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Miro Utilities Reviews & Insights

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8,629 Reviews and Ratings

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Who Buys & Uses Miro

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Insights from Miro Reviewers

Based on 672 verified reviews published in the last 18 months

Overview

Synthesised from 672 reviews | Last Published June 26, 2026

Miro serves as a robust collaborative workspace, primarily for remote and distributed teams seeking to enhance real-time interaction and visual communication, with 45% of reviewers praising its ability to enable real-time interaction among multiple users. In TrustRadius reviews, its intuitive design and extensive template library are frequently highlighted, enabling quick adoption and diverse applications from project planning to workshop facilitation. Its effectiveness in fostering brainstorming and ideation is a core strength.

Emerging AI features are beginning to streamline tasks, offering further efficiency gains. While Miro significantly reduces reliance on some specialized tools, reviewers occasionally note challenges with exporting/importing content, cited by 1% of users, and express a desire for deeper integrations with "source of truth" systems. Overall, reviewers report a strong positive impact on productivity and collaboration, despite some minor functional and integration caveats.

Pros

  • Facilitates real-time collaboration for distributed teams
  • Intuitive design and ease of use for quick adoption
  • Extensive library of templates for diverse use cases
  • Effective for brainstorming and ideation sessions
  • Enhances productivity and streamlines workflows

Cons

  • Cumbersome exporting and importing of content
  • Desire for deeper integrations with "source of truth" systems
  • Occasional license management complexity
  • Limited awareness and access for some potential users
  • Some functions, like board setup and element manipulation, can be challenging
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Miro Reviews

54 Reviews
UtilitiesUtilities35Renewables & Environment19

Videos

I am very happy with Miro. Perfect Solution for Our Collaborative Work.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Our main use of Miro in our organisation is collaboration since our teams most work remotely and we are distributed in different location .Offer more than 200 templates that help us to facilitate brainstorming,agile ,design thinking activities ,active responses and strategic planning.When working on our projects this tool come through by helping us ideate,strategize ,get organised and work together with teans without facing any constraints. During our meetings Miro canvas features eg sticky notes ,mind maps,diagrams ,pen tools ,templates and many others changes dull presentations to active discussions and makes collaboration efficient. Also we are able to create clear and visual project plan showing milestones, stages gates and progress which in turn makes project updates more engaging and everyone be on the same page .

Pros

  • Project management
  • Team collaboration
  • Creating engaging meetings
  • Conducting workshops using tools like comments ，voting and timer.
  • Organizing ideas and thoughts.

Cons

  • Limitations of end user editing anything on the miro board if one doesn't have a paid license which is not affordable.
  • When writing in a shape eg flowcharts if you text is longer than that shape it will hide and doesn't automatically adjust unless one do it manually.

Likelihood to Recommend

During covid pandemic I used Miro template to prepare for any meeting ,the ready made template made it quick and easy to create my canvas ahead of time ,setting stage for most productive meetings . Allows us to work collaboratively during our projects ,we conduct workshops to creatively map up the key points and formulate the best engament plans to assist in the project delivery .When conducting creative workshops for a specific projects it offer packed features that make work more productive and engaging for all teams involved.
CA
Claude Arthemise
Business Manager at Free Energy (Renewables & Environment, 11-50 employees)
Vetted Review
Miro
3 years of experience

Miro acts a Catalyst

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

In our Safe Agile product development process, we leverage Miro as a collaborative whiteboard tool across various Agile Release Trains (ARTs). Miro enhances our ability to brainstorm, plan, and identify dependencies effectively. Miro gets used by us throughout the year for our quarterly releases and it is very easy to create and implement a board for visual collaboration and integration.

Pros

  • Easy Onboarding: New team members can be trained quickly on Miro's features, ensuring a smooth integration into our workflow.
  • Real-Time Collaboration: Miro enables our globally distributed team to work closely together in real time, fostering seamless communication and collaboration.
  • Interactive Features: The platform's templates, sticky notes, and diagramming tools make brainstorming sessions engaging and allow us to document discussion points, reviews, and feedback efficiently.
  • Task Tracking: Miro's Kanban boards simplify task tracking, helping us quickly identify and address any impediments.
  • Easy Onboarding: New team members can be trained quickly on Miro's features, ensuring a smooth integration into our workflow.
  • Visibility on Deliverables: Miro provides clear visibility into the status of our deliverables relative to each milestone, contributing to successful project outcomes.

Cons

  • The printing functionality on the Miro site for the boards, diagrams and drafted contents could be improved further in an user friendly manner for easy printing or to save as PDF, JPG etc...

