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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LogicMonitor

    Score8.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    LogicMonitor’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. It provides IT and business teams operational visibility and predictability across their technologies and applications.N/A

    PRTG

    Score8.9 out of 10
    N/APRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.

    $2,149

    per year

    Pricing
    LogicMonitorPRTG
    Editions & Modules
    Enterprise
    Contact sales team
    Website Monitoring
    Contact sales team
    PRTG 500
    $2,149
    per year
    Hosted 500
    $2,149
    per year
    PRTG 1,000
    $3,899
    per year
    Hosted 1000
    $3,899
    per year
    PRTG 2,500
    $8,099
    per year
    Hosted 2500
    $8,099
    per year
    PRTG 5,000
    $14,199
    per year
    Hosted 5000
    $14,199
    per year
    PRTG 10000
    $17,899
    per year
    PRTG Enterprise
    Custom Pricing
    subscription license
    Offerings
    Pricing Offerings
    LogicMonitorPRTG
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsOur platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.
    More Pricing Information
    Community Pulse
    LogicMonitorPRTG
    Considered Both Products
    LogicMonitor
    Chose LogicMonitor
    When looking for a monitoring tool, LogicMonitor was similar or better than all of them. We moved away from SolarWinds because of its inability to monitor other network environments and lack of a collector or probe type device that could collect remote data. PRTG was very …
    Incentivized
    Chose LogicMonitor
    LogicMonitor has a ton more ways to customize and monitor specific processes or items that other products simply cannot do. We started monitoring applications and actually logging into them to verify everything from start to finish is fully monitored and is working properly. I …
    Incentivized
    Chose LogicMonitor
    LogicMonitor really was beneficial due to its ease of use. PRTG is an excellent monitoring solution, but it does not integrate with Active Directory as well. WhatsUp Gold is also fairly easy to implement but was still internally hosted. Zabbix was still internally hosted at the …
    Incentivized
    Chose LogicMonitor
    We currently use both Passler PRTG and Logic Monitor, we were looking for something to replace PRTG with and thought that we found the correct tool in Auvik. We quickly realized that Auvik was very easy to stand up, but once up it would take an army of engineers to configure …
    Incentivized
    Chose LogicMonitor
    PRTG is an OK platform to use for monitoring, however LogicMonitor is a far better platform to cover all aspects.

