TrustRadius: an HG Insights company

Vidyard

Score9.5 out of 10

332 Reviews and Ratings

What is Vidyard?

Vidyard is an enterprise video platform built to turn viewers into customers with in-depth insights and robust integrations with different customer relationship management (CRM) and marketing automation platforms.

Media

where users can record and send sales videos from a browser, desktop, or phone to connect, convert, and close—all while remote.
how screen recording can be used to deliver effective product demos, presentations, and proposal walkthroughs that build buyer consensus across the full sales cycle.
some insights into viewer behavior, displayed within Vidyard's video analytics. Here, viewers can track video views, engagement, and drop-off rates to understand how an audience interacts with content and optimize video strategy for maximum impact
how CRM integrations push video view data to lead and contact records. Viewing data can be used to surface high-intent leads, and measure videos’ impact on pipeline and revenue.
Vidyard's customizable calls-to-action (CTAs), used to drive conversions and capture leads. Clickable buttons and forms can be added directly to videos to encourage viewers to take the next step, whether it's downloading a resource or signing up for a demo.
some of Vidyard's integrations.
Vidyard's Video Sales Agent (VSA), which automates the creation and delivery of personalized AI Avatar sales videos, triggered by prospect behaviours to deliver the right message at the right time.
AI Avatars, used to generate and send personalized video messages to customers even when you’re not in front of the camera.

1 / 8

Top Performing Features

  • Video link sharing

    Allows users to generate hyperlinks for sharing individual videos or players.

    Category average: 9.7

  • Per viewer tracking

    Tracks behavior of individual viewers as they engage with videos.

    Category average: 9.1

  • Per video tracking

    Tracks engagement trends across all viewers of a particular video.

    Category average: 9

Areas for Improvement

  • Integration to Marketo

    The video platform integrates with Marketo marketing automation software.

    Category average: 4.5

  • Integration to Salesforce.com

    The video platform integrates to the user's Salesforce CRM system.

    Category average: 3.5

  • eCommerce

    The platform supports paid viewing, with a mechanism to receive payments in exchange for a media license.

    Category average: 4.8