We use Sage Intacct as our primary finance tool for everything from collecting invoices to paying vendors. We have been able to integrate Sage Intacct with our CRM tools to improve efficiency of creating projects & sales orders as well as integrate it to our expense tracking platform to streamline employee expense tracking.
Pros
Customizable printed document templates
Structure of business entities
Easy of API integration
Cons
Would be nice to see "last log-in date" in the user page
A way to bulk print & email order acknowledgements on a daily basis
Simplify the reporting tools
Likelihood to Recommend
Sage Intacct is well suited for a multi-nation company that has multiple financial entities. Enabling customers at the top level to be used by all sub-entities has eased our use of the tool. Also, the API connections have proved very effective for improving company efficiency between departments.
VU
Verified User
Employee in Information Technology (Facilities Services company, 201-500 employees)
We use Sage Intacct as our main financial system. All of our payables and receivables flow through this system, which we also love because it allows us to store invoice copies.
Pros
Reporting.
Feeds to and from other systems.
Cons
Payment misapplication fixes are difficult.
AR Adjustment process is difficult, many steps.
Likelihood to Recommend
Sage is great for large or small businesses. It has many great tools, and Sage University is super helpful.
VU
Verified User
Manager in Finance and Accounting (Staffing & Recruiting company, 501-1000 employees)
We use Sage Intacct for the internal purpose of our organization and for our external client as well. In Sage Intacct we are maintaining all the bookkeeping activities and our billing related activities of our client. We even help our client where we maintain bookkeeping of our client too. In Sage Intacct we manage all the things related to Purchase to Procurement activities it also helps us to track the activities of inventory related to IT, Admin and other departments too. In Sage Intacct we also manage the employees attendance for day to day.
Pros
Bookkeeping
Purchase to Procurement
Billing activity from generating invoice to payment.
Cons
Professional Dashboard
Attendance of the employees
Project Intelligence Management
Likelihood to Recommend
Based on my experience Sage Intacct is well suited in Small and mdium enterprise where it handles robust financial management and bookeeping. It also handles where the entity required multi currency management. Sage Intacct also suits, where company need to do billing related activity starting from invoice generation to payment where it tracks all the things very smoothly. If the Comapny is large and with complex requirement there I believe Sage Intacct not suits.
We use Sage Intacct for many different functions in our organization. I use it for AP and bank reconciliations most often. It has created significant efficiency in our bank reconciliation process - taking our reconciliation/month end process from 5-7 business days to complete down to 1-2 business days. For AP, it has created efficiencies with uploading, approving and paying bills. We have been able to eliminate our use of paper, only needing to use it if companies send paper bills or they only accept paper check payments.
Pros
staying up to date with technology
very user friendly
creates business efficiencies
great customer service
Cons
improvements on submitting AP bills for approval
Likelihood to Recommend
Sage Intacct is very user friendly and always being updated to help our business become more efficient. We do not currently use it for our accounts receivables due to the style of business we do.
VU
Verified User
Professional in Finance and Accounting (Staffing & Recruiting company, 11-50 employees)
We use Sage Intelligent Time which is integrated within Sage Intacct and use that to bill our clients. We use Sage Intacct for financial reporting and payables (although we are now using Tipalti which integrates). We push the time sheets over to our payroll system and can pull g/l info back in from the payroll system. We use Sage Intacct to produce our year end consolidated financials.
Pros
Project Invoicing
Breaking things down into dimensions and departments
Cons
We are a time sheet based company and I wish my time sheets would automatically attach to invoices
My clients want one attachment per email when invoiced. If I include attachments to my invoice the email has multiple attachments and I can't send those emails to my clients. So, I have to manually create the invoice/attachment for those clients. So, I wish that the invoice creation would automatically merge the invoice and all attachments into one attachment.
For time sheets, we wish that there could be more than one time sheet approver assigned to an employee. Our time sheet approvers go on vacation and wish that they could have their alternate approve the time sheet, without us having to re-assign a new approver - and with out us having to delete the original time sheet filled out by the employee.
For time sheets we wish that managers would get more than one email that the time sheet needed approval.
For time sheets, we wish that employees could not turn off the notifications that the time sheets are due.
