareness Training performs
I chose 8 because Microsoft has a version of software bundled in Azure that may fulfill our needs. If this software does not measure up then we will be continuing with Knowbe4. They keep their offerings fresh so training is not redundant this is important when asking for engagement from employees
I’ve parked the slider at a solid 10 because the platform keeps proving its worth every quarter. Staff phishing‑click rates have plunged from double digits to low single digits, our audit team finally stopped chasing overdue modules, and—bonus—engagement surveys show people actually enjoy the bite‑sized, comedic flavoured content. The built‑in reporting lets me walk straight into the boardroom with clean metrics. Minimal admin, measurable behaviour change, and zero eye‑rolls from end‑users—hard to ask for more.
The training videos we have access to are high quality, and provide a wide variety. The Inside Man videos has a cult following within our organization, and has driven a much greater interest in security awareness. And KB4's willingness to negotiate pricing for us as a nonprofit has been very valuable to us as well.
I pegged usability at a full‑blown 10 because even my least tech‑savvy colleagues—think “still double‑clicks web links” level—navigate the portal without ringing the help‑desk. Single‑sign‑on drops them straight into the next module, the interface looks like Netflix for cyber nerds, and the progress bar shouts “two minutes left” instead of burying them in menus. On the admin side, I spin up campaigns in three clicks, clone content on the fly, and the drag‑and‑drop scheduling means I can rejig a whole quarter’s plan during the time it takes the kettle to boil. Zero training manuals, zero grumbles, zero excuses—just smooth sailing from login to completion.
There have only been a handful of outages in the 2 years we have had the product. Even during those instances, parts of the system were still operational
Its the best, hands down. Great, easy to use and on point content that injects some humour into the training makes it relevent whilst staying engaging. We have seen our engagement scores almost double since using Mimecast, with completion rates across the buisness above 90% compared to previous scores on less than 50%.
Pages load quickly, filter/sort quickly, and don't slow down or freeze. Everything is smooth and very easy to use. There are a places in the UI where you can forget how to get there, but other than that everything is great. We have had no issues using any part of the website.
The product is quick and responsive. Emails alert the staff of new training content and provides a direct link to the training video. They watch, learn and than answer a brief question to test their knowledge. This feeds into the users risk profile in which additional training can be automatically applied based on a risk scores.
Tech prod support is great! I did have to ask for a new customer success rep, needed a more experienced person to match my 12 years of experience running Cybersec training programs. Would suggest that more matching of rep level of knowledge to client level knowledge would help.
We have had a couple of instances where we needed to contact customer support for our minecast cyber awareness training. The team were great and easy to deal with. The problem in itself was minor, and turned out to be our issues and understanding setup, however the mimecase team walked us through the issue and it was resolved exceptionally quick.
confusing question. I inherited this application so I didnt get any formal training other than the person who was leaving. The CSM provided some later on when I asked in a zoom call
The implementation went really well and KnowBe4 was there the whole time on setup to make sure things were setup correctly. The only thing we had to figure out on our own was to script users automatically being added to security groups. So that when they sync to knowBe4 from AD they are placed into the same/correct groups.
I gave implementation a rock‑solid 10 because, frankly, it was smoother than a servo sausage roll at 2 a.m. SSO clicked in on the first try, directory sync hoovered up all the user data without mangling job titles, and change comms went out on time—no “surprise training” backlash. Key insight: involve your internal comms or HR crew from day zero so the launch emails feel like a friendly nudge, not a phishing attempt. We also ran a pilot with our most cynical techs; their nit‑picks helped us tweak permissions before unleashing it on the masses. Finally, schedule the baseline phishing test after staff receive the kickoff memo—sounds obvious, but it spares you the angry “gotcha” emails and makes the resulting metrics actually meaningful.
KnowBe4 offered a significantly more favorable cost-benefit ratio compared to other solutions. Its seamless integration with our existing infrastructure—particularly Active Directory and email systems—was the most compatible with our operational and security requirements.
We selected Mimecast Awareness Training mainly for the humorous awareness training videos. The non-humorous videos on other platforms got much fewer views and penetration with our staff.
The product scales greatly. As long as you upgrade the license to support the number of users you are needing, adding in those new users is easy. Also getting those users set up with trainings/campaigns is very easy as well
Mimecast Awareness Training is so easy to use, a child could set it up. One of the major benefits of the platform is its ability to easily prepare a years worth of content. As new users enter the organisation, its integration with Microsoft makes it easy to onboard the user and have then catch up on training.
There is really no way one can make all the needed trainings with in house resources anymore! The cost for this would be way way more than that of any platform!
There is no way to even calculate the damage a company would suffer in case of a cybersecurity breach! So the cost for the use of the KnowBe4 Security Awareness Training platform if minimal compared to that of a possible breach!
The cost of creating content for security awareness training is no longer realistic for a company. This is really no option, and it is in no way comparable to the cost of access to the training material available in the KnowBe4 Security Awareness Training platform. Also the training content needs to be constantly updated!
