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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AnyDesk

    Score8.1 out of 10
    N/AAnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.

    $274.80

    per year 1 licensed user with 3 login devices

    ISL Light

    Score9.3 out of 10
    Small Businesses (1-50 employees)
    ISL Light is remote support and remote access software that enables SMBs and large enterprises to offer fast and efficient support and maintenance for Windows, Mac and Linux computers as well as mobile device support for Android and iOS.

    $418

    per year (1 concurrent user)

    Pricing
    AnyDeskISL Light
    Editions & Modules
    Solo
    $22.90
    per month (billed annually) 1 licensed user with 3 login devices
    Standard
    $35.90
    per month (billed annually) 20 licensed users in a team
    Advanced
    $79.90
    per month (billed annually) 100 licensed users in a team
    Enterprise
    Custom
    per year billed annually
    Standard
    $34.90
    per month (billed annually) per concurrent user
    Self-Hosted
    $44.90
    per month (billed annually) per concurrent user
    Premium
    $54.90
    per month (billed annually) per concurrent user
    Enterprise (Managed Private Cloud)
    $23,976
    per year 20 concurrent users
    Offerings
    Pricing Offerings
    AnyDeskISL Light
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAnyDesk is free for personal use and offers a limited set of features and support. Professional users need a license. Only the initiator of a session needs a license, participants are free.ISL Online's pricing model considers the number of licenses purchased, which determines the maximum number of concurrent users within the organization. A concurrent user is defined as anyone running one or more sessions simultaneously from any device. There are no restrictions on the number of ISL Light users within a company or the remote devices managed. For example, with three licenses, an unlimited number of people in a company can use ISL Light and can access an unlimited number of remote devices, but only three users can use it concurrently. When one of these three users ends their session, a fourth user can begin their session, and so on.
    More Pricing Information
    Community Pulse
    AnyDeskISL Light
    Considered Both Products
    AnyDesk Software
    No answer on this topic
    ISL Online
    Chose ISL Light
    TeamViewer is too expensive and I don't like the unattended management. AnyDesk doesn't have the functions that I like most about ISL Light.

