LogicMonitor

Score8.5 out of 10

323 Reviews and Ratings

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LogicMonitor

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What is LogicMonitor?

LogicMonitor’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. It provides IT and business teams operational visibility and predictability across their technologies and applications.

Categories & Use Cases

Media

Screenshot of AIOps features for enterprises using technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.

Screenshot of LM Envision's comprehensive monitoring and observability capabilities across the IT infrastructure, that help to identify alerts for the most important systems while ensuring the user experience is uninterrupted across the globe.

Screenshot of Monitoring that ensures servers and the applications running on top of them are highly available. Helps resolve issues and optimize resource consumption for the server infrastructure.

Screenshot of LogicMonitor remote workforce monitoring, which ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.

Screenshot of Unified cloud monitoring across a hybrid multi-cloud ecosystem.

Screenshot of LM Logs delivering log analysis at enterprise scale.

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Screenshot of AIOps features for enterprises using technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.

#1 most frequent

Professional, Scientific, and Technical Services

20.8%

211 installations of 1,015

#2 most frequent

Information

16.7%

170 installations of 1,015

#3 most frequent

Finance and Insurance

16.2%

164 installations of 1,015

Evgenii Bukhgammer

Senior Software Developer in Information Technology at LogiNext (201-500 employees employees)

Use Cases and Deployment Scope

It has been a while since we started using LogicMonitor. We used to ensure that all of our company's systems operated safely. LogicMonitor is always there to keep our systems running smoothly. It alerts us at the correct moment if anything goes wrong with our systems. It also informs us if any of our systems require any upgrades. Even our non-tech team members can easily understand if the dashboard is showing system health and performance.

Pros

Smart alerts.
Easy-to-read dashboards.
It always finds the real problem fast.
Connects with our other tools easily.
It automatically finds new servers or systems we add.

Cons

Limited Alert Options.
Basic charts should be advanced.
Bettercloud support is required.

Return on Investment

Faster fixes.
Fewer annoying alerts.
Saves troubleshooting time.
Clear information for everyone.

Other Software Used

Asana, Atlassian Jira, Workday Human Capital Management, Miro

Gaurav Khandelwal

DevOps Lead in Information Technology at think exam by Ginger (201-500 employees employees)

Use Cases and Deployment Scope

We utilize LogicMonitor to gain unified visibility across our hybrid infrastructure, encompassing both cloud services and on-premises systems. It helps us catch issues early, especially during our busy times, like examination time. We have connected it with our alert system to fix the issues quickly. It helps us plan ahead for our online examinations, which are conducted for many of our clients.

Pros

It shows us system issues right away so we can fix them fast.
It finds new devices on its own, so we do not miss anything.
It alerts us only when something really unusual happens.
Its dashboards make it easy for everyone to see system health.
It helps us see trends so we are ready for busy times.

Cons

Alert tuning can be complex.
Some integrations need more customization or easier setup.
Report customization could be simpler.

Return on Investment

Our systems crash less because we catch issues early.
It helps us stay reliable, which builds trust with users.
It has made our work faster, easier, and more effective.
It helps us keep things running smoothly for students and staff.
We fix problems faster now.

Alternatives Considered

New Relic

Other Software Used

HubSpot CRM, HG Insights Platform, Atera

Kirsten Cornell

Senior Communications Specialist in Social Media at Walter P Moore (1001-5000 employees employees)

Use Cases and Deployment Scope

LogicMonitor has been used by our company to gain a deeper comprehension of our business operations. In our organization, LogicMonitor primarily monitors about 5000 systems. The majority of our data is client and financial information, which must be protected. We use LoicMonitor to encrypt our data and maintain the security of our systems, as without it, our business would fail. We have a dedicated IT team that works on LogicMonitor to keep our systems safe.

Pros

Prebuilt Integrations.
Intelligent Alerting.
Custom Dashboards.
Performance Trend Analysis.
API Access.
Scalability

Cons

Reporting Limitations.
Dashboards on Mobile.
Collector Maintenance.

Return on Investment

MTTR was lowered by more than 30% thanks to quicker problem identification.
Improved uptime SLAs across critical services.
Auto-discovery enables faster onboarding of new infrastructure.
It saved more than ten hours a week by automating regular checks.

Alternatives Considered

Datadog, Zabbix, Nagios XI and PRTG Network Monitor

Other Software Used

Miro, Asana, TeamViewer, Microsoft Defender for Business, Google Meet, Microsoft Defender for Office 365, SAP Sales Cloud, SAP Service Cloud

Joel Meno

Project Engineer in Manufacturing at APEX Companies (51-200 employees employees)

Use Cases and Deployment Scope

My team and I use LogicMonitor to protect our data from internal system errors and to protect our systems from external attacks. About 200 laptops and systems are used by our organization, and they are all protected by it. Most of our data is extremely classified, so it must be kept safe because if it is leaked, our company will permanently fail. That is why we use LogicMonitor to keep our business safe and running.

Pros

It keeps our financial data and client details safe.
Our systems have less ratio for system crashing and all.
Our team gets to focus on our primary business operations.
It keeps our systems safe from outside attacks as well.

Cons

Cost can be high for smaller organizations.
Reporting tools could have been better.
It should have a simpler user interface.

Return on Investment

The security of systems is next generation.
Revenue is increased.
Keep us safe from attackers.

Alternatives Considered

Nagios Core

Other Software Used

Miro, TeamViewer, Asana

Alexander Bataliants

Technical Project Manager in Corporate at Serokell (51-200 employees employees)

Use Cases and Deployment Scope

I use LogicMonitor to monitor both our own devices and client environments. It’s the main tool for our Enterprise NOC to manage issues and create tickets from alerts and we’ve also tied it into other systems using its API to build out custom workflows.

Pros

the alerting automatically creates and routes tickets in our ITSM system, which saves us a ton of manual work
logicMonitor's extensibility lets me pull data from anything with an API and turn it into something useful
i like that I can build my own monitoring with custom datasources—it’s been a game changer for client-specific needs

Cons

i’ve had to spend a lot of time tuning thresholds
it avoids agent-based monitoring completely

Return on Investment

we've cut down on tool sprawl since LogicMonitor replaced several other monitoring products
it’s helped generate revenue too, by identifying upgrade or replacement opportunities through historical data
onboarding new team members has been easier since training on alerts and graphs is pretty straightforward

Other Software Used

Avero, Atera, Miro

LogicMonitor

What is LogicMonitor?

Categories & Use Cases

Media

Most Frequent Users

Professional, Scientific, and Technical Services

Information

Finance and Insurance

Reviews

Use Cases and Deployment Scope

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Cons

Return on Investment

Other Software Used

Use Cases and Deployment Scope

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Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

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Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

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Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

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Other Software Used

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