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SAP Commerce Cloud

Score7.9 out of 10

184 Reviews and Ratings

What is SAP Commerce Cloud?

SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.

Categories & Use Cases

Media

the Product Cockpit for managing catalogs, categories and product content
Order Management Capabilities including sourcing and allocation rules
commerce sites on two different mobile devices
a landing page from an e-commerce site
a web page with product categories and search results from an e-commerce site
headless commerce storefronts

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Top Performing Features

  • Branding

    Storefront is part of a unified customer experience of the brand across channels (social media, physical store, website, etc.)

    Category average: 7.7

  • Shipping

    Includes tools or integrations for order fulfillment of physical products.

    Category average: 7.7

  • Visual customization

    Users can customize the look & feel of the storefront; storefront is visually attractive.

    Category average: 7.8

Areas for Improvement

  • Personalized recommendations

    Display or recommend certain products depending on the customer’s identity or shopping/browsing history.

    Category average: 7

  • SEO

    The platform & templates help users create the right website infrastructure (pagination, page headers, titles, meta tags, url structure, etc.) to increase the site’s visibility in search engine results.

    Category average: 7.6

  • eCommerce security

    Security measures are in place to prevent a breach of sensitive payment information.

    Category average: 8.2