Kixie

We use Kixie as a dialer system to help our sales teams get through more leads in less time. It has proven to be a valuable tool in helping us accomplish this. We are able to easily load lists of leads in and our reps can manage those leads and the dialer system effectively.

Additionally, we upgraded our Kixie system with the ability to cycle through numbers to improve our contact rates and avoid SPAM issues. It was very helpful in solving this for us. Great tool!

• Improved reps mindset
• Increased reps call time
• Increased contact rates

We use Kixie to support our sales team and our operations team. Kixie is our main phone system, that we utilize the IVR to direct to Sales, Marketing or Operations. Using a CRM integration with Pipedrive, we are able to monitor and log our calls, texts, and activities within our CRM.

• CRM Logging
• Activity Logging

RingCentral Contact Center, Zoom Phone and Five9

Pipedrive, OpenSolar

Kixie is being used as our autodialer for outbound reach. We required a system that would make outbound calling easier, avoiding a lot of the manual work from copying and pasting to dial. Kixie helped go through a list of 100 leads in just a few minutes, improving our efficiency in verifying our list of leads for unavailable numbers and voicemails. With a few automations in place like text messages being sent out everytime you leave a voicemail, it makes outbound calling an easy task to get a hold of qualified leads.

• from 29% to 47% on qualified leads
• Reduced cost on marketing campaigns by taking outbound approach
• Increased our agents visibility by connecting with more customers.

RingEX, Slack, Salesloft

We tested Kixie as an integrated dialer for our CRM. One of the issues we had with our previous dialer was its lack of ability to do voicemail drops, which ate up precious time, as we had to do voicemails manually and repeatedly for all call. Kixie solved that problem with its voice mail drop feature.

• Kixie's dialer allows us to dial directly from our CRM
• The voicemail drop feature saves time and allows our BDRs to move on to the next call right away
• The automatic log calling saves even more time instead of having to log the call manually

Aircall and ZoomInfo Engage

HubSpot CRM, ZoomInfo Engage, Aircall

• Kixie has made our sales team more productive by freeing up their time for more calls and customer engagement.
• My sales team has also become more organized by using Kixie. We are able to be more systematic and strategic with when we are calling and the frequency of our calls. This has improved our success ratio in getting leads into our pipeline.
• The reporting features on Kixie has allowed my organization to better identify members of my sales staff that are having call success and reward them for their efforts.

CrazyCall

Zoho CRM, Canva, QuickBooks Pro