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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Workfront

    Score7.7 out of 10
    N/AAdobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation, automation, and agile workflow.N/A

    Smartsheet

    Score8.4 out of 10
    N/ASmartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

    $12

    per month per user (up to 10 users)

    Pricing
    Adobe WorkfrontSmartsheet
    Editions & Modules
    No answers on this topic
    Pro
    $12
    per month per user (up to 10 users)
    Business
    $24
    per month per user (3 user minimum)
    Enterprise
    Contact Sales
    Advanced Work Management
    Contact Sales
    Offerings
    Pricing Offerings
    Adobe WorkfrontSmartsheet
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—A discount is offered for annual billing.
    More Pricing Information
    Community Pulse
    Adobe WorkfrontSmartsheet
    Considered Both Products
    Adobe
    Chose Adobe Workfront
    When I was employed at a smaller company, Basecamp and Smartsheet worked well. It's been several years, but I'm not sure they would scale to enterprise. My current company implemented Workfront prior to my arrival, but I believe everyone is generally happy with the decision. …
    Incentivized
    Chose Adobe Workfront
    Far easier to use than MS Project, easier to navigate and learn, but far more complex (albeit more functionally sophisticated as well) than Smartsheet.
    Incentivized
    Chose Adobe Workfront
    JIRA and Clarizen were too complicated and did not offer an integrated document review and proofing system.
    Microsoft Project did not handle multiple small projects and resource allocation as well.
    Smartsheet was too limited for large teams and required too much manual work.
    Incentivized
    Chose Adobe Workfront
    I wasn't with this company when the buying decision was made. However, Workfront replaced Mavenlink, and what I could gather is Mavenlink was liked by users, but the owners and administrators wanted more reporting and more automation.
    For me, Workfront is far superior to MS …
    Incentivized
    Chose Adobe Workfront
    Adobe is so much easier to use as a large team
    Incentivized
    Chose Adobe Workfront
    It’s championed for an enterprise platform. Robust to be unique to different workstreams.
    Incentivized
    Chose Adobe Workfront
    Adobe is very intuitive in its workflow automation and creation of the task workflows that can be used as templates for employees. That is harder to create in Teams unless there is [the] integration of another Microsoft product and more time spent on it by an IT professional. …
    Incentivized
    Chose Adobe Workfront
    Workfront is more robust and versatile than Asana and Smartsheets, which is why we did not go with those tools. It is pretty comparable to Wrike in many ways. We use Workfront over Wrike because we are set up in Workfront already.
    Incentivized
    Chose Adobe Workfront
    Workfront offers more features than lower cost options, allowing us to scale our business and not have to shift with each jump in headcount. it also provides more financial data support compared to simpler tools. It integrates into accounting software as well.
    Incentivized
    Chose Adobe Workfront
    Workfront is one of the most expensive tools in the market but it offers a lot as well. From budget management to resource management, to support levels, reporting, usability, and even the mobile app. All of those things combined made for a great tool that was easy to use and …
    Incentivized
    Chose Adobe Workfront
    They don't compare... People say that MS Project is easier to use... But where's the reporting? You can't perform resource allocation with a drag and drop, nor can you build the dynamic reports that Workfront provides. Not to mention automatically distribute those reports at …
    Incentivized
    Chose Adobe Workfront
    Our previous system was home-brewed Sharepoint, mostly for note-taking and online tracking as we routed physical job jackets, scanned documents and emailed them to one another. It was fine for its time but as we expanded not just in volume but in location (offices went from NY …
    Incentivized
    Chose Adobe Workfront
    Workfronts document hosting and timeline generation are two of the biggest reasons we have stuck with Workfront for so long. The visibility of project updates and communication tracking with each project is also has allowed for more effective collaboration. Workfront also has a …
    Incentivized
    Chose Adobe Workfront
    Workfront provides greater visibility and organization then any other PM tool I've worked in.
    Incentivized
    Chose Adobe Workfront
    Workfront is the only tool I want to use.... have used MSProject Server online, PlanView, Innotas, Clarity, SmartSheet, and a few other ridiculous tools.
    Incentivized
    Smartsheet
    Chose Smartsheet
    Smartsheet is a unique data and project management collaboration tool that sets itself apart from its competitors. Teams have the ability to create extremely customized dashboards that have data flowing to and from multiple worksheets and workspaces. Smartsheet has the ability …
    Incentivized
    Chose Smartsheet
    Depending on your use of the software Smartsheet may be the perfect choice for you. If you use a Mac forget about MS Project because it does not support Mac. If you need for real-time collaboration Smartsheet excels at that. Smartsheet also supports sheets way beyond project …
    Incentivized
    Chose Smartsheet
