Miro Other Services (except Public Administration) Industry Insights

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8,629 Reviews and Ratings

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Insights from Miro Reviewers

Based on 17 verified reviews published in the last 18 months

Miro’s online whiteboard helps unite teams with remote workers or multiple locations. How has Miro impacted your organization’s ability to collaborate on new projects?

10 answered

For organizations within the Other Services (except Public Administration) sector, Miro significantly enhances project collaboration, particularly for teams that are geographically dispersed or operate across multiple locations. The platform is highly valued for its ability to bridge distances, fostering a sense of connection and enabling real-time interaction on new projects. Six reviewers highlighted Miro's direct impact on remote collaboration, emphasizing its utility for visual note-taking and the development of complex ideas. This capability is crucial for service providers who must clearly articulate intricate concepts to clients or internal stakeholders without being co-located. The tool's capacity to facilitate diverse communication modes and visualize complex service concepts further empowers these teams, ensuring alignment and shared understanding, thereby streamlining project development and maintaining cohesive team dynamics regardless of physical presence.

Remote Collaboration

6 mentions
we benefit a lot from the collaboration opportunities Miro offers us.
Product & Business Development Manager, marktguru (51-200 employees)View Full review
It helps us feel more connected to each other. It is a professional interface to connect and I love the guest feature - worth the upgrade!
Business and Marketing Coach, Author Achievement (1-10 employees)View Full review
We have several locations and the ability to collaborate in real-time is invaluable.
Director of Operations, CRCI (51-200 employees)View Full review

Remote Collaboration Enhancement

2 mentions
Miro is key toll used across our Customer Experience and Digital Marketing teams. It enables teams to visualise complex concepts and align thinking.
Customer Experience Manager, Camp Quality (51-200 employees)View Full review
Miro has allowed us to leverage multiple modes of note taking and communication with our remote team members when it is critical to not just see one another on a camera, virtually.
CX Senior Director, The Contingent (51-200 employees)View Full review

What positive or negative impact (i.e. Return on Investment or ROI) has Miro had on your overall business objectives?

9 answered

For firms within the Other Services sector, particularly those engaged in project-based work or requiring significant client and cross-functional team interaction, Miro emerges as a valuable tool for driving operational efficiency and strategic alignment. A notable benefit cited by three reviewers is the platform's ability to foster enhanced collaboration, which is critical for managing diverse project teams and client expectations. This directly translates into improved clarity and engagement across remote and cross-functional groups, a common challenge in service delivery. Furthermore, two reviewers highlighted Miro's role in improving overall team productivity, enabling faster project turnaround and more efficient workflows. The ability to quickly move from concept to testing, as noted by one reviewer, underscores Miro's capacity to accelerate service development and client solutions, thereby positively impacting business objectives. This focus on streamlined collaboration and heightened productivity suggests a clear return on investment through optimized project delivery and stronger team cohesion.

Enhanced Collaboration

3 mentions

For Other Services firms, successful project execution often hinges on seamless collaboration across varied internal an…

For Other Services firms, successful project execution often hinges on seamless collaboration across varied internal and external stakeholders. Miro provides a critical platform for achieving this, fostering clearer communication and greater engagement in co-creation and planning activities, which directly benefits complex service delivery models.

Critical to remote team collaboration.
Director of Supporter Relationship Management, Compassion International (10,001+ employees)View Full review
improved clarity with cross-functional and remote teams
CX Senior Director, The Contingent (51-200 employees)View Full review
Engagement from members in co-creation and planning
Hubs Coordination / Lead, Leading Change Network (1-10 employees)View Full review

Improved Productivity

2 mentions

Productivity gains are paramount for Other Services firms seeking to optimize resource allocation and project profitabi…

Productivity gains are paramount for Other Services firms seeking to optimize resource allocation and project profitability. Reviewers indicate that Miro enhances team efficiency, directly contributing to reduced project timelines and overall operational streamlining, which is crucial for competitive service delivery.

It enhance the team productivity and reduce project time.
UX and Content Designer, Career Pathway Institute (51-200 employees)View Full review
this helps our efficiency
Director of Operations, CRCI (51-200 employees)View Full review

Improved Collaboration

2 mentions

In the Other Services industry, effective collaboration directly impacts project timelines and client satisfaction. Mir…

In the Other Services industry, effective collaboration directly impacts project timelines and client satisfaction. Miro enables teams to achieve clear alignment sessions, significantly reducing the time from initial opportunity identification to testing hypotheses with clients, a vital acceleration for agile service development.

Miro helped us have clear alignment sessions which converted into testing ideas with customers in a matter of 2-4 days (from opportunity to testing hypothesis with customers).
Senior Software Engineer, tado GmbH (51-200 employees)View Full review
Better remote team collaboration.
Email Marketing Manager, GlobalGiving (51-200 employees)View Full review

Besides Miro, what other software do you regularly use? How likely would you be to recommend it to a friend or colleague?

3 answered

Reviewers in the Other Services (except Public Administration) sector frequently highlight their reliance on a mix of communication and collaboration platforms to manage diverse operational needs and client interactions. These organizations often integrate tools like Microsoft Teams and Slack into their workflows, with 2 of 14 reviewers citing each of these platforms. This indicates a strong need for seamless communication within project management and client service environments, reflecting the varied and often bespoke service offerings typical of the industry. The adoption of these platforms suggests a focus on maintaining efficient internal communication and coordination, which is critical for timely service delivery and client satisfaction. This sector consistently seeks robust communication tools that can support project tracking and team coordination, indicating that these services often operate with interconnected tools to manage their day-to-day operations and adapt to dynamic client demands.

