Based on 78 verified reviews published in the last 18 months
TrustRadius Community Insights are summaries of user sentiment data from TrustRadius reviews and, when relevant, HG Insights data.
Overview
Synthesised from 78 reviews | Last Published June 26, 2026
Miro serves manufacturing organizations as a critical collaborative workspace, enabling distributed design, engineering, and production teams to synchronize efforts for product development and process optimization. In TrustRadius reviews, its real-time collaboration capabilities are highly valued, with 37% of reviewers highlighting its ability to facilitate simultaneous work and cross-functional communication across global operations. The platform's intuitive user interface and diverse templates further aid rapid ideation and structured planning, reducing the learning curve for efficient resource allocation.
Manufacturing teams also leverage Miro to consolidate various visual communication and process design tools, reducing reliance on specialized applications. While no significant drawbacks were explicitly reported by reviewers, the evaluation of alternatives like Mural suggests that specific integration needs with existing enterprise systems and tailored feature sets for complex project management remain key considerations. Overall, reviewers express positive sentiment regarding its impact on productivity and project acceleration.
Pros
Enhanced real-time collaboration for geographically dispersed manufacturing teams.
Streamlined communication and accelerated decision-making in product development cycles.
Diverse templates for rapid initiation of structured planning and process mapping.
Consolidation of visual communication tools, reducing reliance on multiple specialized applications.
Intuitive user interface enabling quick adoption and focus on problem-solving.
Cons
No significant weaknesses were explicitly reported by manufacturing reviewers.
We use Miro on a daily basis within our organization for daily visual management, project tracking, ideation, and as the main canvas for our workshops and product development programs. In-short, Miro is very important and impactful tool that helps our organization run in a remote environment. One of the main benefits of the Miro platform is the ability to seamlessly connect remote teams onto a working board where people can work together synchronously and asynchronously on projects and programs. I find it immensely helpful as the main storage area for all of our project elements, where team members can quickly hop onto the Miro Board to see all of the latest project updates and find all of the project attachments.
Pros
Miro does a good job of allowing users to work together at the same time seamlessly. Everyone can work simultaneously and make changes or additions to the board
Miro does a good job with implementing stickies. I really enjoy that Miro allows the team to create a lot of stickies very easily and then clusters/groups by ideas. Being able to add tags and see authors is also immensely helpful.
Miro does a good job of giving users freedom to create new canvases and leverage other Miro templates for their unique needs.
Cons
Miro can sometimes be annoying when different frames are accidently dragged by users and entire canvases can accidently be altered when not locked
Uploading Excel sheets is difficult, hard to implement
Sometimes the Miro board is really laggy when launched and I have to close all of my Miro tabs and re-open to properly load a board.
Likelihood to Recommend
Miro is an excellent tool for remote group work. I cannot think of a better alternative. In the past I would work async on Google Docs. I think Miro blows that away as it creates an entire canvas / sandbox area for your team to add ideas, post questions, implement daily visual management, etc. Miro is a great tool to leverage for project teams to track deliverables and project schedules. Miro is not the best at sharing data that is located on Excel.
VU
Verified User
Program Manager in Product Management (1001-5000 employees)
To create a flowchart of different test cases of experiments. The business problem is related to improving data integrity and providing a centralized location to record pertinent information, along with other necessary tools. The scope of the use case is to facilitate brainstorming activities, enabling multiple people across the organization to view and make changes to information in real-time.
Pros
Drawing features.
Post it notes.
Sync
Collaboration
Cons
There is some difficulty when there are multiple boards in one page.
It is difficult to tell who made the changes so helpful if it tracks that information.
I have struggled with the copy and paste feature in the past, where the placement is not always precise for me.
Likelihood to Recommend
I think Miro is best suited for situations where there is a poll, an icebreaker, or some form of collaboration. We have been using that for Digital projects to document the process flow as well as the requirements and scope. The flowchart and design feature makes it very easy to visualize the entire workflow. I do not think that Miro is suitable for any analysis or calculation-based work, where other programs and software would be more effective.
VU
Verified User
Engineer in Research & Development (10,001+ employees)
We use Miro in several areas: - As a brainstorming, planning, and diagramming board during Kaizens, whether you're in the same room or distributed across the globe. - For showing daily management. - For streamlining progress processes. Once you have worked with Miro a few times, it becomes easier and easier to work in a streamlined way with Miro.
Pros
Brainstorming board.
Diagramming board.
Daily management board.
Planning board.
Cons
The ability to put data directly from power-BI into Miro and keep it up to date.
The ability to put data directly from excel into Miro and keep it up to date.
Likelihood to Recommend
Brainstorming, planning, and diagramming boards during Kaizens, whether you're in the same room or distributed across the globe. Showing daily management. For streamlining progress processes. Not able to put data directly from Power BI into Miro and keep it up to date. Not able to put data directly from Excel into Miro and keep it up to date.