    PRTG creates a lot of noise when it is not always necessary, as well as does not always update when you want it to right away when it polls to check if the check is …
    Incentivized
    Chose LogicMonitor
    Out of the box, both PRTG and WhatsUp Gold pale in comparison to what LogicMonitor can do with a simple deployment. Both PRTG and WhatsUp Gold require the loading of vendor SNMP MIBs, and can't talk via vendor APIs. Veeam ONE is a one-trick pony and only able to monitor your …
    Incentivized
    Chose LogicMonitor
    Although I do like the interface of PRTG a little better, LogicMonitor has many positives such as the pricing model, customizable dashboards, and cloud based.
    Incentivized
    Chose LogicMonitor
    Our business used the trial period they provided on one of our systems and conducted sessions with all of this software. Our team tested all of these software options before deciding on LogicMonitor, as our business is expanding daily and we needed a system that could …
    Incentivized
    Chose LogicMonitor
    LogicMonitor was the most versatile and easy to deploy solution. The data from LogicMonitor could be integrated with our other platforms, so it became the source of truth.
    Incentivized
    Chose LogicMonitor
    Domotz didnt cover all devices, for example MacOS devices. Which we dont have a lot of but are still critical to monitor on our network. Solarwinds Network Device monitoring was free and great, however the display was a bit much. Also had a lot of stuff we didnt really need to …
    Incentivized
    Chose LogicMonitor
    Logic Monitor is not a near to the Solarwinds,
    Incentivized
    Chose LogicMonitor
    This is not an exhaustive list of all products we have previously evaluated. All of these likely have specific use-cases where they would be appropriate choices. In our evaluations, we've felt that LogicMonitor best fit the requirements of our use-case/s than the competition.
    Incentivized
    Chose LogicMonitor
    We reviewed a couple of products before making the decision to go with LogicMonitor. ManageEngine had a solid product but lacked the cloud feature. Overall the cost was less, but it would be expensive to maintain server hardware. Support was lacking as you do not get great …
    Incentivized
    Chose LogicMonitor
    LogicMonitor beats all other products that we have tried. The dashboards, reports, and the amount of points that can be monitored is massively out of the way of the competition.
    Incentivized
    Chose LogicMonitor
    Spectrum was used as a standalone system. The server is located inhouse and stored and pollers set to all clients network in order to monitor, this proved to be costly and time consuming. LogicMonitor utilizing the cloud based services provides less hardware to use and less …
    Incentivized
    Chose LogicMonitor
    LogicMonitor is much easier to configure and use than the other solutions we looked at. Very easy to customize and fit our environment. The others felt more rigid. LogicMonitor also fully integrates into our ticketing system so that was a very big plus. It has the ability to …
    Incentivized
    Chose LogicMonitor
    The LM interface is much easier to use than the other products I demoed. The dashboards are more elegant, especially when being displayed in hallways where executives may walk by. The startup time was minimal to get fully implemented. Azure AD integration made SSO very simple …
    Incentivized
    Chose LogicMonitor
    Easier to use, better support.
    Incentivized
    Chose LogicMonitor
    LogicMonitor beats all of the competition as long as the environment can be monitored from the cloud. They do not currently have an option to monitor systems on an air-gap network, where other self-hosted tools could be used. LogicMonitor nearly eliminates the time spent …
    Incentivized
    Paessler
    Chose PRTG
    The native iOS apps and desktop apps for alerts and easy visibility set PRTG Network Monitor apart from others. Websites are available with the others and Checkmk has connections to telegram or splunk to get push notifications, but not as easy to see the whole organization at …
    Incentivized
    Chose PRTG
    PRTG is a light weight Network Fault and performance monitoring tool with low cost and lower server specification. Although it is light weight still it covers all required network fault and performance monitoring parameters out of the box and also allows you to customize …
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    83 Answers
    98%
    Would buy again
    39 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    76 Answers
    97%
    Delivers good value for the price
    38 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    83 Answers
    100%
    Happy with the feature set
    40 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    70 Answers
    93%
    Lived up to sales and marketing promises
    26 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    74 Answers
    100%
    Implementation went as expected
    36 Answers
    Features
    LogicMonitorPRTG
    Network Performance Monitoring
    Comparison of Network Performance Monitoring features of LogicMonitor and PRTG Network Monitor
    Feature
    LogicMonitor
    -
    Ratings
    PRTG Network Monitor
    8.3
    64 Ratings
    1% above category average
    Automated network device discovery00 Ratings8.357 Ratings
    Network monitoring00 Ratings9.763 Ratings
    Baseline threshold calculation00 Ratings8.154 Ratings
    Alerts00 Ratings9.264 Ratings
    Network capacity planning00 Ratings7.445 Ratings
    Packet capture analysis00 Ratings7.133 Ratings
    Network mapping00 Ratings8.045 Ratings
    Customizable reports00 Ratings7.954 Ratings
    Wireless infrastructure monitoring00 Ratings8.246 Ratings
    Hardware health monitoring00 Ratings9.161 Ratings
    Best Alternatives
    LogicMonitorPRTG
    Small Businesses
    Veeam ONE
    Score8.2 out of 10
    Auvik
    Score9.9 out of 10
    Medium-sized Companies
    Icinga
    Score7.8 out of 10
    PingPlotter
    Score9.3 out of 10
    Enterprises
    Veeam ONE
    Score8.2 out of 10
    Nmap
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LogicMonitorPRTG
    Likelihood to Recommend
    9.6
    (170 ratings)
    9.2
    (64 ratings)
    Likelihood to Renew
    6.7
    (8 ratings)
    9.0
    (4 ratings)
    Usability
    8.3
    (29 ratings)
    9.3
    (4 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.3
    (109 ratings)
    8.0
    (18 ratings)
    In-Person Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Online Training
    7.3
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.8
    (16 ratings)
    9.0
    (1 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.4
    (5 ratings)
    -
    (0 ratings)
    Ease of integration
    7.3
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.6
    (4 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    LogicMonitorPRTG
    Likelihood to Recommend
    LogicMonitor
    The example I will give will explain my rating for it. One employee left our company due to a personal issue, and at that time, our team was working on a highly secure project. He wanted to take revenge on our company, so he began hacking our systems from the outside. Since it appears that someone without authorization is attempting to access our systems, LogicMonitor simultaneously alerted our team to the problem. We stopped that threat with LogicMonitor.
    Incentivized
    Read full review
    Paessler
