#1 most frequent
United States of America
93.2%41 installations of 44
What is GoToMyPC?
GoToMyPC is a remote administration offering from GoTo (formerly LogMeIn) with mobile deployment to work on files, programs, and networks from home or while traveling.
Categories & Use Cases
Top Performing Features
Over-the-Internet remote session
Establish secure remote connection with computers outside the network firewall.
Category average: 9.4
Monitoring and Alerts
Monitor CPU usage, memory utilization to proactively address issues. Receive alerts indicating attention needed.
Category average: 6.9
Screen sharing
Allows participants to share their computer screens with others in the meeting, enabling collaborative work and presentations.
Category average: 9.3
Areas for Improvement
Secure remote access with Smart Card authentication
Establish secure remote connection via Smart Card authentication and Smart Card logon.
Category average: 7.7
Initiate remote control from mobile
Mobile application for remote controlling computers from mobile device (iOS, Android)
Category average: 7.6
Access to sleeping/powered-off computers
Remote access and troubleshooting of out-of-band computers.
Category average: 5.5
Who Buys & Uses GoToMyPC
#2 most frequent
Canada
4.5%2 installations of 44
#3 most frequent
Australia
2.3%1 installation of 44
Essential to our core daily business operation
Use Cases and Deployment Scope
A critical and essential part of our daily business operations that we cannot do without! We've been using GoToMyPC for over 20 years and haven't had the need to look back or look for an alternative.
Pros
- Ease of being able to remotely access our host workstations
- Professional, pro-active and efficient customer service
- Critical part of our daily operations
Cons
- Ability to 'wake' a host computer that's been inadvertently in 'sleep' mode
Return on Investment
- Critical to our daily business operations.
Usability
Alternatives Considered
AnyDesk
Other Software Used
Sabre Red Workspace, ClientBase, Trams Back Office
GoToMyPC - solid remote access
Use Cases and Deployment Scope
I have been using GoToMyPC for many years now. I have been standing firm in my refusal to migrate to Quickbooks Online, and GoToMyPC has been instrumental in being able to stick with our desktop version of the program. Allows for rapid and easy access to our office server for QB Desktop, as well as other native programs. Rock solid, secure login, and access to remote printing is a great feature. The more or less reasonable pricing has kept me from exploring RDP alternatives.
Pros
- Easy login
- Great control of native sounds and appearance.
- Remote printing
Cons
- Pricing is ok, but never hurts to cost less.
- Improve Cut & Paste actions between machines, which occasionally revert to inactive.
Return on Investment
- Has allowed us to reduce one of our QB licenses creating a savings there.
- Simply made it easier to be away from the office while retaining server access. Just does what it is supposed to.
Usability
Other Software Used
QuickBooks Desktop Pro, OneDrive, Microsoft 365
GoToMyPC is a lifesaver
Use Cases and Deployment Scope
I use GoToMyPC to connect from home to my work computer. It works wonderfully! Most importantly, I can see 2 monitors at home. It is just like being at the office. Copy and paste, print, and all of the other functions work great! I would recommend this product to anyone.
Pros
- remote viewing
- copy and paste
- printing
Return on Investment
- it helped me work from home and have a better work/life balance
Usability
Makes life so much easier
Use Cases and Deployment Scope
No matter what, I can always count on GoToMyPC to access my office computer no matter when, no matter where, and on any device. True story: logged in through my phone on a canal boat in Amsterdam last summer! Huge sigh of relief to get that issue sorted, and it really gives me peace of mind. A few coworkers use other apps for accessing their office computers, and I've heard far too often about problems they may have. GoToMyPC has never let me down.
Pros
- Remote access
- Remote printing
Cons
- If I have a problem with internet access and have to reboot, twice I've had to have someone at the office reboot the office computer for me as well.
Return on Investment
- Have yet to receive advance warning that my subscription is about to renew. That's really unprofessional.
Usability
Essential software
Use Cases and Deployment Scope
We have been using GoToMyPC for several years. We have several offices, and do some travel. We use GoToMyPC to operate as if we were in the main office all the time. We use GoToMyPC successfully despite the quality (or lack of) in the remote computer. We have had very little difficulty and our work has not been disrupted by any major changes to the interface, unlike other platforms.
Pros
- login
- remote printing
Cons
- Although remote printing is easy and seamless, it is not obvious how to print back on the host computer.
Return on Investment
- It is a standard tool for us. IT is integral to our routine functionality
Usability
Alternatives Considered
TeamViewer
Other Software Used
TeamViewer
