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LogicMonitor vs. SolarWinds Server & Application Monitor

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LogicMonitor

    Score8.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    LogicMonitor’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. It provides IT and business teams operational visibility and predictability across their technologies and applications.N/A

    SolarWinds Server & Application Monitor

    Score6.9 out of 10
    N/ASolarWinds Server & Application Monitor (SAM) delivers application and server monitoring capabilities. SAM allows for self-service for easy setup, 1200+ monitoring templates, and customization options, as well as integrate with other SolarWinds products.N/A
    Pricing
    LogicMonitorSolarWinds Server & Application Monitor
    Editions & Modules
    Enterprise
    Contact sales team
    Website Monitoring
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    LogicMonitorSolarWinds Server & Application Monitor
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsOur platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.SAM pricing starts at $2,995.
    More Pricing Information
    Community Pulse
    LogicMonitorSolarWinds Server & Application Monitor
    Considered Both Products
    LogicMonitor
    Chose LogicMonitor
    When looking for a monitoring tool, LogicMonitor was similar or better than all of them. We moved away from SolarWinds because of its inability to monitor other network environments and lack of a collector or probe type device that could collect remote data. PRTG was very …
    Incentivized
    Chose LogicMonitor
    After switching from Solarwinds to LogicMonitor we would never go back. The higher price for LogicMonitor is well worth all the areas that this platform excels when compared to Solarwinds. The support is great, they are available directly through the web portal in a chat and I …
    Incentivized
    Chose LogicMonitor
    SolarWinds had the big breach just as we left it. We loved how powerful it was, and how customizable - however, it is an ON-Prem tool, and as a growing MSP, that dynamic didn't and couldn't scale. We then moved to Auvik, which had the cleanest GUI and some neat features. That …
    Incentivized
    Chose LogicMonitor
    LogicMonitor won out against Datadog and SolarWinds in almost every category which made it an easy decision to go with LogicMonitor.
    Incentivized
    Chose LogicMonitor
    LogicMonitor is the most stable and reliable monitoring solution I have worked with. Being a SaaS product is a leg up on most solutions like SolarWinds which does not offer a clear cloud offering. Would recommend LogicMonitor over all over products I have used to monitor …
    Incentivized
    Chose LogicMonitor
    One of our main objectives while choosing a next gen monitoring platform was scalability in that regard we were not interested in legacy on prem solution and SAAS model was our preferred solution which supports rapid scalability when needed. Another important objective was to …
    Incentivized
    Chose LogicMonitor
    LogicMonitor has simplified many of the menus and context compared to their competitors. Being cloud based, it is also very lean on local infrastructure.
    Incentivized
    Chose LogicMonitor
    LogicMonitor was in place prior to my employment with the organization so that decision had already been made. As far as features LogicMonitor compares well with Solarwinds. I would say it is much easier to get support than Solarwinds and much easier from a licensing …
    Incentivized
    Chose LogicMonitor
    We are only in a POC with LogicMonitor but what really makes this tool stand out in our opinion is its excellent discovery capabilities. I'd put this on a par with Dynatrace (which uses AI to discover and map out application and associated infrastructure) for sure. Of course, …
    Incentivized
    SolarWinds
    Chose SolarWinds Server & Application Monitor
    We have found the SaaS-based LogicMonitor to have many benefits over SolarWinds from an initial review. Especially around the inclusion (quickly) of any type of device, server, or end-user into the overall monitor/log to understand end-to-end traffic. The visual interface is …
    Incentivized
    Chose SolarWinds Server & Application Monitor
    Solarwinds Server and Application monitor is my first choice of tools preferred for server and application infrastructure monitoring because of the following reasons -
    1. Single product to offer on-prem, hosted, cloud monitoring
    2. Single Product to offer Server, Database and …
    Incentivized
    Chose SolarWinds Server & Application Monitor
    SolarWinds has incorporated all of the needs pieces in one platform....the others did not.
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    83 Answers
    100%
    Would buy again
    33 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    76 Answers
    100%
    Delivers good value for the price
    31 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    83 Answers
    100%
    Happy with the feature set
    33 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    70 Answers
    100%
    Lived up to sales and marketing promises
    26 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    74 Answers
    93%
    Implementation went as expected
    28 Answers
    Features
    LogicMonitorSolarWinds Server & Application Monitor
    Application Performance Management
    Comparison of Application Performance Management features of LogicMonitor and SolarWinds Server & Application Monitor
    Feature
    LogicMonitor
    -
    Ratings
    SolarWinds Server & Application Monitor
    8.6
    276 Ratings
    12% above category average
    Application monitoring00 Ratings8.9266 Ratings
    Database monitoring00 Ratings8.4230 Ratings
    Threshold alerts00 Ratings8.9271 Ratings
