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Symphony Talent, now with SmashFlyX

Score7 out of 10

7 Reviews and Ratings

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What is Symphony Talent, now with SmashFlyX?

Symphony Talent describes itself as a global leader in Employer Brand and Candidate Experience solutions, boasting some of the world's leading brands as customers. Combining creative and marketing technology, Symphony Talent states the company's goal is to transform employer brands to deliver world-class experiences for candidates, employees and recruiters.


Symphony Talent acquired SmashFly in November, 2019. In June 2020, they launched SmashFlyX, their reimagining of the platform for CRM, career site, talent mobility and programmatic advertising.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features Symphony Talent, now with SmashFlyX has to offer, as determined by TrustRadius' reviewers.
Based on 7 ratings of Symphony Talent, now with SmashFlyX's features
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Top Performing Features

  • Job Requisition Management

    Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily

    Category average: 8.6

  • Resume Management

    Software allows resumes to be uploaded in bulk, and for contact information to be parsed

    Category average: 8.1

  • Candidate Search

    Search capabilities allows candidates with certain attributes to be located

    Category average: 8.1

Areas for Improvement

  • Customized Application Form

    Application form for applicants allowing capture of required information

    Category average: 8

  • Reporting

    Standard reports on key recruiting metrics such as time-to-fill

    Category average: 7

  • Duplicate Candidate Prevention

    Duplicate candidate prevention prevents candidates already in the system from being added

    Category average: 7.5

Reviews

What users are saying about Symphony Talent, now with SmashFlyX.
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SmashFly, a great tool with lots of potential.

Incentivized
Anthony MercadoView profile
Talent (HR) Technology Analyst in Information Technology at RSM US LLP (5001-10,000 employees employees)

Pros

  • Ability to track candidates engagements with requisitions
  • Personalized email campaigns
  • Ability to post requisitions in different job sites
  • Easy to integrate other systems with SmashFly
  • Talent Network Forms

Cons

  • Reporting limitations when extracting large amounts of data
  • Not user friendly for admins
  • Best to handle the integration on the company side as SmashFly is unable to alert you if things are not working properly

Return on Investment

  • Saves recruiters ample time with the ability to automate email campaigns
  • Ease of searching for candidates

Seasoned User & Happy!

Incentivized
Verified User
Team Lead in Human Resources (10,001+ employees employees)

Pros

  • Career Site Management
  • Robust marketing campaign tools
  • Easily integrates with a number of our vendor partnerships
  • Customer service
  • Support

Cons

  • A more streamlined process between Symphony Talent and SmashFly products
  • Would love to see them add an ATS to their list of products. In a perfect world, I would want one system that does it all.
  • Job distribution and updates pushed to our career site in real-time

Return on Investment

  • Increase in applicant conversions
  • Higher ranking of jobs in job searches because of SEO
  • Increase in CTR on email campaigns - robust email campaign design and scheduling options

Alternatives Considered

SAP SuccessFactors

Other Software Used

Brazen, Altru, HireRight

A Smash with Recruiters!

Incentivized
Austin VadenView profile
Recruiting Strategy Specialist in Human Resources at Randstad Sourceright (501-1000 employees employees)

Pros

  • Candidate Engagement - with a click of a button, recruiters can send out recruitment marketing emails to many passive candidates, which has shown an increase in our response rate.
  • Organization - Smashfly does a great job of visualizing the step-by-step process a candidate goes through during interviewing. It is great at keeping track and holding notes for specific applicants.
  • Reporting - Smashfly gives managers an in-depth look at who's getting the must bang out of their buck. They can see who's getting responses and who's not, and from there, managers can adjust accordingly.

Cons

  • Moving candidates through steps can seem very clunky. When I first started using the software, I was turned off because it seemed to be a little redundant.

Return on Investment

  • From what I've heard, recruiters have noticed a big upswing in candidate response rate, which of course, leads to increased rates of hire.
  • Some recruiters are reluctant to use smashfly because they think they're doing double effort.

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