Vidyard

We used it for two things. First, it was used as a training and communication tool. We used it as a step-by-step demonstrator of processes; we even attached them to some of our SOPs. It also allowed us to avoid a ton of meetings. Instead of jumping on a call, explaining, and walking things through, we saved a ton of time for everyone by just shooting a video and sending it. Second, as videos for prospecting. Using a different outreach method allows a more personal and educational touch.

• We have saved 400 minutes of Zoom Meetings.
• 30% of our departments training is self-training.
• Just in one time revenues, it has generated $55k.

Loom and BombBomb

HubSpot CRM, Buffer, Semrush, Google PageSpeed Insights

I currently use Vidyard to record videos that I send to prospects and/or customers. These videos consist of recordings I do on a desktop or laptop as well as videos recorded on my mobile phone.

For these videos you can either do a screen record, include your face or a combination of both. You can also do a voice recording as you record your screen.

• Provides a better a better service to your prospects
• Provides a better service to your customers
• Ability to re-use videos - less marketing resources

Salesforce Lightning Platform, Microsoft Teams, ChatGPT

I use Vidyard as an additional touchpoint for sending videos to my sales prospecting. I feel having a customized video gives a much better experience than just a phone call or an email.

• I can say that the subscription cost is well worth it if I want certain people to respond to me based on my video.

Salesforce CMS, ZoomInfo Sales

Vidyard is a daily tool used within our Customer Success Department. Whether it's sending how-to videos for customers, welcome videos, or even conference videos--we love the platform.

• Analytics
• Ability to generate links for videos.
• Ability to add scripts, links, etc., to the video content.

• Helps provide continuous education for our clients-- e..g retention increases.
• We can use it to grow our customers via webinars and video links.

Zendesk Support Suite, Microsoft SharePoint

Vidyard helps us connect with our customers and prospects in a very profound way. This is such a needed product now more than ever. We live in an age where email inboxes are way too cluttered and people hardly ever answer their phone if they don't recognize their number. Vidyard truly helps you stand out compared to other old-school sales teams. We use it for both outbound and inbound marketing/communication/sales reach-outs. It's helpful for every step of the process. Getting someone interested in attending a demo, following up with them after a demo, thanking them for signing up, and following up with them after they go through implementation to see if there are any other products that they could benefit from using.

• Chrome Extention for quickly recording videos
• Automated emails that trigger when someone has watched your video
• Being able to embed videos into emails for outbound campaigns

• Higher open and click rates for emails
• Higher engagement for prospects post discovery call and post demo
• Saving us tons of time by gathering who has clicked/watched videos and focusing on calling them instead of randomly calling people throughout our thousands of leads

Wistia, Vimeo and CloudApp

HubSpot CRM, Salesforce CMS, Stripe, Slack