Microsoft Teams

2 mentions

For organizations within the Other Services sector, Microsoft Teams appears as a component of a broader operational tec…

For organizations within the Other Services sector, Microsoft Teams appears as a component of a broader operational technology stack. Its mention alongside project management tools like Jira Software and monday.com suggests its use primarily for internal communication and collaboration, integrating with workflows that manage service delivery. This indicates a need for platforms that can support structured project discussions and team coordination to ensure efficient service provision.

monday.com, Microsoft Teams
Chief of Staff, The Navigators (1001-5000 employees)View Full review
Jira Software, Atlassian Confluence, Microsoft Teams, Slack
Full stack web engineer, Flight Centre (10,001+ employees)View Full review

Slack

2 mentions

Slack is also identified as a key communication tool within the Other Services industry, often used in conjunction with…

Slack is also identified as a key communication tool within the Other Services industry, often used in conjunction with other productivity and file-sharing applications such as Trello and Dropbox. Its presence in these technology stacks underscores the sector's emphasis on agile internal communication and the quick sharing of information, which is vital for responsive client service and project execution. The mention alongside various project management and content collaboration tools highlights its role in facilitating the dynamic, often project-based nature of many service businesses.

Jira Software, Atlassian Confluence, Microsoft Teams, Slack
Full stack web engineer, Flight Centre (10,001+ employees)View Full review
Slack, Trello, Dropbox
Amber, Georgia Center for Opportunity (11-50 employees)View Full review

Please provide some detailed examples of things that Miro does particularly well.

13 answered

For organizations within the Other Services sector, Miro stands out as a highly effective platform for fostering dynamic collaboration and structuring project workflows. Reviewers in this industry frequently highlight the product's ability to support diverse operational needs, from initial ideation to structured planning. A key strength is the extensive library of templates, cited by 5 of 17 reviewers, which aids in standardizing processes and accelerating project kick-offs, a crucial advantage for service-oriented businesses managing varied client engagements. Furthermore, the platform's real-time collaboration features, noted by 4 of 17 reviewers, enable distributed teams to work synchronously, facilitating agile responses and efficient decision-making in a sector often characterized by project-based work and client interaction. The robust tools for brainstorming and ideation are also highly valued, providing a virtual space for creative problem-solving and strategic planning that directly supports service development and delivery.

Templates

5 mentions

The availability of diverse and customizable templates is a significant advantage for Other Services organizations, ena…

The availability of diverse and customizable templates is a significant advantage for Other Services organizations, enabling them to quickly initiate projects, standardize client-facing deliverables, and map internal processes without starting from scratch. This feature is particularly valuable for teams needing to rapidly adapt to new client requirements or streamline recurring service delivery workflows, as noted by 5 of 17 reviewers. The templates offer both foundational structures and comprehensive tools, supporting a wide range of analytical and planning needs.

Great database of easy to use templates
Head of Innovation, Guidion (201-500 employees)View Full review
The templates are also super helpful. Both creating yours, so you can keep reusing them or finding inspiration.
Senior Software Engineer, tado GmbH (51-200 employees)View Full review
Offers both simple (make rectangle) and comprehensive tools (insert this template)
Director of Experience Strategy, InterVarsity Christian Fellowship (1001-5000 employees)View Full review

Real-time Collaboration

4 mentions

Real-time collaboration capabilities are particularly beneficial for Other Services firms, allowing distributed teams t…

Real-time collaboration capabilities are particularly beneficial for Other Services firms, allowing distributed teams to work synchronously on project plans, brainstorm solutions, and iterate on client proposals, fostering immediate feedback and faster decision-making. This functionality is essential for maintaining project velocity and ensuring alignment across team members, especially in client-facing roles where rapid adjustments are often required. The ease of collaboration and interactive tools were specifically highlighted by 4 of 17 reviewers.

Ease of Collaboration
Director of Operations, CRCI (51-200 employees)View Full review
Realtime collaboration
Product & Business Development Manager, marktguru (51-200 employees)View Full review
Sync Collaboration in a board.
Senior Software Engineer, tado GmbH (51-200 employees)View Full review

Brainstorming

2 mentions

The platform's robust brainstorming tools, especially virtual sticky notes and idea clustering, are highly valued by Ot…

The platform's robust brainstorming tools, especially virtual sticky notes and idea clustering, are highly valued by Other Services teams for fostering creativity and organizing unstructured thoughts during service design or strategic planning sessions. This functionality provides a flexible environment for initial concept development and problem definition, which is crucial before formalizing project plans or client solutions. It allows for quick capture and organization of ideas, streamlining the early stages of any project.

Virtual whiteboard - specifically for sticky notes and clustering ideas
Design Researcher, American Marketing Association (51-200 employees)View Full review
Sticky notes for quick fire thoughts
Project Manager, Wet of England Rural Network (11-50 employees)View Full review

Collaboration Features

2 mentions

Beyond mere real-time presence, Miro's comprehensive collaboration features, such as multiplayer ideation and note-taki…

Beyond mere real-time presence, Miro's comprehensive collaboration features, such as multiplayer ideation and note-taking, directly support the dynamic, project-based work prevalent in the Other Services sector. These tools facilitate efficient group problem-solving and idea generation, which are critical for developing innovative service offerings or addressing complex client challenges. This direct support for team collaboration enhances productivity and creativity within project teams.

Team collaboration.
Email Marketing Manager, GlobalGiving (51-200 employees)View Full review
Multiplayer ideation and note-taking
Director of Supporter Relationship Management, Compassion International (10,001+ employees)View Full review

Miro — Quoted for Other Services (except Public Administration)

Miro — Quoted for Other Services (except Public Administration)

No quotes available.