    Predictive capabilities00 Ratings8.2215 Ratings
    Application performance management console00 Ratings8.2239 Ratings
    Collaboration tools00 Ratings7.7148 Ratings
    Out-of-the box templates to monitor applications00 Ratings7.8256 Ratings
    Application dependency mapping and thresholding00 Ratings8.5216 Ratings
    Virtualization monitoring00 Ratings8.8234 Ratings
    Server availability and performance monitoring00 Ratings9.8269 Ratings
    Server usage monitoring and capacity forecasting00 Ratings9.1250 Ratings
    IT Asset Discovery00 Ratings9.0199 Ratings
    Best Alternatives
    LogicMonitorSolarWinds Server & Application Monitor
    Small Businesses
    Veeam ONE
    Score8.2 out of 10
    No answers on this topic
    Medium-sized Companies
    Icinga
    Score7.8 out of 10
    SolarWinds AppOptics
    Score8.1 out of 10
    Enterprises
    Veeam ONE
    Score8.2 out of 10
    Splunk AppDynamics
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LogicMonitorSolarWinds Server & Application Monitor
    Likelihood to Recommend
    9.6
    (170 ratings)
    8.8
    (278 ratings)
    Likelihood to Renew
    6.7
    (8 ratings)
    8.9
    (10 ratings)
    Usability
    8.3
    (29 ratings)
    8.6
    (29 ratings)
    Availability
    9.1
    (1 ratings)
    9.9
    (3 ratings)
    Performance
    9.1
    (1 ratings)
    6.0
    (3 ratings)
    Support Rating
    9.3
    (109 ratings)
    9.0
    (21 ratings)
    In-Person Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Online Training
    7.3
    (1 ratings)
    4.5
    (1 ratings)
    Implementation Rating
    9.8
    (16 ratings)
    4.5
    (3 ratings)
    Configurability
    9.1
    (1 ratings)
    1.0
    (2 ratings)
    Contract Terms and Pricing Model
    7.4
    (5 ratings)
    -
    (0 ratings)
    Ease of integration
    7.3
    (1 ratings)
    4.5
    (2 ratings)
    Product Scalability
    9.1
    (1 ratings)
    9.9
    (3 ratings)
    Professional Services
    7.6
    (4 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    4.5
    (2 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    4.5
    (2 ratings)
    User Testimonials
    LogicMonitorSolarWinds Server & Application Monitor
    Likelihood to Recommend
    LogicMonitor
    The example I will give will explain my rating for it. One employee left our company due to a personal issue, and at that time, our team was working on a highly secure project. He wanted to take revenge on our company, so he began hacking our systems from the outside. Since it appears that someone without authorization is attempting to access our systems, LogicMonitor simultaneously alerted our team to the problem. We stopped that threat with LogicMonitor.
    Incentivized
    Read full review
    SolarWinds
    For monitoring applications that run on Windows hosts on VMware or HyperV virtualization, SolarWindows offers a nice, vertical view of both the loads and the resources. In such an environment, this makes life really good! But if you have something else -- for example, Linux hosts -- you're on your own to some extent. That is, the things it does well, it does very well -- but everything else is much less polished.
    Incentivized
    Read full review
    Pros
    LogicMonitor
    • It shows us system issues right away so we can fix them fast.
    • It finds new devices on its own, so we do not miss anything.
    • It alerts us only when something really unusual happens.
    • Its dashboards make it easy for everyone to see system health.
    • It helps us see trends so we are ready for busy times.
    Incentivized
    Read full review
    SolarWinds
    • Monitor Azure Cloud Severs- We use SolarWinds SAM to monitor Active Directory and DNS on Several DCs published on Azure Cloud.
    • Monitor Hyper V and VMware - SolarWinds SAM monitors applications on both Hyper V and VMware, while also monitoring the physical host machines.
    • It also helps us monitor Warranty expiration for physical servers.
    Incentivized
    Read full review
    Cons
    LogicMonitor
    • Segmentation at an instance level not just the resource when clients are sharing the same device but shouldn't see each other's relevant data
    • ARM CPU support for collectors to allow for a lighter weight appliance deployment
    • WMI collection with a Linux collector so a windows collector would not be needed or a virtual appliance template that can be used to deploy collectors
    Incentivized
    Read full review
    SolarWinds
    • Provides basic monitoring/visibility. Visibility into detailed/fine-grained issues best suited for more specialized/expensive solutions.
    • Licensing per monitored application rapidly uses up purchased license count.
    • More out-of-the-box templates or easier setup of monitoring less-common applications would make the solution more appealing given the target audience of the product.
    Incentivized
    Read full review
    Likelihood to Renew
    LogicMonitor
    This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful
    Incentivized
    Read full review
    SolarWinds
    We are heavily invested in Solarwinds products for a reason. They are generally easy to setup and run with, requiring only some interfacing with support or help articles on rare occasions. They do what we bought them to do and we can't ask for more.
    Incentivized
    Read full review
    Usability
    LogicMonitor
    Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.
    Incentivized
    Read full review
    SolarWinds
    SolarWinds Server & Application Monitor is quite easy to use and super versatile. It allows you to do just about anything you can through premade templates or through scripting. You can use an agent on the servers if you want to, or you can monitor through WMI or SNMP credentials. You can customize thresholds for alerting quickly, and you can configure alerts to be as complex or as simple as you want.