    I was attempting to do all I've described with Google Sheets & SharePoint. Google Sheets didn't have all the functionality we needed. SharePoint was too difficult to set up and doesn't work well with Mac users. None of the solutions I listed could match Smartsheet's versatility …
    Key User Insights
    Would buy again
    93%
    Would buy again
    43 Answers
    90%
    Would buy again
    62 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    32 Answers
    97%
    Delivers good value for the price
    58 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    43 Answers
    88%
    Happy with the feature set
    61 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    22 Answers
    98%
    Lived up to sales and marketing promises
    47 Answers
    Implementation went as expected
    86%
    Implementation went as expected
    25 Answers
    96%
    Implementation went as expected
    51 Answers
    Features
    Adobe WorkfrontSmartsheet
    Project Management
    Comparison of Project Management features of Adobe Workfront and Smartsheet
    Feature
    Adobe Workfront
    8.6
    304 Ratings
    12% above category average
    Smartsheet
    9.0
    125 Ratings
    16% above category average
    Task Management10.0303 Ratings10.0122 Ratings
    Resource Management9.0275 Ratings9.0104 Ratings
    Gantt Charts9.0243 Ratings9.0105 Ratings
    Scheduling8.0271 Ratings10.0107 Ratings
    Workflow Automation8.0273 Ratings8.196 Ratings
    Team Collaboration8.0293 Ratings10.0118 Ratings
    Support for Agile Methodology8.0186 Ratings7.078 Ratings
    Support for Waterfall Methodology6.5199 Ratings8.976 Ratings
    Document Management6.8275 Ratings8.997 Ratings
    Email integration10.0231 Ratings9.996 Ratings
    Mobile Access8.0234 Ratings8.092 Ratings
    Timesheet Tracking10.0220 Ratings10.059 Ratings
    Change request and Case Management9.0211 Ratings9.065 Ratings
    Budget and Expense Management10.0189 Ratings9.071 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Adobe Workfront and Smartsheet
    Feature
    Adobe Workfront
    6.0
    173 Ratings
    23% below category average
    Smartsheet
    9.1
    63 Ratings
    19% above category average
    Quotes/estimates5.181 Ratings8.841 Ratings
    Invoicing6.171 Ratings9.834 Ratings
    Project & financial reporting6.4171 Ratings8.957 Ratings
    Integration with accounting software6.462 Ratings8.931 Ratings
    Best Alternatives
    Adobe WorkfrontSmartsheet
    Small Businesses
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft To Do
    Score9.6 out of 10
    Microsoft To Do
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Adobe WorkfrontSmartsheet
    Likelihood to Recommend
    8.9
    (355 ratings)
    10.0
    (143 ratings)
    Likelihood to Renew
    9.0
    (60 ratings)
    10.0
    (23 ratings)
    Usability
    9.0
    (18 ratings)
    9.0
    (13 ratings)
    Availability
    9.1
    (9 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (4 ratings)
    10.0
    (1 ratings)
    Support Rating
    10.0
    (12 ratings)
    8.1
    (45 ratings)
    In-Person Training
    5.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.9
    (4 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    8.3
    (10 ratings)
    10.0
    (6 ratings)
    Configurability
    5.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    1.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.2
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    1.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Adobe WorkfrontSmartsheet
    Likelihood to Recommend
    Adobe
    Workfront enables us to manage all our projects effectively while providing a comprehensive overview of team resources. The Resource Planner helps the team identify their capacity to determine whether they are over- or under-allocated. This information is crucial for project planning and ensuring team members do not experience burnout.
    Incentivized
    Read full review
    Smartsheet
    Smartsheet shines for collaboration. When you have multiple people involved with planning events Smartsheet makes it easy to share and collaborate. For instance, multiple people can be in Smartsheet working at the same time. Also setting permissions for exactly those who need to know is quite easy with Smartsheet. For data analytics and general spreadsheet purposes Excel is better but for project management and event planning Smartsheet is superior
    Incentivized
    Read full review
    Pros
    Adobe
    • Fosters communication between team members.
    • Serves as a virtual "to do list" for me personally - I can track where I am with projects and what there is left to do, and when it's completed.
    • Sharing documents between team members that can be updated.
    Incentivized
    Read full review
    Smartsheet
    • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
    • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
    • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
    Incentivized
    Read full review
    Cons
    Adobe
    • It can sometimes be a bit difficult to keep track of multiple projects
    • Hard to include people who do not have a Adobe Workfront account
    • I wish there were better notifications around when tasks are removed or you are unassigned from a task
    Incentivized
    Read full review
    Smartsheet
    • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
    • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    All that I've said already is why. I suppose the clearest way to say it is that at this point? I cannot imagine running the 300+ active projects in eMarketing without AtTask; it simply wouldn't be possible and even more; I wouldn't imagine why we'd try to find an alternative tool when we have one meeting our needs.
    Read full review