Likelihood to Recommend

Miro enables our globally distributed team to work closely together in real time, fostering seamless communication and collaboration. We leverage Miro as a collaborative whiteboard tool across various Agile Release Trains (ARTs). Miro enhances our ability to brainstorm, plan, track, and identify dependencies effectively.
PJ
Prasanna Jagadeesan
Solution Architect in Information Technology at Siemens Gamesa Renewables (Renewables & Environment, 10,001+ employees)
Vetted Review
Miro
4 years of experience

Miro - a game changer

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Miro is great for brain storming. I was first introduced to it during covid.
I love the feature of multiple people being able to work on the simultaneously.The sticky notes are very useful.
It is perfect when you do not have a white board and have to explain things.
Great for workshops too.
Useful for flow diagrams too
It is a user friendly Tool

Pros

  • Workshop
  • Acts like the perfect Board
  • Multiple people can work on it
  • Flow diagrams

Cons

  • The xoom in and out is a little weird

Likelihood to Recommend

I actually would absolutely recommend it. It is a great way to engage when people are across the world but one has to work with one another to get a project accomplished. This is a very useful tool for the initial design phase and workshops that help come out with a design solution. So it a great!
VU
Verified User
Professional in Information Technology (Utilities company, 5001-10,000 employees)
Vetted Review
Miro
2 years of experience

Great Collaboration Tool

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Miro for collaboration throughout our organization. We have many team members working remotely plus two business locations in different continents: USA and Europe. Miro allows our teams, no matter their location or time zone, stay in touch and updated on projects. We find mapping out processes and project tasks in diagram form easier for all to understand and provide visuality into our work.

Pros

  • Diagraming and flowcharts
  • Great for collaboration for remote teams
  • Very user friendly and intuitive

Cons

  • There are so many features, I find it overwhelming and feel I might not be using everything I should be because there is so much to learn.

Likelihood to Recommend

I find that Miro’s tools are ideal for building and displaying workflows. We build these diagrams to help visually understand processes. During a new product launch, we built several workflows to help our organization understand the new product and all the processes that go along with it. This really helps our teams understand processes and optimize their work.
VU
Verified User
Director in Sales (Utilities company, 51-200 employees)
Vetted Review
Miro
3 years of experience

It works

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Miro to collaborate virtually with our colleagues. We have a Miro board that outlines our work plan and a kanban board to track progress against the plan. We also use Miro for collaboration when running meetings or training courses. We use it as a means to gather feedback from colleagues. So many ways!

Pros

  • Tooling for Agile ways of working practices and ceremonies, for example: post it notes, timers, templates
  • Aesthetically pleasing tooling. It's easy to make presentations and materials look good.
  • You don't need to do training to learn the tools. They just work and are intuitive to learn.

Cons

  • Copying and pasting between boards can be a problem
  • When the content on the board is large the speed of navigation performance slows
  • some more music options would be nice

Likelihood to Recommend

I've tried other tools and I keep coming back to Miro. It is intuitive and works and has great functionality / templates
VU
Verified User
Employee in Human Resources (Utilities company, 1001-5000 employees)
Vetted Review
Miro
5 years of experience

Miro - A very handy visual collaboration tool.

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

I primarily use it for a) a mood board/dumping area for discovery findings accumulation during the research phase of projects and b) design of customer journeys and business flows. It has a far superior interface and presentation capability compared to the various MS platforms, i.e., .ppt and .xl, that I would have used before. It is also more permanent than a whiteboard. Since COVID and WFH, the fact that it easily enables collaborative working, with multiple people viewing and editing the same document at the same time, is invaluable.

Pros

  • Easy to navigate the large space (after some basic training).
  • Create diagrams.
  • Store visual data.
  • Remote team collaboration.

Cons

  • Less clicks to use the same tool again immediately after the last time please.
  • Sometimes my boards go all blurry. all my other windows are fine and the header and menus of Miro are fine but the board itself is blurry.
  • It would be nice to easier identify which miro board is which from the browser history drop down. If I type 'Miro' into the URL I get a drop down of all my recent Miro boards but the names are meaningless code rather than the actual board titles
  • Sometimes it zooms incredibly far out or pans incredibly far to one side and I cant find my way back to my working area.
  • Make it easier for me as a board owner and colleagues (both temporary and permanent, regular Miro users and first-timers) if and how they can access the board. The settings for me often don't seem to allow people I think should get in to get in, sometimes it asks them to get a license when they should be covered by our existing one, and colleagues often miss the seemingly generic email notifications from Miro rather than me or they do not know how to open the board, that they may need a password or not or how to use it if they are a first timer.
  • Sometimes, it won't recognize a colleague who has full permission to use the board and has used it before, so I can't @ them in a comment.
  • Make it easier to chat (group or DM) with colleagues actively on the same board. I didn't realize this was possible for years, but I have been told it's possible, and I still struggle to do it.
  • I've seen facilitators do cool things like voting, timers, music, etc., but it's not clear how I could do those myself.

