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Adobe Workfront

Score7.7 out of 10

647 Reviews and Ratings

What is Adobe Workfront?

Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation, automation, and agile workflow.

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Categories & Use Cases

Media

Screenshot of Tasks in Adobe Workfront
Screenshot of Work Requests in Adobe Workfront
Screenshot of Review Functionality in Adobe Workfront
Screenshot of Adobe Workfront Planning

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Screenshot of Tasks in Adobe Workfront

Adobe Workfront Key Features

Learn about the best (and worst!) features Adobe Workfront has to offer, as determined by TrustRadius' reviewers.
Based on 647 ratings of Adobe Workfront's features
View all Adobe Workfront features

Top Performing Features

  • Task Management

    This includes the ability to plan, track, collaborate and report on tasks.

    Category average: 9.2

  • Email integration

    Email integration allows work requests to be made directly from email.

    Category average: 8.4

  • Timesheet Tracking

    Timesheet tracking is the ability to track all billable and non-billable hours for each project.

    Category average: 8.4

Areas for Improvement

  • Integration with accounting software

    Real-time, two-way sync with accounting or financial software to facilitate project and financial reporting

    Category average: 8.4

  • Invoicing

    Ability to create, manage and send invoices to clients during or after completion of a project

    Category average: 7.6

  • Quotes/estimates

    Ability to create, manage and send project fee proposals to customers

    Category average: 8.6

Who Buys & Uses Adobe Workfront

Adobe Workfront Reviews

What users are saying about Adobe Workfront.
View all Adobe Workfront reviews

Comprehensive management tool

Incentivized
Verified User
Employee in Marketing (10,001+ employees)

Use Cases and Deployment Scope

We use Adobe Workfront as a tool for managing our many projects and it addresses several business problems for us. One is for project visibility and transparency. All timelines and project details, as well as team member progress are visible to everyone involved which helps everyone stay on the same page. This also optimizes workflow and accelerates the speed of our timelines. We don't have to ask redundant questions or try to find details of projects in a random chat or email. The task automation features also save us time and reduce the risk of human error. That way we can focus more on the strategy and business needs instead of the administrative tasks.

Pros

  • Task Automation
  • Project Visibility
  • Project Status Updates

Cons

  • Performance Issues
  • User Access Issues
  • Complicated Interface for new users

Return on Investment

  • Increased productivity
  • Resource savings
  • Improved collaboration

Solid PM software to for the entire organization to use

Incentivized
Mitch KocenView profile
Technical Writer in Product Management at Palo Alto Networks (1001-5000 employees)

Use Cases and Deployment Scope

We used it to manage projects across various teams. We could set deadlines, add dependencies and track deliverables across the entire project lifecycle. One project manager would create a project from a template and then assign resources to the project (some assigned automatically, some assigned through traffic management).

Pros

  • Informative dashboard
  • Easy to create templates for repeating projects
  • Time management tools

Cons

  • Not always intuitive for setting cascading deadlines
  • Deliverable proofing tools focused on editing PDFs
  • Reporting output not always formatted "right" on the first try

Return on Investment

  • Less confusion on who is working on what, when
  • Clear, easy to follow "to-dos" every day, and a clear picture of who is available for more work
  • Fewer missed deadlines

Alternatives Considered

Workamajig, Atlassian Jira and Asana

Other Software Used

Google Drive

Work centralisation become much easier with the help of Adobe Workfront

Incentivized
Swati SapnaView profile
Design Engineer at Dorto Design Studio (201-500 employees)

Use Cases and Deployment Scope

Adobe Workfront is like a workboard for our organisation in which each and every employee of can check the overall progress of all the recent projects on whiich we are working. It also helps us in understanding that who is doing what in our organisation and what is the current progress of those particular projects. This is a essential business tool that helps us in completing assigned works on time.

Pros

  • Helps in creating customized workflow that can suit best for our business
  • It easily manages all the deadline of different projects assigned to different people working in our company
  • Getting brief reports of all the work becomes easy through Adobe Workfront

Cons

  • The pricing of Adobe Workfront is on the costlier side which is not that great for small companies
  • The user interface of this tool is very complex it will take a proper training to learn about its different features
  • Whenever we assign lot of projects to this software it starts lagging and their server becomes slow

Return on Investment

  • Getting an analytical picture of our progress have such saving a lot of time
  • Our overall expenses has been decreased by 37% from last financial year due to better project planning
  • The efficiency of marketing team has been approximately increased by 64% and also the overall budget expense for creative teams has been decreased by more than 27% from last 2 years

Alternatives Considered

Adobe Animate

Other Software Used

Adobe Animate

Workfront Review

Incentivized
Annie Garvey, MBAView profile
Marketing Director in Marketing at Labcorp (10,001+ employees)

Use Cases and Deployment Scope

Intake to delivery. Prioritization and resource management.
Solves for a ticketing system that is visible to our entire Leadership team and marketing organization to continue to focus on business priorities that lead to business impact.

We also use the system for proofing reviews and approvals along with our marketing, legal and scientific review processes.

Pros

  • Workfront planning helps with prioritization and planning
  • Fusion within Workfront helps with automation
  • Proofing supports our MLR process enterprise wide

Cons

  • False advertising of what you are buying when buying WF
  • Lack of automation when buying WF
  • Limited training and onboarding resources

Return on Investment

  • Very expensive
  • Out of the box, limited capabilities
  • No automation have to purchase

Other Software Used

Adobe Experience Manager

Adobe Workfrontis a great approval tool for proofs and an RFI tool for bids.

Incentivized
Lana Pruett, FCXP (CX-I)View profile
Directfor CX and DX in Marketing at Blue Cross and Blue Shield of Kansas (1001-5000 employees)

Use Cases and Deployment Scope

We are using Adobe Workfront to manage work and to track capacity. As the Marketing/Experience team, we service the entire company. The amount of work is not sustainable. We are proving we are understaffed as a result. This also assists with projects that are not high priority or not in line with the company vision for 2030. It stops brand creep and abuse of the brand.

Pros

  • time tracking
  • PTO tracking
  • Notification

Cons

  • Complex
  • Manual in setting up
  • Approval process is cumbersome

Return on Investment

  • Staffing count
  • RFI RFP management
  • Big Room Planning

Adobe Workfront Alternatives

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