Based on 24 verified reviews published in the last 18 months
TrustRadius Community Insights are summaries of user sentiment data from TrustRadius reviews and, when relevant, HG Insights data.
Overview
Synthesised from 24 reviews | Last Published June 16, 2026
Sage Intacct functions as a comprehensive financial management system, primarily for organizations managing daily transactions, strategic analysis, and complex multi-entity structures. In TrustRadius reviews, its robust financial reporting and analysis capabilities are frequently highlighted, with 42% noting its flexibility for custom reports and contribution to profitability. Many users also value its multi-entity management for efficient intercompany consolidation and its integration with other software.
Reviewers frequently note significant time savings from efficiency and automation, especially in accounts payable and general ledger processes. However, a common concern is the complexity of reporting, with 42% finding custom report creation challenging without specialized skills. Data manipulation after transactions are posted also presents difficulties. Despite these areas for improvement, the overall sentiment indicates that Sage Intacct generally facilitates positive impacts on business objectives through enhanced reporting and efficiency gains.
Pros
Robust and customizable financial reporting and dashboards
Efficient multi-entity and global consolidation management
User-friendly interface for core accounting functions
Strong integration capabilities with other software
Automation of Accounts Payable and General Ledger processes
Cons
Complexity of custom reporting and dashboard creation
Difficulty making adjustments to transactions after posting
Challenges with audit trail functionality
Inconsistent customer support responsiveness and certification
We use Sage Intacct to raise and approve purchase transactions, manage inventory transactions and to allocate payments and receipts. It is also used to provide key financial reports such as P&L, Balance Sheet, General Ledger, Trial Balance etc which allows us to reconcile our accounts. Additionally, we make use of the Fixed Asset Tool within Intacct to post depreciation and maintain the fixed asset register. Finally, we have built some ad-hoc custom reporting for business analysis purposes, such as committed spend, profitability analysis, etc.
Pros
Clear hierarchy of general ledger accounts
Clear chain of approval including approval limits
All postings instantly show in reports rather than having to do an overnight refresh, etc
Wide range of criteria for custom reporting
Cons
Manufacturing and inventory functions are limited
Scenario planning isn't compatible with the standard package
Dashboard functionality could be improved
Likelihood to Recommend
It is currently fit for purpose for the type of business that we operate in, where there are a small number of transactions on a daily basis and minimal inventory holdings. If there was to be added complexity introduced into the business and we started to manufacture product ourselves rather than procuring finished goods then I believe that it would be less appropriate to use this system.
VU
Verified User
Professional in Finance and Accounting (11-50 employees)
Sage Intacct is used for optimal reporting purposes. Operating and direct costs can be viewed in much broader ways than before. All business sections' profit and balance sheets can be considered separately in seconds.
Pros
Reporting
Dimensions
It makes data capturing simple.
Cons
Closing of VAT periods without closing the accounting period is also necessary.
Likelihood to Recommend
Fixed asset sections for depreciation and tax purposes are great to use.
VU
Verified User
Employee in Finance and Accounting (1-10 employees)
We use Sage Intacct as an end-to-end product for all accounting needs, performance monitoring, and timesheet capturing. The software provides efficiency and live data to manage multiple business operations.
Pros
Timesheet captured live through Applications.
Project Tracking & Performance.
Financial Reporting & Dashboards.
Cons
Customer Refunds.
Credit Card Charge Offs.
Likelihood to Recommend
It is best suited to groups with multiple entities and currencies and various sectors that require time tracking to be billed. It is not suitable for smaller businesses with simplistic accounting requirements.
VU
Verified User
Executive in Finance and Accounting (51-200 employees)
We use it as our main transaction platform for sales, invoicing, stock management, ordering, etc.
It allows us to keep track of all the ins and outs of our business which makes sales and stock management more efficient versus doing everything on manual paperwork.
As a sales rep it makes my job much easier because I can process an invoice much faster, with the system automatically doing stock calculations and product values I don't have to worry about invoice totals being incorrect or working it out by hand. It also makes it easier for me to keep track of the products we have on offer and the stock we have available.
Pros
Data Capturing
Invoicing
Calculations
Cons
Journal Entries
Stock Management
Information Layouts
Likelihood to Recommend
It is a good program for any small or growing business looking to have an easy, quick and functional system to keep track of all business transactions. User friendly and efficient in the workplace allowing for quicker processes in the business and better customer satisfaction.
Having numerous branches Sage Intacct helps you move stock between branches safely and efficiently. This helps to avoid any stock losses as well as keep stock counts accurate.
Pros
Warehousing
Tracking
Accounting
Cons
More easy of interaction when it comes to view client details
Dashboard show monthly sales
More detail in the sales invoicing
Likelihood to Recommend
I think for a small home based business Sage Intacct won't be feasible, however when expanding Sage Intacct can expand with your business.
We use Sage Intacct at the heart of our operation. All sales are done using Intacct. We also use it for stock availability. This makes Quoting/Invoicing very easy as we do not need to rely on our warehouse for constant stock counts of individual line items. Further than these features we can also use Intacct for internal messaging which is very valuable when our logistics department has loaded new shipments into the system which the sales team can then begin selling.
Pros
Quotes
Invoices
Support
Cons
Stock availability when checking item codes before entering the item into the quote/invoice.
More detailed descriptions of the item before entering the item into the quote/invoice.
Community messages more user friendly - "Mark all messages as read"
Likelihood to Recommend
Intacct is great for growing businesses with many branches and possible branches to be opened in the future. It really allows teams to communicate well together in the company using the internal community features. Most of the issues experienced thus far have mainly been as a result of implementation misunderstandings.
Its been a month since we started with Intacct and we are still experiencing a few issues. We have a team who are helping us and working through the issues. So far the system is good to use in some aspects but there are some that are too overly complicated and makes using the system hard.
Pros
Info Capturing option variaty
Short Down times
Cons
Ease of access to information (Profile specific)
Layouts too complicated/ over detailed
Likelihood to Recommend
Starting a business from Scratch. Transferring from another accounting system has been difficult. Small to medium businesses.
VU
Verified User
Representative in Customer Service (11-50 employees)
My organization uses Sage to maintain our accounting records and financial statements. We are a medium sized business with several accounts and entities, and Sage has been implemented to provide a capable and accurate system for us to maintain our books.
Pros
Custom Reports
AP Workflow
Integration with third party apps
Cons
Duplicate invoices
Editing/Deleting Journal Entries
Likelihood to Recommend
Sage is a great platform for companies with varying levels of complexity with their accounting system.
VU
Verified User
Contributor in Finance and Accounting (51-200 employees)
I can attest to the pivotal role Sage Intacct plays in our organization's financial management. Sage Intacct serves as our comprehensive cloud-based accounting solution, streamlining our financial processes and providing valuable insights to drive informed decision-making.
Sage Intacct's scalability allows us to accommodate our growing business needs seamlessly, whether we're opening new locations or expanding our services. Overall, Sage Intacct has become an indispensable tool in our organization, empowering us to streamline our accounting processes, enhance financial visibility, and ultimately drive business success across our restaurant portfolio.
Pros
Bank reconciliations
Invoice
Reporting
Cons
Ease of use
User friendly
Auto bank reconciliations
Likelihood to Recommend
Works well for us in the restaurant industry because we have more than one location and Sage Intacct is able to handle our scalability.
I would however say that it can seem overwhelming as the user interface can be plain or not friendly for users at times. Would love to see it revamped and modernized.
VU
Verified User
Manager in Finance and Accounting (5001-10,000 employees)
