TrustRadius Insights for Symphony Talent, now with SmashFlyX are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Helpful Guidance: Several users have found the guidance provided by Symphony Talent's team to be invaluable for talent recruiting and advertising. They appreciate how it has helped them attract and recruit a larger pool of qualified candidates.
Effective Engagement: Many reviewers have praised Symphony Talent SmashFlyX for its ability to effectively engage with potential talent and build a strong talent community. Users particularly find the marketing campaign tool to be highly effective in reaching and attracting qualified candidates.
Easy Job Posting: Users have reported that posting jobs on SmashFlyX is a seamless and user-friendly process. They appreciate how it simplifies the work of sourcers and recruiters, allowing them to focus more on hiring new employees.
We use Symphony Talent in our Talent Acquisition department that recruits for 16 medical centers and facilities across the state of Maryland. Our recruitment team and organization needed an all-encompassing, robust recruitment marketing platform that included career site management, SEO, job distribution, a CRM, and data analytics to assess the ROI of our paid advertising partnerships.
Pros
Career Site Management
Robust marketing campaign tools
Easily integrates with a number of our vendor partnerships
Customer service
Support
Cons
A more streamlined process between Symphony Talent and SmashFly products
Would love to see them add an ATS to their list of products. In a perfect world, I would want one system that does it all.
Job distribution and updates pushed to our career site in real-time
Likelihood to Recommend
I think all organizations both small and large could benefit from Symphony Talent. It is a must to have a recruitment marketing platform these days given it's a job-seekers market. It is more important today more than ever to capture and nurture leads for your organization and keep them updated on jobs and things happening related to the culture of your organization. Organizations with less than 100 people may be able to get away without it.
SmashFly is being used by our Talent team across the States. Currently we are using it as an applicant tracking system that prompts an applicant to fill out a talent network form capturing data on those interested in our company. Then our integration with Cornerstone sends applicants and their current statuses back to SmashFly. We use this data to launch email campaigns and dynamically search through candidate details.
Pros
Ability to track candidates engagements with requisitions
Personalized email campaigns
Ability to post requisitions in different job sites
Easy to integrate other systems with SmashFly
Talent Network Forms
Cons
Reporting limitations when extracting large amounts of data
Not user friendly for admins
Best to handle the integration on the company side as SmashFly is unable to alert you if things are not working properly
Likelihood to Recommend
SmashFly is a great tool for collecting data on candidates. It saves a tremendous amount of time with its ability to automate email campaigns. I would recommend handling the integration work on your company side so you can set-up alerts if a file fails or sftp passwords change.
Smashfly is something we use across the organization, supporting many of our clients. Recruiters primarily use it for candidate engagement marketing with prospective candidates and applicants that they source from LinkedIn, career sites, Monster, Indeed, CareerBuilder, and other resume databases. Many recruiters along with myself have found success in using Smashfly to engage talent and keep in contact throughout the various stages of the hiring process.
Pros
Candidate Engagement - with a click of a button, recruiters can send out recruitment marketing emails to many passive candidates, which has shown an increase in our response rate.
Organization - Smashfly does a great job of visualizing the step-by-step process a candidate goes through during interviewing. It is great at keeping track and holding notes for specific applicants.
Reporting - Smashfly gives managers an in-depth look at who's getting the must bang out of their buck. They can see who's getting responses and who's not, and from there, managers can adjust accordingly.
Cons
Moving candidates through steps can seem very clunky. When I first started using the software, I was turned off because it seemed to be a little redundant.
Likelihood to Recommend
I think Smashfly is more suited for high-volume requisitions where you want to contact tons of candidates at a given time. Being able to devote more time to finding profiles of qualified talent instead of reaching out individually is great. However, if a position is more niche or not as broad, I believe recruiters would have more luck personalizing each attempted contact with candidates, which could easily be done without the use of Smashfly's platform.