Webex Calling FAQ Detail
408 Reviews and Ratings
How does Webex Calling compare to RingCentral?
37 citations from LLM engines
Based on TrustRadius reviews, some buyers evaluate RingCentral Contact Center as an alternative to Webex Calling. While reviewers do not provide a direct feature-by-feature comparison, they do offer insights into Webex Calling's capabilities, with a significant focus on its security features. Reviewers describe Webex Calling as a secure and reliable tool, highlighting aspects like call encryption and secure integrations. However, some reviewers also point out areas for improvement, including security and resource usage.
Prompt Questions
provide a detailed comparison of features between ringcentral and webex calling for enterprise users
Considered as an Alternative
1 mention▼According to some reviews, RingCentral Contact Center is considered an alternative to Webex Calling. Other products men…
According to some reviews, RingCentral Contact Center is considered an alternative to Webex Calling. Other products mentioned by reviewers in their evaluations include Zoom Phone and Microsoft Teams.
“RingCentral Contact Center, Zoom Phone and Microsoft Teams”
“RingCentral Contact Center, Zoom Phone and Microsoft Teams”
Security Features
3 mentions▼Reviewers frequently describe Webex Calling as a secure and reliable tool. They cite specific features such as encrypti…
Reviewers frequently describe Webex Calling as a secure and reliable tool. They cite specific features such as encryption for internal and external calls through certificate-based authentication and secure TLS handshake for integrations with platforms like MS Azure. The trust associated with the Cisco brand is also noted.
“It is safe to use as well and it does provide security and trust to Cisco, which makes it more reliable for the end users.”
“Internal and external calls are encrypted since we have our LGW integrated with certificate-based authentication.”
“Webex Calling means good security needs for secure and collaborative tool.”
“Integration with MS Azure is also encrypted through TLS secure handshake step.”
Identified Areas for Improvement
2 mentions▼Some reviewers identify areas for improvement in Webex Calling. One reviewer raises concerns about security, suggesting…
Some reviewers identify areas for improvement in Webex Calling. One reviewer raises concerns about security, suggesting it is not as safe as other platforms and lacks an antivirus for file transfers. Another reviewer requests more access to RTP streams to expand functionality.
“it uses all of the PC's resources, it's not really as safe as other platforms, it doesn't allow you to have channels, doesn't have an antivirus for when u transfer files...we're not quite there yet”
“More access should be given to get streams so that we can do more with the rtp streams”
Showing top 3 topics · 8 total quotes across all topics