Branding Experience with Open Text Digital Asset Management for SAP Solutions
Use Cases and Deployment Scope
One of our clients is maintaining images of products and these images are varies with time. Also for products offering clients create a lot of DIY videos from time to time. We also have many documents corresponding to these products. And to maintain these digital assets we need to map all media to correct products so that these are available once created and uploaded to DAM. So OpenText provides good integrations and flow by which we are able to manage assets effectively and all processes are completely automated. However, OpenText also gives the flexibility to visualize these assets in a tool which is also a benefit to test automated processes.
Pros
- Maintaining DIY videos for the products.
- Managing and modifying product images based on multiple categories.
- Managing pdf and other documents corresponding to clients product.
- Centrally managed , creation and we have reused content for our business easily.
Cons
- Customer support can be improved.
- Looking for iOS and Android apps for this tool.
- If possible please provide trial version.
Most Important Features
- Cloud deployment.
- Distribute and manage digital assets.
- Rich media management as well as accessibility.
- Digital assets quality management.
Return on Investment
- OpenText has helped business a lot to provide similar customer experience.
- Features like accessibility and permissions which is very much controlled and this really helped us to reduce the effort of management.
- OpenText created a positive impact on our business as it helped to increase more online orders to our channel.
- Increased branding experience
Other Software Used
SAP CPQ (formerly CallidusCloud CPQ), Adobe Experience Manager, Oracle Java SE, Kibana