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KnowBe4 Security Awareness Training Reviews & Insights

Score9.4 out of 10

1,089 Reviews and Ratings

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Community insights

TrustRadius Insights for KnowBe4 Security Awareness Training are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Notifications for Assigned Trainings: Users have appreciated the helpful notifications for assigned trainings, finding them valuable in tracking required modules and staying up-to-date on essential learning tasks. These timely reminders ensure users do not miss important training deadlines.

Interactive Learning Experience: Reviewers have highlighted the interactive elements of KnowBe4's training as engaging and memorable, enhancing user retention of crucial cybersecurity concepts and best practices. The interactive features make the training sessions more enjoyable and effective.

Comprehensive Content Coverage: Customers have praised KnowBe4 for offering comprehensive content on a wide range of cybersecurity threats like phishing attacks, social engineering tactics, and malware risks, demonstrating a commitment to thorough security education. The detailed coverage helps users understand various threats comprehensively.

KnowBe4 Security Awareness Training Reviews

5 Reviews
Legal

Videos

Helps us Think before we Click!!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use the KnowBe4 Security Awareness Training as both new employee training, reoccurring training, and phishing campaigns. The platform keeps my employees engaged in an entertaining way while allowing me to control how little or much training I want to introduce. Most of my employees can easily spot a phishing attack and do their very best to maintain a safe work environment.

Pros

  • Phishing Campaigns
  • Reoccurring Training
  • Entertaining Options
  • Large content library
  • Engaging customer service

Cons

  • Phishing campaigns for shared inboxes

Likelihood to Recommend

KnowBe4 Security Awareness Training is well suited for any company that uses technology in its day-to-day operations. No place or employee, especially in today's landscape, is safe from cyber criminals.
VU
Verified User
Employee in Legal (Legal Services company, 201-500 employees)
Vetted Review
KnowBe4 Security Awareness Training
2 years of experience

KnowBe4 Security Training.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

End user training is the primary use of this product.

Pros

  • Engage the users.
  • Keep training fresh.

Cons

  • Making additional languages for all training available quicker.

Likelihood to Recommend

Being able to engage the end users for training as well as making the training quick and efficient.
CP
Chris Pacifico, MBA
Sr. System Administrator in Legal at Schwarz Partners (Packaging & Containers, 1001-5000 employees)
Vetted Review
KnowBe4 Security Awareness Training
5 years of experience
View profile

Relatable and Relevant Content

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We implement quarterly KnowBe4 Security Awareness Trainings for all employees. It raises awareness and helps our employees remain vigilant with respect to business e-mail compromise and other security risks.

Pros

  • Relevant information.
  • Relatable content.

Cons

  • Interactivity would help employees to be more engaged in the trainings.

Likelihood to Recommend

KnowBe4 is great for quick refreshers and reminders to employees to remain vigilant. The training is quick and easy to complete, but also informative and critical to remaining vigilant against security risks.
VU
Verified User
Executive in Legal (Financial Services company, 501-1000 employees)
Vetted Review
KnowBe4 Security Awareness Training
2 years of experience

Taking Information Security Learning to the next level

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Used as a "Global Compliance Training Center" for Information Security, Data Protection, and Compliance Training content. Generates awareness for all these topics. Is used across the whole organization (globally).

Pros

  • Lots of short an easy training content and modules.
  • User Dashboard for learners provides great user experience.
  • Easy to use admin backend for administration and reporting.
  • Modern learning experience with Netflix style mini-series.
  • Option to upload own content (individual SCORM modules).
  • Available in lots of languages and therefore usable on a global scale.

Cons

  • Upload of individual SCORM packages: We are struggling with KnowBe4 support for a few weeks as we cant get 1 module to run.
  • All training in all languages. I understand that you will start with English and other languages will follow but would be really cool if everything is available in German (for our Company) from the start.
  • Implementation/connection to other Company learning management systems: Currently, we have like 2 worlds: KnowBe4 and our Company LMS. Users struggle a bit, as both are not integrated and progress in one platform is not shown in the other. Might be that our platform is too old and this does not work. Anyway, it would be nice.

Likelihood to Recommend

Great for Information Security content and very good at delivering short and easy-to-digest modules of 5-10 minutes. This is a real strength and modules should stick with this timeframe as users are bored if training gets longer than 20 min. Also, the mini-series and video formats are such a great variety in learning content! please keep doing these - users love them.
VU
Verified User
Manager in Legal (Machinery company, 1001-5000 employees)
Vetted Review
KnowBe4 Security Awareness Training
1 year of experience

Awesome product

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Our organization is using KnowBe4 Security Awareness Training on a wide-scale rollout. It is being implemented to attempt to help with the problem of people giving away personal or company details, such as their credentials or financial information through phishing by a potentially malicious email or person.

Pros

  • Somehow make learning enjoyable
  • Great experience taking tests
  • Fast and friendly interfaces

Cons

  • A way to stop phishing at the source?
  • More tools to alert IT of security issues
  • More reminders for users who may be susceptible.

Likelihood to Recommend

Not much to dislike about KnowBe4 Security Awareness Training really. For anyone coming and asking me what tool they should use to get their people informed, I would jump on the chance to tell them about this. It's really easy to recommend a cloud product that lives in the web and is dead simple for admins to manage.
VU
Verified User
Analyst in Legal (Government Administration company, 501-1000 employees)
Vetted Review
KnowBe4 Security Awareness Training
2 years of experience

Video reviews

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