Beamery vs. Symphony Talent, now with SmashFlyX

Well suited for organizations that are tracked and managing large amounts of candidates across open roles. They have really improved the overall product and it has a lot fewer technical issues, so big or small companies could find it useful.

Incentivized

SmashFly is a great tool for collecting data on candidates. It saves a tremendous amount of time with its ability to automate email campaigns. I would recommend handling the integration work on your company side so you can set-up alerts if a file fails or sftp passwords change.

Incentivized

• Beamery is a solid ATS system that simplifies the outreach process.
• It allows the user to customize a ton of their stages and workflows, to make it highly specific to the company/user's needs.

Incentivized

• Career Site Management
• Robust marketing campaign tools
• Easily integrates with a number of our vendor partnerships
• Customer service
• Support

Incentivized

• The Chrome Extension could really use some work: very buggy and it's pretty common for candidates that are already in our system to not show up as such in the Extension.
• The internal searching features are limited: we have a massive database that is really hard to access.

Incentivized

• Reporting limitations when extracting large amounts of data
• Not user friendly for admins
• Best to handle the integration on the company side as SmashFly is unable to alert you if things are not working properly

Incentivized

You can sometimes get bounced around from person to person. Tickets can take some time to get looked over by Engineering.

Incentivized

I believe SmashFly does a great job supporting their system and staying involved with their clients. Everything in the system is basically a workflow so you can create them or reachout to support for help

Incentivized

It was like night and day. Success Factors had horrible customer service and we had very limited control over the platform. When we transitioned to SmashFly, their customer service was excellent and we had complete control over the system to make any changes we needed quickly. The technical support with SmashFly is also one of the best I've seen in the business. Their turnaround time is pretty quick when compared to others

Incentivized

• Overall positive, despite the issues, the reason we are still on it is because it does what it is built for well.

Incentivized

• From what I've heard, recruiters have noticed a big upswing in candidate response rate, which of course, leads to increased rates of hire.
• Some recruiters are reluctant to use smashfly because they think they're doing double effort.

Incentivized