What is ISL Light?
ISL Light is remote support and remote access software that enables SMBs and large enterprises to offer fast and efficient support and maintenance for Windows, Mac and Linux computers as well as mobile device support for Android and iOS.
Categories & Use Cases
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Top Performing Features
Remote Active Directory® management
Remotely unlock user accounts, reset passwords, manage Organizational Units, edit Group Policy, etc.
Category average: 6.7
Over-the-Internet remote session
Establish secure remote connection with computers outside the network firewall.
Category average: 9.4
Remote management of servers & workstations
Server reboot, start/stop services & processes, clear logs, manage disks, shares, etc. without having to initiate remote control.
Category average: 8.4
Areas for Improvement
File transfer
Securely exchange files with remote computer without having to use email or FTP.
Category average: 8.6
Instant message
Ability for administrator to communicate via instant message with remote user.
Category average: 7.3
Access to sleeping/powered-off computers
Remote access and troubleshooting of out-of-band computers.
Category average: 5.5
