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Gem

Score9.5 out of 10

11 Reviews and Ratings

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What is Gem?

Gem is a recruiting platform that brings together ATS, CRM, sourcing, scheduling, and analytics — plus 650+ million profiles to source from — with AI built into every workflow.

Categories & Use Cases

Media

Screenshot of an overview of how Gem brings together ATS, CRM, sourcing, scheduling, and analytics — plus 650+ million profiles to source from — with AI built into every workflow.
Screenshot of the AI that surfaces the best matches during the application review process, streamlines collaboration with hiring teams, simplifies offer flows, and automates routine administrative tasks.
Screenshot of the search tool, used to conduct searches across 650M+ profiles with AI that delivers the best matches for any role.
Screenshot of where the AI finds optimal interview times, coordinates across time zones and calendars, and automates reminders — giving recruiters hours back to focus on candidate relationships.
Screenshot of where to use AI to personalize messaging to each candidate’s unique characteristics. This can reach across multiple communication channels including SMS.
Screenshot of an example of simplified candidate management. Gem’s interactive dashboard helps recruiters grab a quick, visual snapshot of their candidate pipeline, identify candidates that need immediate attention, and hold their hiring managers accountable to SLAs.
Screenshot of where users can track metrics across the entire recruiting funnel from a single source of truth. These help identify bottlenecks, forecast hiring needs, and demonstrate impact without complex BI tools.

1 / 7

Screenshot of an overview of how Gem brings together ATS, CRM, sourcing, scheduling, and analytics — plus 650+ million profiles to source from — with AI built into every workflow.

Reviews

What users are saying about Gem.
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Excellent Product - Certainly is a GEM!

Incentivized
Nolan WolgamottView profile
Technical Recruiter in Human Resources at Bandwidth (11-50 employees employees)

Use Cases and Deployment Scope

We use it to perform continuous reach out to candidates. It helps us get higher response rates as candidates typically respond to the second or third email more often than they do the first email.

Pros

  • Drip Campaigns.
  • Data.
  • Candidate tracking.

Cons

  • Added AI for candidates who are not interested.

Return on Investment

  • Ability to see where we are struggling or doing well.
  • Helped retain strong talent.

Alternatives Considered

Salesforce CMS

Other Software Used

Linkedin Recruiter, JazzHR, Lever

The best of the best when it comes to applicant tracking tools!

Incentivized
James ArnoldView profile
Robotics Sourcing in Human Resources at Cruise (1001-5000 employees employees)

Use Cases and Deployment Scope

There's not enough flexibility with recruitment insights, but it's better than the reports from Greenhouse.

Pros

  • Pipeline.
  • Overall tracking.
  • Detailed information.

Cons

  • Applicants.
  • Pipeline metrics.

Return on Investment

  • Better insight into the metrics that power our hiring objectives.

Other Software Used

Textio, Tableau CRM (formerly Einstein Analytics)

Why I like Gem

Incentivized
Vanessa TorresView profile
Recruiter in Human Resources at Twilio Inc. (5001-10,000 employees employees)

Use Cases and Deployment Scope

We use GEM to track our sourcing efforts and where each person is that we have in the process is. Also, it's very helpful to understand how many recruiter screens or F2F's it historically takes to get an offer.

Pros

  • Reporting
  • Management of Sourcing Projects
  • Integration with Greenhouse so we know if said candidate has interviewed before

Cons

  • Notes - since it's on a second 'page' it's hard to even see if a candidate as notes

Return on Investment

  • Efficient tracking for quick responses on data points

Other Software Used

Eightfold AI, Greenhouse, Workday Cloud Platform

Review of Gem from a Seasoned Recruiter

Incentivized
Rebecca RinkeView profile
Lead Researcher in Human Resources at Impact Search (11-50 employees employees)

Use Cases and Deployment Scope

We use Gem for sourcing, research, and to be better organized within the recruiting process.

Pros

  • Allows us to send a number of emails in a sequence.
  • Helps us organize responses to said emails.
  • Helps us source talent.

Cons

  • Streamlining sending InMails through Gem.
  • Showing us a more detailed look of each profile within Gem.
  • Preventing bounced emails.

Return on Investment

  • I have been able to reach out to more candidates since using Gem.
  • I have been more organized with responses since using Gem.
  • I am able to easily create new sequences using old sequences.

Alternatives Considered

Entelo, Asana and Airtable

Other Software Used

Airtable

Gem is a necessity in this competitive market!

Incentivized
Verified User
Employee in Human Resources (201-500 employees employees)

Use Cases and Deployment Scope

I use Gem as a sourcing tool to reach candidates by email vs inmail. The market is extremely competitive right now and Gem is a great way to get noticed by candidates. It allows you to create "sequences" or a series of automated emails so that you don't have to follow up manually. Additionally, you can send on behalf of (send from someone else) say for example a hiring manager, etc which also helps messages get noticed. Additional pluses of Gem - GREAT analytics, way better than our ATS's and a really cool talent pipeline feature - basically a Trello board of your pipeline! It's a great way to see the status of every role in a very digestible format!

Pros

  • Sending sequences (automated emails to candidates).
  • Analytics, including great visuals of the pipeline.
  • Great metrics features so you can measure your impact (much better than LinkedIn).

Cons

  • Honestly - nothing! Gem just keeps getting better and better in ways I wouldn't have thought of!

Return on Investment

  • Allowed us to track our impact through the analytics and set more realistic expectations with exec teams on what is possible for recruiting.

Other Software Used

Greenhouse, Hiretual

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