Webex Calling review
February 17, 2025

Webex Calling review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Calling

Using LCM

Pros

  • Ease of using PSTN
  • Failover with trunk is easy

Cons

  • BYO PSTN should be easy
  • Offering sip trunkjng from edge devices
Cobrowse
More access should be given to get streams so that we can do more with the rtp streams
For outbound voice calls

Do you think Webex Calling delivers good value for the price?

Yes

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

Yes

Did implementation of Webex Calling go as expected?

Yes

Would you buy Webex Calling again?

Yes

Easy to get started with and it doesn’t need IT expertise to set up Webex calling. Scaling is always easy and any time you can switch the telecom.

Webex Calling Feature Ratings

6.0
Hosted PBX
6
Directory of employee names
6
7.0
Answering rules
7
Call park
7
Business SMS/External Messaging
Not Rated
Online Fax
7
Voicemail Transcription
Not Rated
Mobile apps ()
Not Rated
8.0
High quality audio
8
6.0
Calendar integration
6
Meeting initiation
6
Screen Sharing ()
Not Rated
4.0
Live chat
4
8.0
User authentication
8
Participant roles & permissions
8
6.0
Centralized communications management
6
Team messaging
7
Team document sharing
5
Call and meeting analytics
6

Comments

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