Miro the Hero
May 06, 2025

Miro the Hero

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

I use it in a lot of ways - primarily 3:
1) Hybrid Bible Study
2) Working meetings / workshops where we work through interactive exercises to do group work together. Sometimes the entire session is in Miro, othertimes I set up the board to have pre-work people come in advane and do, we do some work time together, and I synthesize with both parts afterwards.
3) Synthesizing/visual diagramming of concepts, work through plans, service blueprints, process, etc.

Pros

  • The blank canvas where I can build what I need
  • Offers both simple (make rectangle) and comprehensive tools (insert this template)
  • Allows me to view things in a canvas form where I can make connections and think non-linearly
  • Occasionally we use it as a project hub when we can land other tools.

Cons

  • If someone has shared a board with me, but I'm not on their team, I have to keep the tab up forever or go find the link again. I'd love to be able to get to those easily without it having to be a tab I keep up.
  • I'd like the AI/synthesis to be in a sidebar chat where I can refine before adding it to the board.
  • What to do when a board gets too big...but the project isn't over...
  • If someone hasn't been following the build of a Miro board over time and how content has progressed, introducing someone mid-stream on a project is usually overwhelming.
  • I think it helps with information assymmetry.
  • I have no numbers on time efficiency/project delivery
Honestly, if you've got the navigation settings correct and cursors turned off, Id' say it's only 5-10% of people I work with that struggle to use the basic tools.

It has less to do with Miro and more to do with their work set-up: they have a small screen, or only have their laptop and can't see the call + Miro, etc.
Visual diagramming 100% - to be able to represent concepts this way in a flexible format that we can easily change has been game changing. We use it for training, for onboarding, for process development, service blueprinting, ice breakers, so many things!
Unfortunately we're not able to get all the way to Miro being the only tool - we continue to use Wrike for project management, Teams/Email for communications, Sharepoint for file storage, etc. But, for the most part we can manage this set of tools.
I haven't tried Mural in a very long time - probably more than half a decade. But when we first started using Miro (Back when it was still Realtime Board!), at that point Mural was more expensive and didn't feel as usable or had all the tooling that Miro did.

I can't select it, but there have been some teams that have dropped their Miro licenses for Microsoft Whiteboard because they only use the tool occasionally and don't want to pay for ongoing use. MS Whiteboard still sucks, but as a non-profit we just have to be careful where we put money.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

It's less about the scenarios and more to do with tech saviness and preferred way of thinking.

For our tech savvy people who can visually think and work, Miro is a vast improvement to their lives over working in Microsoft Word (yuck building processes there!)

But for the non-tech savvy who are primarily word based, they tend to stick to Google/Microsoft documents.

Comments

More Reviews of Miro

  1. Home
  2. Visual Collaboration Software
  3. Miro Reviews
  4. User Review of Miro