VU
Verified User
Manager in Quality Assurance (5001-10,000 employees)
Miro is being adopted rapidly across my org for business analysis artefacts and user research. I've been a miro user for 2.5 years and regularly use it to create static wireframes, plan system demos, run agile ceremonies, brainstorming sessions, and create interactive training material for new feature launches. The biggest benefit is making things more visual. I'm able to create quick diagrams to explain ideas while on teams call, which helps me get faster feedback and reduce bottlenecks. I am now creating templates for internal users and the miroverse to contribute to the community
Pros
Visualise everything! Collaborative brainstorming and ideation has never been easier
Great templates and easy to use elements. I don't need to add ten different animations per slide to emphasize my point
Great to have integrations with other diagramming and project management tools such as DevOps and Jira
Great elements to run collaborative meetings
Cons
Integration with Figma, if possible
Layers feature on boards breaks sometimes. It will merge elements from different layers, which have to be fixed manually.
guides or best practices on what zoom level works well.
More training material! Miro innovates really fast and it's tough to adopt features without knowing how to
MiroAI still in its infancy
Likelihood to Recommend
Miro is great for brainstorming, ideations and working collaboratively. It's also become my platform of choice for rapid slide decks and running ceremonies. Diagramming is easy and intuitive but lacks elements and cannot be exported in formats compatible with other industry standard software used in System design and architecture. It has a very basic feature set for wireframing and therefore not appropriate
VU
Verified User
Strategist in Product Management (1001-5000 employees)
Miro is used by most of the product organization to help with discovery work. I tend to use miro as a way to organize my thoughts around different processes, opportunities, etc. This helps me share my ideas and feels like permanent or formal than when I share my thoughts via powerpoint.
Pros
collaboration
flexibility
visuals
Cons
Text boxes sometimes are sized in strange ways
Sometimes when I'm in a board with a lot of people, things are not locked in place so someone will move stuff around that should stay put. I don't know if there is a way to remind people to lock items?
I really enjoy the integration with teams, but if I'm not signed in on the browser then my name doesn't show up on my mouse.
Likelihood to Recommend
I work fulltime remote with mostly other hybrid individuals. Miro allows me to collaborate visually. If I was in the office I could use paper or a white board. This makes me feel like I am able to contribute better in brainstorming conversations. I think it can be helpful in person because your work cannot be lost or misplaced.
I use Miro to document the Architecture diagram. Earlier I used Visio and Lucid. Sometimes we use template for our retrospective meeting. Business problem : Document the architecture diagram of the business processes.
Pros
Flow chart
Architecture diagram
Retrospective meeting template
Online workshop to collect ideas
Cons
folder structure like lucid
sharing mechanism is bit confusing - when to use space vs teams
loading time when we have too many diagrams
Likelihood to Recommend
Perfect to document architecture diagram - quick and easy to show relationships. Whether its system level architecture or data model architecture.
We use Miro in brainstorming sessions and visualization for various improvement projects.
Problem solving through a template can be easily started. Miro offers the possibility to further supplement the template creatively according to the needs of the project.
Pros
CI Project
RC Analyse
Bleuprint of dashboards
VSM Mapping
Cons
Variables (Current date text, frame number, title, ...) !!!
Connection with microsoft planner
Likelihood to Recommend
Well: - Working online / offline with team on projects - Mapping of situations
VU
Verified User
Project Manager in Information Technology (1001-5000 employees)
In the global company I belong to, collaborators are based in multiple global locations and time zones. Miro is a definitive collaboration platform for innovative discussions and idea visualization by virtual team making a value and constructive collaboration. Compared to similar collaboration tools like Zoom whiteboard, Miro has strong advantages with well-designed functionalities and content templates.
Pros
Virtual team collaboration
Idea visualization
Well-designed content templates
Cons
AI assist for starting a drawing
AI assist for clean-up contents
AI asssit as vistual facilitator for organized colloboaration in general
Likelihood to Recommend
Miro makes bots transforming to lines as visible business coutome. With offline, collaborators can check contents on Miro board for self preparation of next virtual session.
VU
Verified User
Employee in Information Technology (10,001+ employees)
We use Miro as a core platform for creating, collecting, clustering and analysing ideas and information - when collaboration is key and/or a visual space helps. With a large number of distributed teams and team members, the asynchronous ability is also a key feature. We use it to collect a large variety of insights in different formats, that we easily scale and iterate. Practically no one in my team uses whiteboards and post-its any more, relying on digital repositories and being able to use the material instantly.
Pros
Workshops sessions, including presentation, creative sessions, clustering, analysis and voting
Being a repository for different sources, like PDFs, images and webpages
Allowing for asynchronous collaboration
Get an overview on large work material
Cons
Ai does not work for our needs, only for super easy summaries and translations. Sorting and sensemaking does not give us anything we can use in e.g. research.
Better export abilities, e.g. slides to PPT and batch export of multiple Docs
Keeping track of a constantly growing number of boards and content is hard. It's probably also a hard problem to solve, therefore an interesting one...
Many of our boards grow so large that performance drops sharply. A way to declutter or temporarily make some content consuming less processor and memory would be interesting.
Likelihood to Recommend
Miro is the goto app for any kind of visual data collection and creative collaboration, working exceptionally well for distributed teams. From note-taking to sense making and ideations. While the foundation of stickies and connectors works exceptionally well, Docs is a promising start for simple texts, but could benefit from some enhancements to be really useful. The AI features has not yet been of much use to us, besides simple summaries and translations.
VU
Verified User
Strategist in Information Technology (1001-5000 employees)