For our specific purposes, our tracking of where sales takes place is not the project...but it is where the employee that works for that project is working. So far the location tracking is not accurately tracking where my sales are taking place. So, either we are not set up correctly, or Sage Intacct is not able to track this correctly. So, my project is [...]...[...] is located in Kansas. One person assigned to [...] is working in Missouri and one person working [....] is working in Texas. Sage Intacct is recording all of the sales for [...] in Kansas and I need them to be in Missouri and Texas because that is where the work is taking place.
Likelihood to Recommend
In my opinion, Sage Intacct is a good solution, but is expensive. Because we are a time based company, what holds us up is waiting on approvals. We can't bill clients without approvals. The system won't let you bill with out the approval. We can't send a bill to the client without an approval. But, the time sheet system does not send out reminders to approvers to approve time. We have to do that manually. The payroll system will not pull over time sheets that are not approved....a lot of our issues revolve around time sheets and their approvals. Some of my clients get invoices that are 20 pages long. So, that was a big adjustment for them compared to what the used to get before we switched. There are some automations that have made things easier. Sending out invoices is a bit faster. As long as emails are in there, you can mostly, do it with a push of a button. I do have clients that will only accept one attachment. So, if you have attachments to your invoices (all of my invoices have attachments) you need to watch out for this. I have to manually merge my attachment with my invoice and send it to my client separately. You can import bank transactions and it can make doing bank reconciliations faster. Using some integrations we have automated several processes with expenses, accounts payables, and payroll.
I use Sage Intacct daily to review GL account transactions as well as the trial balance as a whole. I am able to drill into specific AP activities and see attached .pdf invoices if any questions arise. At month's end, I upload Journal Entries prepared in Excel. If adjustments to journal entries need to be made due to late invoices coming in that need to be accrued or correcting errors, making the updates to existing journal entries (as long as the period has not been closed) is user-friendly. I also pull account detail when questions arise from specific accounts, with periods ranging from a single month to a full year.
Pros
Uploading Large Journal Entries.
Pulling GL Details.
Drilling into AP Invoices.
Drilling into Specific Customer Accounts.
Cons
Cash Reconciliation.
The ability for a second upload batch in a single JE.
AP Advances and applying payments are sometimes confusing.
Likelihood to Recommend
Month-end close is a very smooth process thanks to Sage Intacct. I am able to view all JEs in each specific journal (GJ, PYRJ, CDJ, etc.) and ensure all entries have been booked. Ad hoc entries, even large ones, are also easy to track because of this functionality. For our needs with a large number of cash transactions, the cash reconciliation process could be more user-friendly in terms of seeing accurate check numbers and check status (cleared/OS).
VU
Verified User
Employee in Finance and Accounting (Events Services company, 201-500 employees)
For Accounting, in AR, AP and projects and Budget. In employees we can't import the Cost rate every week we have to import 150 employees in Sage and we manually ad cost rate in Sage, also we can't mention over time cost rate in Sage.
Pros
Account payable
Account receivable
import files
Likelihood to Recommend
It suites for Account revisable and Custom reports, Lot of Seniors in employee on-boarding as a manual adjustment which is less appropriate.
We use it to increase operational efficiency, manage IT costs, and gain valuable real-time insight into their financials to improve productivity and profitability.
Pros
Editing transaction.
Intergration fo easy GL Tranfers.
Easy to learn.
Cons
N/A.
Dont really have any complaints.
Likelihood to Recommend
Send out invoices fast. Multiple payment receipt options. Quick invoice import.Post-payment control.Complete accounting receivable reports.Improves cash flow and shortens the sales cycle.
Dashboards to quickly get the information that matters
Ability to drill down into the numbers to a transaction level
Cons
Allowing to use numbers in financial reporting calculations. For example, being able to subtract 1 from a calculation of one column divided by another to get a +/- % of growth.
Allow for spreadsheet type reporting to more easily develop formula based reports.
Likelihood to Recommend
The accounting team use to create reports for all branches, districts, and regions in our company each month and send a static report to the respective managers. This was very time consuming and difficult for managers to determine where the amounts where coming from. Sage Intacct has helped add transparency to the reports by allowing managers to access there reports in real time, at their connivance, and drill down into line items to view the details on where the numbers came from.
VU
Verified User
Analyst in Finance and Accounting (Environmental Services company, 1001-5000 employees)