    Smartsheet
    It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
    Incentivized
    Read full review
    Usability
    Adobe
    For my needs, it's easy to jump in and out of, make changes and update projects, and check in with my employers. I haven't used to it create my own projects, they're created by my employer as we go, I suspect it's not hard to use in that way, but I don't have first-hand knowledge.
    Incentivized
    Read full review
    Smartsheet
    Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
    Incentivized
    Read full review
    Reliability and Availability
    Adobe
    Maintenance is required, but usually after work hours, Some days the proofing tool function is not operational, but this is a new function of the tool that WF is working out. the kinks on. Chrome is the best browser to use the system in and we find Firefox and Explorer lose some view functionality - Gantt Chart, Resource Grid
    Incentivized
    Read full review
    Smartsheet
    No answers on this topic
    Performance
    Adobe
    Workfront's performance has been very good. Everything always feels very fast and snappy in my experience. We have integrated it with custom scripts to create folder structure for media managing our projects. It works very well.
    Incentivized
    Read full review
    Smartsheet
    No answers on this topic
    Support Rating
    Adobe
    It would be nice if the support forms were more dynamic so you could add more information to the support ticket when you enter it to reduce back and forth with the support team member. Also communication on escalated tickets isn't always great. It's gotten better over the years but still needs improvement. Other than that, initial response on support tickets is really quick and the people I've dealt with have always been very professional.
    Read full review
    Smartsheet
    I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
    Incentivized
    Read full review
    In-Person Training
    Adobe
    It was from my boss, not a rep from AtTask.
    Read full review
    Smartsheet
    No answers on this topic
    Online Training
    Adobe
    The training is very easy to use and you can simply choose the topics included in the course(s) that are most important to your training needs. After each training course, you are tested on what you have learned. If you need a refresher course, they provide Course Catalogs as well as instructor-led courses & workshops.
    Read full review
    Smartsheet
    No answers on this topic
    Implementation Rating
    Adobe
    Most people learn as you go, a lot of this stuff requires trial and error throughout so my suggestion is to provide as much information in the upfront and keep it as simple as possible. You can add other tools and features as you go but everyone should have the basics down so no bad habits can start to develop. Be persistent with everyone, and don't be afraid to correct and talk through steps again so everyone is on the same page
    Incentivized
    Read full review
    Smartsheet
    It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
    Read full review
    Alternatives Considered
    Adobe
    It's been a while since I've used another time and resource management platform, but I would say that Adobe Workfront takes the cake. Its newly refreshed user interface is simple to navigate, whereas other platforms can be quite confusing when "drilling down" on a project. Also, Adobe Workfront has features that I have not seen in other platforms, including collaboration capabilities and the ability to upload a document as proof so it can be reviewed for grammar, consistency, formatting, etc., before being presented or sent to a client.
    Incentivized
    Read full review
    Smartsheet
    Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Adobe
    As I stated earlier, I didn't have to pay for Workfront myself- I'm a user under a large organization. I know it's not cheap to implement, I don't know how the price scales for a small-business, but I do like the product enough that I'm going to look into it in the future for my own company.
    Incentivized
    Read full review
    Smartsheet
    No answers on this topic
    Scalability
    Adobe
    We have been using Workfront for about 3 years. During this time they continue to be a very stable project management system. Workfront's overall scalability is able to handle increased loads of work. When using Workfront for a project management tool for the web team, we store documents, images & video's without any issues. They work with their customer's to provide the best project management system in the market today! I highly recommend Workfront for all project management needs. Workfront strives to deliver unique technology solutions to growing companies!
    Read full review
    Smartsheet
    No answers on this topic
    Return on Investment
    Adobe
    • It will help teams to manage their workflow and impact on the overall productivity.
    • Also, one-stop for the higher management to know [the] status [of] all projects in one go - more visibility, comfort tracking.
    • Easy to track what is in backlog for the team and if any individual [is] stuck on a particular task.
    Incentivized
    Read full review
    Smartsheet
    • This has really opened up collaboration across teams. A lot less working in silos.
    • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
    Incentivized
    Read full review
    ScreenShots

    Adobe Workfront Screenshots

    Screenshot of Tasks in Adobe WorkfrontScreenshot of Work Requests in Adobe WorkfrontScreenshot of Review Functionality in Adobe WorkfrontScreenshot of Adobe Workfront Planning