Verint® provides an open platform, powered by data and AI-powered bots, to drive CX Automation. It was built to increase your CX automation and deliver AI Business Outcomes, Now™.

How CX Automation Helps

With CX automation, brands can lower costs while simultaneously elevating customer experience (CX).

CX automation drives strategic benefits, making it a top priority for every contact center. Your brand becomes more differentiated with AI-powered bots augmenting your people.

The Verint bots train on behavioral data that is generated every time a customer interacts with your brand. This way, the otherwise-siloed information is continuously leveraged to maximize your AI business outcomes.

Verint Open Platform: Designed with Data and AI at the Core

The platform delivers the broadest capabilities and easily connects with your existing applications.

Customer Self-Service

Agent Copilot Bots

Business Analytics

AI-Powered Workforce Engagement

Channels and Desktop

Voice of the Customer

Verint serves thousands of contact centers across the globe, with four million agents currently using our solution and expanding it with AI-powered bots. Verint customers include Costco Wholesale, Google, Humana, Lyft, Microsoft, Navy Federal Credit Union, and more.

Get ready to increase CX automation and deliver AI Business Outcomes, Now.

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