Miro has been critical part of getting stakeholders in our organisation to work agile. The concept of collaborating real-time on the same content, flexibility to add introduction slides and access from the link with edit rights were particularly useful features that changed the way we work: - easier to ask for feedback and reach agreements, link to site rather than documents to review
Pros
having a link that can be available to our organisation for all stakeholdrs to editable version of the document
live collaboration on the same content/ documents
ability to insert diagrams right into the board
Cons
logging in - even when given rights you get redirected to teh list of boards rather than to the board which you were given link to
draw.io - version control - seems like when you enter a diagram from Miro, Miro doesn't alwasy save the changes and draw.io doesn't keep a copy - so work lost
diagrams in miro - missing classic horizontal chevrons for process steps
Likelihood to Recommend
- Workshops with many people, where you want to gather feedback on the topic - even though some process diagrammign hiccups - still process mapping through draw.io or through miro itself is good (easy to review) -
We use it for journey mapping, planning/retros, and PI planning. We can efficiently use one board to come together and make actionable decisions.
Pros
Visual mapping.
Voting with timers.
Collaboration.
Cons
Integrating with tools such as Aha.
Better rules for Azure Devops integrations.
Likelihood to Recommend
It is really great for big organisations! It is my go-to tool for any sort of meeting planning/prep. I think it is extremely useful for product managers when communicating with different stakeholders. I also really like how the AI function can summarise meeting notes and make action points, as this is normally very time-consuming.
I've used Miro as a way to collaborate and brainstorm with my remote team. We've done live workshops to map out our Customer Journey and define the Ideal Customer Profile. I've built a sales to service model that is used as reference for teams across the entire company.
Pros
Live collaboration
Templates of all types
Visual layouts
Cons
It would be nice to have a miro board with multiple tabs to better organize ideas, rather than keep adding to the same board.
Likelihood to Recommend
Extremely well suited for remote team workshops and collaborative projects, as well as for documenting processes.
VU
Verified User
Executive in Sales (Oil & Energy company, 11-50 employees)
I use Miro within my organisation to create clear visualisations for work, cost and organisational breakdown structures. It is also used to create flowcharts for different processes within the company or used to provide process consulting help to clients. In both instances, Miro visualisations are then used in reporting back to various stakeholders
Pros
Ease of Use- The interface and features are very simple to use and editing an already created visualisation is efficient
Shared Space- A piece of work is able to be shared amongst certain members of the team who need to work on it. can also be worked on simultaneously. The Miro board does not appear on everyone's home board making each individuals work space less cluttered
Clear Visuals for reporting- Very friendly on the eye and appealing to stakeholders who have requested Visualisation or process flows
Cons
There could be more options in terms of templates- flowcharts for examples
Different options for background/colour theme (professional/creative)
Likelihood to Recommend
Within workshops we run with clients Miro is great to use as the workshop is running. It can provide outputs straight away and clients are able to understand the purpose of the process very quickly. It also allows for quick editing and helps to visual the thoughts of the client
I am very satisfied with the help it offers me when creating process models and how team members can review and assist in the creation. I like that I can create visual aids for training on various topics and present them directly from the platform without needing to transfer the information to another application.
Pros
Flowcharts
Ease and freedom of adjustments to the figures.
Multiple users at the same time.
Cons
Import files from other diagram programs.
Allow importing basic shapes for editing.
Free basic icons.
Likelihood to Recommend
In the creation of process maps among different people remotely and in person, Because everyone can contribute ideas at the same time and define the processes with visual aids. However, it is somewhat complicated to extract the information from the platform to other applications like Word, PDF or Power Point.
As an IT manger involved in digital transformation of business processes .The most important step is to map the As-Is business process, and this is where Miro's large interactive canvas is used extensively in our organization for visually representing the complex business process using the wide variety of predefined templates that can be chosen depending on the business problem. By mapping the entire process on Miro it is able to understand the no of steps/departments/handoffs /employees are involved in the process which is very crucial for developing a new IT solution
Pros
Access control is well implemented. Miro allows to make the board private with password input for access ensuring high levels of privacy
Cons
The only issue I have faced is occasional lag while navigating across the board if there are more than 2 active users on the board.This something that should be fixed
Likelihood to Recommend
Miro is well suited for process mapping and especially if the process is very big and complex miro has a wide variety of templates that can be used
We use Miro for all kinds of virtual workshops, collaborative brainstorming, prioritization, mind-mapping, wireframing, flow mapping, and info gathering. We use it internally for planning and externally with clients.
Pros
Importing images
Converting image to text with import
Organizing stickies
Cons
Ability to turn off the auto-connect - often connectors get created when just trying to work with stickies.
Likelihood to Recommend
I love the ease of inviting others to collaborate with us. Temporary clients who we are doing workshops for, and the speed at which they can pick up and use the tools actively.
VU
Verified User
Consultant in Professional Services (Mining & Metals company, 1-10 employees)
We use Miro regularly to run product inceptions, bi-weekly retros, plan our demos (and capture feedback from users) and capture useful information from users. We will also use it to mind map ideas either individually or as a team. My favourite use case has been our "Learning Days" board I created that works across multiple product teams so that everyone can see what people are learning and have learnt to aid collaboration.
Pros
Mind mapping ideas and user workflows
inter and cross team collaboration
a place to quick capture ideas in a central place
Cons
The user management , in particular who has access to which board is not easy to see
Templates aren't very easy to edit. Say I want to use some elements or customise a template. You can't always do that
Easier way to quickly add a thumbs up or "+1" or other type of emoji. This would be useful during retros for example
Likelihood to Recommend
Remote collaboration, it is so good for this. Makes it easy to share ideas and work together to find solutions. It makes running our retros and inception easy and fun.
As a part of a number of distributed product and strategy teams across the United States, Miro is the foundation for all the work we do. From capturing information in user interviews, running workshops with stakeholders, lo- and mid-fi creation with designers, and preparing presentations, it really serves almost all of our needs.
Without the ability to come together in a room (and sometimes even instead of that!) Miro has been such an amazing way for people to work both asynchronously as well as together live. In addition, the ability for individuals to create and share their own workspaces is huge. So much personal meaning-making and "playing around" can occur because of the seemingly unlimited number of boards that can be created and the expanse of each space.
Pros
Creating design artifacts
Accessible tool for workshop activities
Continuously evolving features and improvements
Platform that can be "businessy" or "casual" at the same time
Improving integrations with other tools (Jira, Teams)
Cons
Tables acting more like Excel documents
Better templates and foundations to build Powerpoint-like presentations
Speed when boards get really big
Easier ways to submit overall feedback, not just features specific feedback
Likelihood to Recommend
Anytime you need collaboration or creative space Miro is the go-to. We've used it for activities within interviews for new hires; to create and iterate journey maps; to capture, synthesize and present research; and everything in between. It's super easy to just spin up a board and get started, and there are lots of useful (and fun!) things to play with: wireframing objects, templates, colors, stickers, etc.
VU
Verified User
Strategist (Oil & Energy company, 10,001+ employees)
