Wrike

Score8.3 out of 10

1,538 Reviews and Ratings

What is Wrike?

Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures.

Categories & Use Cases

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Screenshot of Dashboards

Task Management
This includes the ability to plan, track, collaborate and report on tasks.
Category average: 9.2
Gantt Charts
Gantt charts are charts that show tasks or events along the y-axis displayed against time along the x-axis.
Category average: 8.3
Team Collaboration
Team collaboration capabilities let team members work directly with each other and provide team updates.
Category average: 9

Document Management
Document management provides for centralized management of all project documents.
Category average: 8
Email integration
Email integration allows work requests to be made directly from email.
Category average: 8.4
Invoicing
Ability to create, manage and send invoices to clients during or after completion of a project
Category average: 7.6

Most Frequent Users

Top 3 industries using Wrike.

Based on HG Insights installation data

View all Reviews

#1 most frequent

Professional, Scientific, and Technical Services

19.5%

1,208 installations of 6,208

“We have not used the AI or automated features.”
— Marketing Automation Specialist, Convey Digital

#2 most frequent

Manufacturing

12.8%

793 installations of 6,208

“Wrike makes sure that we have a single source-of-truth for all Marketing projects across all different regions and across all different types of projects.”
— Product Owner, TVH

#3 most frequent

Information

10.1%

627 installations of 6,208

“We track account billing, task assignments and e-review projects, as well as log time spent on each assignment.”
— Copywriter, Collier Simon

Pros

Extensive customization and workflow flexibility
Enhanced team collaboration and communication
Robust core project and task management capabilities

Cons

Cluttered user interface and navigation
Steep learning curve for new or base-level users
Overwhelming or "noisy" default notification settings

Verified User

Professional in Professional Services (51-200 employees)

Use Cases and Deployment Scope

We use it as a task management utility (in a pseudo-light project management capacity), leveraging the time entries, nested folder structure for top-level customers, then engagement type (projects, support, etc.) and further break down into individual Wrike tasks that we assign folks to and log time against for the purposes of tracking and bill-out.

Pros

Creating tasks and populating with details
Notifications and mentions
Very simplified time entry

Cons

Missing ability to have proper custom lookup/tags (e.g. for an actual Customer ID to be flagged on a folder/task)
API endpoints could be better and easier to access for reporting purposes
Time entries layout could be simpler and easier to drill into comments and see datasheet views or entry forms

Return on Investment

Helped to simplify task set up and assignment
Provided an easy to use interface for users
Made reporting much more challenging when consolidating with CRM and ERP data

Usability

Alternatives Considered

monday.com

Other Software Used

Microsoft Dynamics 365 Business Central, Microsoft Dynamics 365 Customer Service, Microsoft 365, Microsoft Power BI

Alysen Boston View profile

Content marketing writer in Marketing at Washington State University (5001-10,000 employees)

Use Cases and Deployment Scope

As a content writer working with graphic designers to produce digital and print marketing pieces for a university, Wrike allows us to share, review, comment, and edit our work easily and effectively. We precious used Jira, which was not at all optimized for those tasks. Wrike, however, has been a phenomenal tool, and we have become much more efficient as a team because of it. Wrike solves the problems associated with sharing large file sizes.

Pros

Keeps projects on track
Provides tools that make editing and reviewing tasks much easier
Helps our team work effectively and efficiently despite many of us being remote workers
Visually accessible on multiple platforms which makes it easy to do work from anywhere

Cons

Automation bot: Wrike alerts us when a deadline is approaching, but the alert is often at midnight. I think it would be more effective for the alert to go off at 8 a.m. This may already be a changeable feature, so I apologize if this is redundant.
The Wrike document editor has a preference for using the desktop app instead of a browser, and in order for it to work in a browser, I have to uninstall and reinstall the editing software. This is a bit of a pain. I know it can be solved by me using the desktop app of Wrike, but I don't always want to do that. If there is any way to make this more effective it would greatly benefit my life.

Return on Investment

Wrike has made us work much more efficiently as a team. I can't say what kind of budget impact that has had because I don't deal with those numbers, but I know the efficiency on time has made it easier for me personally because I have a better work-life balance around stressful projects because Wrike makes it easier to get done faster and effectively.

Usability

Alternatives Considered

Atlassian Jira

Other Software Used

Microsoft 365, Slack, Adobe Acrobat

Kara McQueeney

Sr. Manager, Payer Contracting in Professional Services at Vituity (5001-10,000 employees)

Use Cases and Deployment Scope

We use Wrike as our centralized project management and workflow platform to track payer contracting negotiations from initiation through execution. Contracting involves multiple stakeholders, including legal, finance, operations, provider leadership, and payer representatives. Wrike helps us coordinate these activities in a structured, transparent way.

Pros

Task list based on Due dates.
Mentioning to loop in the appropriate people for the task.
Availability to attach pertinent documents.

Cons

More interoperability with other programs, ie. Salesforce.

Return on Investment

Different teams (e.g., contracting, compliance, provider relations) can view updates in real time, comment directly on tasks, and escalate items when needed.
Wrike allows us to template the contracting process (from intake to signature) to ensure consistency across payers and reduce administrative overhead.
Leadership can see the status of negotiations at a glance, identify bottlenecks, and prioritize resources accordingly.

Usability

Alternatives Considered

Asana

Other Software Used

monday.com

Nikita B

Nikita in Marketing at FC (5001-10,000 employees)

Use Cases and Deployment Scope

We use Wrike to manage project resourcing, particularly for teams that work on a project basis. Wrike has allowed us to collaborate in one single place, making it easier to provide visibility to multiple stakeholders. Most importantly, all versions of work and conversations on a single project are centralized, making it easier to adapt to changing project needs.

Pros

Keeping all files and discussions in one place.
Frequent updates and ease of access for all stakeholders.
Interface is great - easy to find things, easy to onboard.

Cons

Resource tracking could be made easier.
Document storage - not just within the chat/conversation of a project but a single place to keep documents.
Project timeline tracking could be made easier with Subtasks.

Return on Investment

Time savings.
Increased collaboration.
Improved resource management.

Usability

Alternatives Considered

monday.com

Other Software Used

monday.com, Microsoft Teams

David Shoko

Accountant in Finance and Accounting at Genetec Inc (1001-5000 employees)

Use Cases and Deployment Scope

I use Wrike as my primary tool to track various projects I’m involved in. It helps me stay organized by allowing me to set reminders for tasks and deadlines, ensuring that nothing slips through the cracks. The platform's features enable me to visualize my workload and prioritize my responsibilities effectively. By structuring my week with Wrike, I can allocate time to each project meaningfully, which greatly enhances my productivity and keeps my focus sharp. Overall, it’s an essential part of my work routine that contributes significantly to my project management success.

Pros

Tracking Projects
Assigning Projects
Collaboration Tool

Cons

Time Tracking
Effort allocation
Better dashboard views

Return on Investment

Resource Allocation
Ease of Collaboration
Integrates with Microsoft Products

Wrike

What is Wrike?

Categories & Use Cases

Media

Wrike Key Features

Top Performing Features

Task Management

Gantt Charts

Team Collaboration

Areas for Improvement

Document Management

Email integration

Invoicing

Who Buys & Uses Wrike

Most Frequent Users

Professional, Scientific, and Technical Services

Manufacturing

Information

Most Frequent Users

Small Businesses

Mid-sized Companies

Enterprises

Most Frequent Users

United States of America

Canada

United Kingdom of Great Britain and Northern Ireland

Most Frequent Users

Marketing

Product Management

Engineering

Wrike Reviews

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