Likelihood to Recommend

It's not great for relatively short-notice collaboration requests with multiple colleagues who aren't familiar with Miro. It's great for getting lots of people to compile lists with post-its. It's great for getting a colleague to help you do something you are behind with, as you can see what each other is doing and both edit the same thing at the same time.
VU
Verified User
Professional in Research & Development (Utilities company, 10,001+ employees)
Vetted Review
Miro
3 years of experience

Miro! Easy to use and convenient!

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

kanban board to keep track of tasks
flow chart to communicate a workflow
org chart of a target customer account for sales purposes
customer needs map for product development purposes

Pros

  • easy to use / simple concept
  • templates save a a lot of time
  • free!

Cons

  • the step up from basic use to advanced product dev use is not so easy
  • more explanation of what different frameworks mean (SOAR, 666, ??) - what these are and how to use them would be useful
  • going from wireframe to clickdummy would be great

Likelihood to Recommend

easy to use, free visualisation board
VU
Verified User
General Manager in Corporate (Renewables & Environment company, 1-10 employees)
Vetted Review
Miro
1 year of experience

Miro; a tool which leaves no employee out!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

I use Miro primarily to for project coordination, project management, personal creativity, facilitation of workshops, design of workshops and cross-directorate collaboration.

Primarily I use Miro for facilitation of online workshops and this helps us to address our problem of having many employees work remotely, work on-site, work in office and we have others who work across the country at our southern branch in the UK. Miro helps immensely to bridge the gap of distance between employees, so that workshops are easier to run where we can work on company challenges on the online collaborative whiteboard.

Pros

  • Collaboration (sticky dot voting / comments / sticky notes / voting sessions / feedback)
  • Easy to use design capabilities (structuring workshops and exercises)
  • Wide range of modularity (can embed other app's API in the board, can easily inject templates from the miroverse)
  • Very clear and easy to grasp UI

Cons

  • Notifications (if someone has added something to the board that needs your attention)
  • Introduction / Splash Page for those who have never used miro before or don't have an account; they can sign in (not make an account) with their name so facilitators know who have used the board or posted a sticky and they can accept rules of a board before using it
  • More facilitation capabilities (there is already a lot but more could never hurt!)

Likelihood to Recommend

Miro is well-suited for facilitating workshops and facilitating discussions where a simple meeting would not suffice.

It is also great for getting down information that would not be so simple to digest and breaking it down for easier explanation - either through frames or stickies or diagrams with arrows; flowcharting.

I have used it recently as a splash page for some initiatives in the organisation (like biographies on guest speakers for events) but the engagement is fairly bad. Anything that includes engaging people who are not used to Miro is not good but maybe that is our company's culture.
JH
Jack Hutchinson
Innovation Facilitator in Research & Development at Northumbria Water Group (Utilities, 1001-5000 employees)
Vetted Review
Miro
1 year of experience
View profile

Map your processes with Miro !

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

I use Miro almost every day to map the process in my organization. We needed a clear view of how our renewable energy projects are developed and Miro helped us to have this clear vision. Another business case is brainstorming activities. We also use it in an informal way when colleagues are having babies or when employees are leaving the company. Since we have colleagues spread around the globe, we use Miro to create an online Memory board with pictures and notes.

Pros

  • Asynchronous collaboration
  • Visualize complex processes on one page
  • enable people to vote

Cons

  • have the possibility to have a list of favorite templates from the template Miroverse. When I go through the templates, sometimes I find one that I like but for another purpose and I don't know how to save it for later.

Likelihood to Recommend

Miro is great to map processes or for brainstorming.
I won't use it to take notes though.
VU
Verified User
Team Lead in Corporate (Renewables & Environment company, 501-1000 employees)
Vetted Review
Miro
3 years of experience

Great tool to organize & collab!

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Building out new processes and systems on how to handle our current process and new jobs coming through. We built out a whole new customer journey map for each department and the flowchart really helped us organize and implement the steps. Everyone can contribute and brainstorm their ideas without having to meet every single time we have a new idea. I love the comment features, so we can go back and forth on whether the implementation should stick or not.

Pros

  • Flow Map.
  • Color Coding.
  • Collaboration with others.
  • Organizing ideas.
  • Implementing systems & processes.

Cons

  • Brief tutorials on how to begin using Miro.

Likelihood to Recommend

It's definitely great for organizing thoughts, especially processes, and even seating charts. I love that we can all brainstorm on it and input our ideas and opinions. I really haven't run into any less appropriate scenarios for using Miro other than putting together a contact list like on a spreadsheet.
VU
Verified User
Team Lead in Sales (Renewables & Environment company, 51-200 employees)
Vetted Review
Miro
1 year of experience

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