Gem vs. Phenom Talent Experience Management (TXM) Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Gem
Score 9.5 out of 10
N/A
Gem is a recruiting platform that brings together ATS, CRM, sourcing, scheduling, and analytics — plus 650+ million profiles to source from — with AI built into every workflow.
$300
per month
Phenom TXM
Score 6.9 out of 10
N/A
The Phenom Talent Experience Management (TXM) Platform, from Phenom People in Ambler is a cloud-deployed applicant tracking and recruiting platform with built-in talent analytics, manager tools, and employee retention features as well. Phenom’s TXM platform provides companies with a unified solution which includes a Career Site, CRM, CMS, Chatbot, SMS, Internal Mobility & Referrals, University Recruiting, Talent Analytics, and AI. Phantom TXM uses artificial intelligence (AI) to drive…N/A
Pricing
GemPhenom Talent Experience Management (TXM) Platform
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
GemPhenom TXM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsDiscount for annual pricing.
More Pricing Information
Community Pulse
GemPhenom Talent Experience Management (TXM) Platform
Features
GemPhenom Talent Experience Management (TXM) Platform
Talent Intelligence
Comparison of Talent Intelligence features of Product A and Product B
Gem
-
Ratings
Phenom Talent Experience Management (TXM) Platform
6.9
2 Ratings
7% below category average
Existing Skills Mapping/Lanscaping00 Ratings7.01 Ratings
Bias-Mitigating Algorithms00 Ratings7.01 Ratings
Diversity Reporting00 Ratings6.01 Ratings
AI-Based Role Definition00 Ratings7.01 Ratings
Candidate Modelling00 Ratings7.01 Ratings
Talent Rediscovery00 Ratings8.01 Ratings
Internal Mobility Recommendations00 Ratings5.01 Ratings
At-Risk Talent Scoring00 Ratings7.01 Ratings
ATS Integrations00 Ratings8.02 Ratings
Best Alternatives
GemPhenom Talent Experience Management (TXM) Platform
Small Businesses
Breezy HR
Breezy HR
Score 9.2 out of 10
LinkedIn Talent Solutions
LinkedIn Talent Solutions
Score 9.3 out of 10
Medium-sized Companies
Breezy HR
Breezy HR
Score 9.2 out of 10
Indeed Resume
Indeed Resume
Score 9.2 out of 10
Enterprises
PeopleStrong
PeopleStrong
Score 9.9 out of 10
SAP SuccessFactors HCM
SAP SuccessFactors HCM
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GemPhenom Talent Experience Management (TXM) Platform
Likelihood to Recommend
9.5
(11 ratings)
7.0
(2 ratings)
Usability
-
(0 ratings)
6.0
(1 ratings)
User Testimonials
GemPhenom Talent Experience Management (TXM) Platform
Likelihood to Recommend
Gem
Gem is a in my opinion a necessity for any TA team in this market. It's no longer possible to be competitive with just LinkedIn - it's easy for candidates to lose those messages. Gem allows you to get noticed by candidates and stay competitive in this market!
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Phenom People
I would recommend Phenom to large enterprise needs as opposed to smaller companies. It can be a bit complex and provide too much customisation, which sounds like a great match for large organisations, but can be counterproductive for smaller ones. It's a great tool for those companies looking to take their talent function further, get them to the next level, as it provides a range of opportunities to further EB, talent community, etc. If a company is looking for a tool for storing candidates to perform basic tasks, this tool is too sophisticated
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Pros
Gem
  • He does great at the moment of follow up candidates.
  • It has a great AI that helps to automatically leave the status of the candidate depending on their response.
  • Save you a lot of time helping you to find the contact info of the candidate automatically.
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Phenom People
  • Role grouping into categories.
  • Web page design & flow.
  • Easy to use.
  • SmartRecruiters integration.
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Cons
Gem
  • Gem's dashboards feature is still a work in progress. It's not incredibly intuitive and there aren't many ways to visualize data.
  • There are often discrepancies between what's in the ATS and what's in Gem and it requires troubleshooting.
  • It would be great if Gem could integrate with data from other sources such as LinkedIn Recruiter so we could see conversion rate data from there as well.
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Phenom People
  • Reports turnaround times could be improved
  • Can't change candidates statuses in bulk
  • Slow customer service turnaround at times
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Usability
Gem
No answers on this topic
Phenom People
Candidate usability is fairly straightforward and the platform is easy to engage with. There are multiple ways to search and filter roles, including status, location (including city/individual location, as well as DC/Store/Head Office, etc.), role type, and department. Usability from a website management perspective is lacking due to the centrality of control over the content.
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Alternatives Considered
Gem
Gem was able to allow more customization. We were able to see more into our current funnels. Easier to share and collaborate with others. Gem made email campaigns simpler and more customized. Gem took some of the LinkedIn inmail processes and automated them. Gem had better data and after some time got more accurate emails.
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Phenom People
When comparing Phenom Talent Experience Management to Avature CRM: Avature aims very high, and sometimes gets lost in its own grandness. Phenom Talent Experience Management tends to be more user-friendly and accessible, with some more down to Earth features and functionalities. On the other hand, Avature allows for managing candidates in bulk, which is not an option for Phenom Talent Experience Management. When comparing Phenom Talent Experience Management to SmartRecruiters: the choice for Phenom Talent Experience Management was made once the decision had been made on investing on EB campaigns and building a talent community, as Phenom Talent Experience Management's capabilities are much better and broader.
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Return on Investment
Gem
  • I have been able to reach out to more candidates since using Gem.
  • I have been more organized with responses since using Gem.
  • I am able to easily create new sequences using old sequences.
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Phenom People
  • Increased candidate engagement
  • Broad customisation is leading to more sophisticated campaigns which should increase ROI
  • Reports could benefit from some TLC, data integrity has been a concern
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ScreenShots

Gem Screenshots

Screenshot of an overview of how Gem brings together ATS, CRM, sourcing, scheduling, and analytics — plus 650+ million profiles to source from — with AI built into every workflow.Screenshot of the AI that surfaces the best matches during the application review process, streamlines collaboration with hiring teams, simplifies offer flows, and automates routine administrative tasks.Screenshot of the search tool, used to conduct searches across 650M+ profiles with AI that delivers the best matches for any role.Screenshot of where the AI finds optimal interview times, coordinates across time zones and calendars, and automates reminders — giving recruiters hours back to focus on candidate relationships.Screenshot of where to use AI to personalize messaging to each candidate’s unique characteristics. This can reach across multiple communication channels including SMS.Screenshot of an example of simplified candidate management. Gem’s interactive dashboard helps recruiters grab a quick, visual snapshot of their candidate pipeline, identify candidates that need immediate attention, and hold their hiring managers accountable to SLAs.