    TeamViewer es demasiado caro y no me gustó la gestión desatendida. AnyDesk no tiene las funciones que más me gustan de ISL Light.
    Incentivized
    Chose ISL Light
    ISL Light has support. At AnyDesk, I've paid for 6 years, but after four years, they wanted more money, as they had a new license with only one concurrent session. ISL Light has support, but AnyDesk Support almost does not exist. The ISL address book works fine, but AnyDesk has …
    Incentivized
    Chose ISL Light
    Much cheaper licence then TeamViewer and much more user friendly than UltraVNC for example. Better performance then AnyDesk or Chrome Remote Desktop. It has simple user interface which can be immediatly understood. But if you dig deeper you see there is in depth capabilites for …
    Incentivized
    Chose ISL Light
    I've worked with TeamViewer and AnyDesk, but ISL Light is better! ISL Light is simply better and faster! But what I like most is its file transfer solution!
    Incentivized
    Chose ISL Light
    Support is always quick and responsive, although I only had to contact support for license renewals over the past few years, so in essence, once a year. We made use of ISL Online at other companies too, at that time there was no real contender in the market according to my …
    Incentivized
    Chose ISL Light
    ISL Light is easy to use and covers all our permanant access devices but is also easy to manage our ad-hoc clients, the only negative over some is you can't automate remote tasks
    Incentivized
    Chose ISL Light
    each of these solutions mised some functionailty that was included in ISL Light, and they were all more expensive.
    Incentivized
    Chose ISL Light
    Multi-monitor handling is super easy with ISL Light. The licensing model of ISL Light's self-hosted version is unbeatable. Great technical support, which often used before I purchased. The unbelievable price increase during and after the covid time of remote tools, has ended, …
    Incentivized
    Chose ISL Light
    More user-friendly. More affordable. A Slovenian product (which means it supports the Slovene language). User support is very satisfactory and responsive. Simple installation and does not require additional knowledge from colleagues.
    Incentivized
    Chose ISL Light
    Easier to use, easier to install and easier to manage. No dropping in connectivity and the GUI is much better than any other program.
    Incentivized
    Chose ISL Light
    We chose ISL Light because of ease of use for our customers and end users, as it's the fastest way of getting a connection to the mentioned user or PC. A big role also plays the reliability of secure connection.
    Incentivized
    Chose ISL Light
    ISL has better and simpler pricing also thie support is 10/10.
    Incentivized
    Chose ISL Light
    ISL Light is easier to use.
    Incentivized
    Chose ISL Light
    With ISL Light, I send a link to customers and they can set specific /particular passwords, and also with global password we can login to an unattended remote desktop.
    Incentivized
    Chose ISL Light
    When I performed a little market research I found out that ISL Light has great competitive pricing. Especially a major benefit for me personally, is that there is the possibility to purchase the license on per-credit use (besides per subscription).
    Also, on the technical side, …
    Incentivized
    Chose ISL Light
    The ability to install ISL Light on our own server and manage the connections securely ourselves made a huge impact on our decision. Other systems require cloud connectivity to third-party servers we cannot vouch for. ISL's licensing terms are very reasonable in comparison as …
    Incentivized
    Chose ISL Light
    We chose ISL because of security (we used the on-prem version).
    Incentivized
    Chose ISL Light
    ISL Light is cheap for multisession use. It has a very simple licensing model if we compare to other softwares. Using the software is simple and the GUI stays the same and doesn't change with upgrades.
    Incentivized
    Chose ISL Light
    The integration that ISL Light has with ISL Pronto was a wonderful reason for us to consider ISL instead of other solutions. Most other providers do not offer seamless access from any device, to any device. For example- our engineer can access FROM his cell phone, into a …
    Incentivized
    Chose ISL Light
    ISL light is a corporate tool that takes security into account first and foremost and that is something that these tools do not really take into account. The control of users, the reports and the roles that can be assigned definitely led us to make the decision.
    Incentivized
    Chose ISL Light
    more secure
    Incentivized
    Chose ISL Light
    Good feature support, on premise installation
    Incentivized
    Chose ISL Light
    Beat them all
    Incentivized
    Chose ISL Light
    it is easy to use for IT support and users
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    37 Answers
    100%
    Would buy again
    70 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    36 Answers
    100%
    Delivers good value for the price
    67 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    38 Answers
    99%
    Happy with the feature set
    69 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    25 Answers
    100%
    Lived up to sales and marketing promises
    56 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    34 Answers
    98%
    Implementation went as expected
    64 Answers
    Features
    AnyDeskISL Light
    Remote Administration
    Comparison of Remote Administration features of AnyDesk and ISL Light
    Feature
    AnyDesk
    9.0
    30 Ratings
    10% above category average
    ISL Light
    7.7
    64 Ratings
    5% below category average
    Screen sharing9.728 Ratings7.059 Ratings
    File transfer8.130 Ratings6.659 Ratings
    Instant message8.126 Ratings6.248 Ratings
    Secure remote access with Smart Card authentication9.217 Ratings8.014 Ratings
    Access to sleeping/powered-off computers9.424 Ratings6.745 Ratings
    Over-the-Internet remote session9.728 Ratings8.659 Ratings
    Initiate remote control from mobile8.727 Ratings7.441 Ratings
    Remote management of servers & workstations10.024 Ratings8.551 Ratings
    Remote Active Directory® management10.020 Ratings8.717 Ratings
    Centralized management dashboard7.525 Ratings8.237 Ratings
    Session record9.125 Ratings8.243 Ratings
    Annotations7.823 Ratings8.235 Ratings
    Monitoring and Alerts8.623 Ratings7.927 Ratings
    Multi-platform remote control10.027 Ratings8.247 Ratings
    User Ratings
    AnyDeskISL Light
    Likelihood to Recommend
    8.4
    (30 ratings)
    7.4
    (65 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (3 ratings)
    Usability
    8.1
    (5 ratings)
    7.0
    (27 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    9.3
    (12 ratings)
    9.1
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    AnyDeskISL Light
    Likelihood to Recommend
    AnyDesk Software
    It is suited for every business. You can use it whether you are an individual, student, professional, or organization. You can simply download it, ask the user to share their ID, connect to their system, and support them remotely. You don't require any special skill or technical knowledge to use it.
    Incentivized
    Read full review
    ISL Online
    ISL light is suitable for anyone who plans to provide remote assistance services on a medium to large scale. Due to the high entry price, it is less suitable for consultants with a smaller number of clients or remote stations that need management. Their smallest package in which minutes are rented does not seem suitable for most cases.
    Incentivized
    Read full review
    Pros
    AnyDesk Software
    • Minimises the physical involvement of our trainers for training new technicians joining the company.
    • Building better relationships with our clients by assisting them with bookings and understanding services.
    • Also we use it to manage clients feedbacks and share information with each other.
    Incentivized
    Read full review
    ISL Online
    No answers on this topic
    Cons
    AnyDesk Software
    No answers on this topic
    ISL Online
    No answers on this topic
    Likelihood to Renew
    AnyDesk Software
    I don't have any reason to change
    Incentivized
    Read full review
    ISL Online
    We are renew the license for 10 years now and we do not see why would change that. It just gets better with every new version.
    Read full review
    Usability
    AnyDesk Software
    No answers on this topic
    ISL Online
    Everything works well and quickly, and that's all we need. ISL Light always works, and we've never had a situation where the server was inaccessible or the website was down. It simply gives us a 100% guarantee that we can always log in to our customers' systems. We can install the ISL Light client at our customers' sites without any problems, even though security is high.
    Incentivized
    Read full review
    Reliability and Availability
    AnyDesk Software
    No answers on this topic
    ISL Online
    No answers on this topic
    Performance
    AnyDesk Software
    No answers on this topic
    ISL Online
    No answers on this topic
    Support Rating
    AnyDesk Software
    I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
    Incentivized
    Read full review
    ISL Online
    We had issues with mouse skipping on mobile devices. Support is immediatly availabe, they examined our case and in one of the new versions of the app this problem was gone.
    Read full review
    Implementation Rating
    AnyDesk Software
    No answers on this topic
    ISL Online
    No answers on this topic
    Alternatives Considered
    AnyDesk Software
    No answers on this topic
    ISL Online
    No answers on this topic
    Scalability
    AnyDesk Software
    No answers on this topic
    ISL Online
    No answers on this topic
    Professional Services
    AnyDesk Software
    No answers on this topic
    ISL Online
    No answers on this topic
    Return on Investment
    AnyDesk Software
    No answers on this topic
    ISL Online
    • Saves time: able to help our customers right-away. No need to visit them physically
    • Fastest aid in problem-solving: customer happy and more likely to return
    • Negative: not much negativity about ISL Light, although I get even less in-person contact with clients :-)
    Read full review
    ScreenShots

    ISL Light Screenshots

    Screenshot of remote access control in ISL Light.Screenshot of unattended access setup. Access can be allowed to as many computers as desired.Screenshot of a connection with a remote client, which can be set up by sending an email or sharing a link.Screenshot of interactions with the Windows UAC on a remote device.Screenshot of the dual panel File Manager, used to transfer files.Screenshot of the web console where remote desktop sessions can be managed from a web browser.