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NinjaOne

Score9.1 out of 10

121 Reviews and Ratings

What is NinjaOne?

NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 30,000 customers.

The NinjaOne automated endpoint management platform helps to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company integrates with a range of IT and security technologies. NinjaOne provides unlimited onboarding, training, and support at no extra cost to customers.

With NinjaOne, IT organizations can:

  • Get insights at a glance: Gain visibility to all devices to monitor status, streamline alerts, oversee patching, and manage threats with real-time visibility and actionable insights.
  • Ensure proactive security: Empower IT teams to secure endpoints through automated patch management, comprehensive antivirus protection, robust backup capabilities, and continuous visibility into device health.
  • Enhance end-user experience: Increase user satisfaction and reduce ticket volumes by detecting and resolving issues before they impact productivity, supporting a seamless end-user experience.
  • Boost technician efficiency: Automation capabilities allow each technician to effectively manage a larger number of endpoints, maintaining a high standard of service.
  • Execute tasks swiftly: Built as a cloud-native platform, NinjaOne enables rapid task execution and script deployment across all endpoints, regardless of location, ensuring minimal latency and maximum responsiveness.

NinjaOne promises users:

  • Responsive support: NinjaOne boasts a 98% CSAT score and an average support response time of under 30 minutes.
  • Key integrations: Integrations with essential IT tools include PSA, EDR, security platforms, remote access, and notification tools to create a cohesive IT environment.
  • Flexible onboarding: Month-to-month pricing, along with unlimited onboarding, training, and support at no extra cost.
  • Continuous innovation: Developed in-house with a customer-first approach, NinjaOne’s roadmap prioritizes user-submitted feature requests, which are openly accessible on the company’s website.
  • Vibrant community: The NinjaOne Dojo is an active community offering forums, a robust script library with over 600 automation scripts, and a wealth of educational content, including videos, articles, and webinars for comprehensive support. The user community on the NinjaOne Discord server shares and discusses their product expertise. IT leaders connect, share, and learn from one another in the NinjaOne IT Leadership Lab.
Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Videos

Screenshots

the NinjaRMM dashboard

Product Demos

Technical Details

Technical Details
Deployment TypesOn-Premise, SaaS
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesNorth America, Europe, Oceania
Supported LanguagesEnglish, German, French, Spanish, Italian, Danish, Dutch, Norwegian, Polish, Swedish, Portuguese, Russian

FAQs

What is NinjaOne?
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.
What are NinjaOne's top competitors?
Kaseya VSA, Datto SIRIS, and N-able N-sight RMM are common alternatives for NinjaOne.
What is NinjaOne's best feature?
Reviewers rate Patch Management highest, with a score of 8.9.
Who uses NinjaOne?
The most common users of NinjaOne are from B2C.