    integrates seamlessly with Windows servers via WMI and PowerShell, providing deep insights into resource usage, performance metrics, and system health. It's excellent at tracking CPU, memory, disk space, and event logs, enabling rapid troubleshooting and proactive maintenance. PRTG Network Monitor also effectively monitors Fortigate devices, providing detailed data on firewall health, traffic patterns, bandwidth utilization, VPN status, and security alerts. This visibility helps detect and resolve network security issues promptly.
    Incentivized
    Read full review
    Pros
    LogicMonitor
    • It shows us system issues right away so we can fix them fast.
    • It finds new devices on its own, so we do not miss anything.
    • It alerts us only when something really unusual happens.
    • Its dashboards make it easy for everyone to see system health.
    • It helps us see trends so we are ready for busy times.
    Incentivized
    Read full review
    Paessler
    • Switch monitoring and finding out if there are communication issues or throughput alerts are reached
    • Big picture view of the whole infrastructure and what is functioning and what is not
    • Uptime tracking is great and lets us know for how long a device is down or overall uptime
    Incentivized
    Read full review
    Cons
    LogicMonitor
    • Segmentation at an instance level not just the resource when clients are sharing the same device but shouldn't see each other's relevant data
    • ARM CPU support for collectors to allow for a lighter weight appliance deployment
    • WMI collection with a Linux collector so a windows collector would not be needed or a virtual appliance template that can be used to deploy collectors
    Incentivized
    Read full review
    Paessler
    • Licensing on a per entity basis can be cumbersome for devices which have a ton of monitoring points like network switches\routers. Each sensor may count against a license, which could be a lot of you were monitoring every TX\RX of an SFP for example
    • A better method to easily template\copy monitors across devices
    • The navigation in the web GUI could be a little more straightforward in terms of the hierarchy
    Incentivized
    Read full review
    Likelihood to Renew
    LogicMonitor
    This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful
    Incentivized
    Read full review
    Paessler
    I would renew it because the platform has brought us many technical and economic benefits that make the cost-benefit ratio very good. Additionally, to do so does not require large investments in training, licensing or infrastructure, and at the administration level, extensive knowledge is not required to be able to bear it.
    Incentivized
    Read full review
    Usability
    LogicMonitor
    Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.
    Incentivized
    Read full review
    Paessler
    The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
    Incentivized
    Read full review
    Support Rating
    LogicMonitor
    The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.
    Incentivized
    Read full review
    Paessler
    PRTG does everything we need it to do and more. Ease of use, ease of management and maintenance and clarity of monitoring of hundreds of different types of device and service gives this a large advantage over other products on the market that I have tried. I would definitely recommend it to anyone who needs a network monitoring product in their environment and even to people who don't know they need a solution yet!
    Incentivized
    Read full review
    In-Person Training
    LogicMonitor
    Add good training
    Incentivized
    Read full review
    Paessler
    No answers on this topic
    Online Training
    LogicMonitor
    The training is good but room to improve
    Incentivized
    Read full review
    Paessler
    No answers on this topic
    Implementation Rating
    LogicMonitor
    I did not truly dedicate myself to implementing LogicMonitor. However, I overheard the IT team members explain that "LogicMonitor is perfect for us as it has made most of the work automated, and implementation and training sessions were perfect for us." Thus, I can state that everything went smoothly with our implementation.
    Incentivized
    Read full review
    Paessler
    It's very important that de project's teams have different member of the TI. We have learned too late the importa of Security Analyst at the design architecture moment. We have to rebuild part of the implementation for made this big mistake.
    Incentivized
    Read full review
    Alternatives Considered
    LogicMonitor
    Basically, we did not have any idea about it and how to choose, but we asked one of our former bosses, as they were very experienced with it, so they helped us by clarifying a few things between New Relic and LogicMonitor, as they told us that if you are looking for an automated option, then there is no better option than LogicMonitor.
    Incentivized
    Read full review
    Paessler
    PRTG offers more versatility in monitoring when compared to the other solutions we tested. The other solutions were also limited as far as customization options, which made them less adaptable to our networks. When compared to Auvik, for instance, we prefer PRTG as it offers immediate notifications through the desktop client - not limited to email notifications as with Auvik. We also appreciate the fact that PRTG can be self/on-prem hosted vs Auvik's cloud model. This makes for an easier deployment and less firewall adjustments to allow traffic to cloud-hosted solutions.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    LogicMonitor
    Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers
    Incentivized
    Read full review
    Paessler
    No answers on this topic
    Professional Services
    LogicMonitor
    Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.
    Incentivized
    Read full review
    Paessler
    No answers on this topic
    Return on Investment
    LogicMonitor
    • We Eliminated an on-prem monitoring tool which was in excess of 25 servers
    • A decrease in time to response from our Network Operations Center resulted in a more consistent client experience
    • Dynamic alert thresholds helped reduce alerting by about 10 to 15% as soon as we turned it on for volatile metrics like CPU and memory
    Incentivized
    Read full review
    Paessler
    • The ability to analyze multiple pieces of information in one place, especially with historical data, has saved our IT department time and headaches. It would be so much more difficult to trace an issue without PRTG, just relying on event logs and an open task manager window.
    • The cost is not cheap, so it's an expense that hits the bottom line like everything else. Figure in hardware costs as well, ideally a server outside of your main environment.
    • I keep saying this, but the historical data piece is worth so much. There's really no good way to collect all of that information in one place without something like PRTG. And that definitely saves time and money in the long run.
    Incentivized
    Read full review
    ScreenShots

    LogicMonitor Screenshots

    Screenshot of AIOps features for enterprises using technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.Screenshot of LM Envision's comprehensive monitoring and observability capabilities across the IT infrastructure, that help to identify alerts for the most important systems while ensuring the user experience is uninterrupted across the globe.Screenshot of Monitoring that ensures servers and the applications running on top of them are highly available. Helps resolve issues and optimize resource consumption for the server infrastructure.Screenshot of LogicMonitor remote workforce monitoring, which ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.Screenshot of Unified cloud monitoring across a hybrid multi-cloud ecosystem.Screenshot of LM Logs delivering log analysis at enterprise scale.