    Incentivized
    Read full review
    Reliability and Availability
    LogicMonitor
    No answers on this topic
    SolarWinds
    The tool works and monitors items 24x7, it only requires maintenance a little more frequently due to security fixes in the Windows operating system.
    Incentivized
    Read full review
    Performance
    LogicMonitor
    No answers on this topic
    SolarWinds
    The graphical interface and the performance of the database leave a little to be desired, they could be better explored.Some functionality and screens do not work well depending on the browser used. The integrations never had any problems or caused crashes in other systems.
    Incentivized
    Read full review
    Support Rating
    LogicMonitor
    The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.
    Incentivized
    Read full review
    SolarWinds
    I think there was only a couple times I had to open a support case for SAM and one time they got multiple engineers on the phone to get a better idea what I was trying to monitor and was able to point me in the best direction to monitor that system.
    Incentivized
    Read full review
    In-Person Training
    LogicMonitor
    Add good training
    Incentivized
    Read full review
    SolarWinds
    No answers on this topic
    Online Training
    LogicMonitor
    The training is good but room to improve
    Incentivized
    Read full review
    SolarWinds
    It was sufficient to read their documentation and watch videos.
    Incentivized
    Read full review
    Implementation Rating
    LogicMonitor
    I did not truly dedicate myself to implementing LogicMonitor. However, I overheard the IT team members explain that "LogicMonitor is perfect for us as it has made most of the work automated, and implementation and training sessions were perfect for us." Thus, I can state that everything went smoothly with our implementation.
    Incentivized
    Read full review
    SolarWinds
    Make sure SNMP and WMI are configured ahead of time
    Incentivized
    Read full review
    Alternatives Considered
    LogicMonitor
    Basically, we did not have any idea about it and how to choose, but we asked one of our former bosses, as they were very experienced with it, so they helped us by clarifying a few things between New Relic and LogicMonitor, as they told us that if you are looking for an automated option, then there is no better option than LogicMonitor.
    Incentivized
    Read full review
    SolarWinds
    It has been a while since we first purchased SolarWinds, but I looked over several other products that I can't remember now. Many other products tried to scan the network to find computers but given that our computers are located in various places across campus with other computers in our buildings that are not ours that type of network scanning was not what we needed. Other services have extra services that we had no need of and I liked the ability to add custom fields in SolarWinds so we can track the information on each computer that we need to know.
    Read full review
    Contract Terms and Pricing Model
    LogicMonitor
    Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers
    Incentivized
    Read full review
    SolarWinds
    No answers on this topic
    Scalability
    LogicMonitor
    No answers on this topic
    SolarWinds
    It is hard to find the recommended SQL setup and convince others that is the way you should configure the server when you set it up
    Incentivized
    Read full review
    Professional Services
    LogicMonitor
    Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.
    Incentivized
    Read full review
    SolarWinds
    No answers on this topic
    Return on Investment
    LogicMonitor
    • We Eliminated an on-prem monitoring tool which was in excess of 25 servers
    • A decrease in time to response from our Network Operations Center resulted in a more consistent client experience
    • Dynamic alert thresholds helped reduce alerting by about 10 to 15% as soon as we turned it on for volatile metrics like CPU and memory
    Incentivized
    Read full review
    SolarWinds
    • Less time spent investigating causes of issues. We are alerted straight away and can find the root cause of the issue in less time.
    • We have been able to ditch all our previous individual monitoring solutions, none of which integrated with each other for a single solution which fully integrates with each of the different modules to provide a single portal for monitoring and alerting.
    Incentivized
    Read full review
    ScreenShots

    LogicMonitor Screenshots

    Screenshot of AIOps features for enterprises using technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.Screenshot of LM Envision's comprehensive monitoring and observability capabilities across the IT infrastructure, that help to identify alerts for the most important systems while ensuring the user experience is uninterrupted across the globe.Screenshot of Monitoring that ensures servers and the applications running on top of them are highly available. Helps resolve issues and optimize resource consumption for the server infrastructure.Screenshot of LogicMonitor remote workforce monitoring, which ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.Screenshot of Unified cloud monitoring across a hybrid multi-cloud ecosystem.Screenshot of LM Logs delivering log analysis at enterprise scale.

    SolarWinds Server & Application Monitor Screenshots

    Screenshot of Multi-vendor application performance monitoringScreenshot of Multi-vendor server monitoringScreenshot of Application dependency mapping with AppStack™ dashboardScreenshot of Microsoft Exchange performance monitoring with AppInsight™ templateScreenshot of Microsoft IIS performance monitoring with AppInsight™ templateScreenshot of Server hardware health monitoring