TrustRadius: an HG Insights company

LogicMonitor vs. SolarWinds Network Performance Monitor (NPM)

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LogicMonitor

    Score8.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    LogicMonitor’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. It provides IT and business teams operational visibility and predictability across their technologies and applications.N/A

    SolarWinds NPM

    Score6.9 out of 10
    N/ASolarWinds NPM is a monitoring and performance management platform. It provides performance troubleshooting support, auto network discovery, customizable thresholds, and can be rapidly deployed.

    $1,638

    per year

    Pricing
    LogicMonitorSolarWinds NPM
    Editions & Modules
    Enterprise
    Contact sales team
    Website Monitoring
    Contact sales team
    NPM
    $1,638
    per year
    Offerings
    Pricing Offerings
    LogicMonitorSolarWinds NPM
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsOur platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.—
    More Pricing Information
    Community Pulse
    LogicMonitorSolarWinds NPM
    Considered Both Products
    LogicMonitor
    Chose LogicMonitor
    We also use SolarWinds NPM. But the things LogicMonitor gives us in addition are the NetApp monitoring and cloud redundancy. We used WhatsUp Gold for a while as well. It was a capable platform but we moved to LogicMonitor due to greater ease of use.
    Incentivized
    Chose LogicMonitor
    After switching from Solarwinds to LogicMonitor we would never go back. The higher price for LogicMonitor is well worth all the areas that this platform excels when compared to Solarwinds. The support is great, they are available directly through the web portal in a chat and I …
    Incentivized
    Chose LogicMonitor
    LogicMonitor is good when compared with SolarWinds. Great UI and is simple to use.
    Incentivized
    Chose LogicMonitor
    Domotz didnt cover all devices, for example MacOS devices. Which we dont have a lot of but are still critical to monitor on our network. Solarwinds Network Device monitoring was free and great, however the display was a bit much. Also had a lot of stuff we didnt really need to …
    Incentivized
    Chose LogicMonitor
    Logic Monitor is not a near to the Solarwinds,
    Incentivized
    Chose LogicMonitor
    LogicMonitor has a ton more ways to customize and monitor specific processes or items that other products simply cannot do. We started monitoring applications and actually logging into them to verify everything from start to finish is fully monitored and is working properly. I …
    Incentivized
    Chose LogicMonitor
    SolarWinds had the big breach just as we left it. We loved how powerful it was, and how customizable - however, it is an ON-Prem tool, and as a growing MSP, that dynamic didn't and couldn't scale. We then moved to Auvik, which had the cleanest GUI and some neat features. That …
    Incentivized
    Chose LogicMonitor
    Solarwinds was a good tool when we were having a small amount of network devices, but once we reached to a large number of network devices, Solarwind started giving issues as it stopped respnding sometime, slowness in navigation, DB need fixes sometime etc. While the same data …
    Incentivized
    Chose LogicMonitor
    This is not an exhaustive list of all products we have previously evaluated. All of these likely have specific use-cases where they would be appropriate choices. In our evaluations, we've felt that LogicMonitor best fit the requirements of our use-case/s than the competition.
    Incentivized
    Chose LogicMonitor
    Their ability to integrate with the device vendors we use in our environment was a key separator.
    Incentivized
    Chose LogicMonitor
    LogicMonitor's licensing is per device instead of SolarWinds per interface. This means a switch only needs one license compared to SolarWinds licensing per port on the switch. SolarWind's GUI is old and not very intuitive to new users. Setting up users in LogicMonitor is super …
    Incentivized
    Chose LogicMonitor
    LogicMonitor is a much better platform than both of these. We do not have to maintenance internal infrastructure for our monitoring platform with LogicMonitor.
    Incentivized
    Chose LogicMonitor
    SolarWinds administration started taking more and more hours every week. The alerts we were getting were no longer valid. The major hack that happened last year made us reconsider our monitoring solution.

    In our old monitoring solution, we spent more time making sure the …
    Incentivized
    Chose LogicMonitor
    LogicMonitor is the most stable and reliable monitoring solution I have worked with. Being a SaaS product is a leg up on most solutions like SolarWinds which does not offer a clear cloud offering. Would recommend LogicMonitor over all over products I have used to monitor …
    Incentivized
    Chose LogicMonitor
    One of our main objectives while choosing a next gen monitoring platform was scalability in that regard we were not interested in legacy on prem solution and SAAS model was our preferred solution which supports rapid scalability when needed. Another important objective was to …
    Incentivized
    Chose LogicMonitor
    LogicMonitor has simplified many of the menus and context compared to their competitors. Being cloud based, it is also very lean on local infrastructure.
    Incentivized
    Chose LogicMonitor
    SolarWinds was found to be very expensive and charged for every little module you added on. Also a bit more difficult to configure. When we came up against particular small challenges due to special network configurations with a client, we were told that it would be ten's of …
    Incentivized
    Chose LogicMonitor
    The LM interface is much easier to use than the other products I demoed. The dashboards are more elegant, especially when being displayed in hallways where executives may walk by. The startup time was minimal to get fully implemented. Azure AD integration made SSO very simple …
    Incentivized
    Chose LogicMonitor
    They do a good job for the most part. The alert dependancy of [LogicMonitor] needs work. We have been waiting a long time for it and if they can get all the bugs out it will be just as great as the SW version. [LogicMonitor] is better in regards to the collector deployment and …
    Incentivized
    Chose LogicMonitor
    I prefer the dashboards that LogicMonitor provides to the SolarWinds interface which seems a bit dated.
    Incentivized
    Chose LogicMonitor
    LogicMonitor was in place prior to my employment with the organization so that decision had already been made. As far as features LogicMonitor compares well with Solarwinds. I would say it is much easier to get support than Solarwinds and much easier from a licensing …
    Incentivized
    Chose LogicMonitor
    Again, because LogicMonitor is SaaS-Based, it provided a better enterprise solution and saves on infrastructure costs and support. It's licensing/pricing is better due to not having to find and deploy different modules for different infrastructure, applications, etc. Overall, …
    Incentivized
    Chose LogicMonitor
    LogicMonitor offers an excellent alternative to Solarwinds, and in most ways, I prefer LogicMonitor.
    Incentivized
    Chose LogicMonitor
    LogicMonitor beats all of the competition as long as the environment can be monitored from the cloud. They do not currently have an option to monitor systems on an air-gap network, where other self-hosted tools could be used. LogicMonitor nearly eliminates the time spent …
    Incentivized
    Chose LogicMonitor
    The ease of deployment and use is the biggest advantage of LogicMonitor over its competitors.
    Incentivized
    SolarWinds
    Chose SolarWinds NPM
    SolarWinds NPM has the most advanced feature set of any other network monitoring tool we have used or considered.
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    83 Answers
    91%
    Would buy again
    31 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    76 Answers
    94%
    Delivers good value for the price
    32 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    83 Answers
    97%
    Happy with the feature set
    33 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    70 Answers
    97%
    Lived up to sales and marketing promises
    28 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    74 Answers
    97%
    Implementation went as expected
    29 Answers
    Features
    LogicMonitorSolarWinds NPM
    Network Performance Monitoring
    Comparison of Network Performance Monitoring features of LogicMonitor and SolarWinds Network Performance Monitor (NPM)
    Feature
    LogicMonitor
    -
    Ratings
    SolarWinds Network Performance Monitor (NPM)
    8.2
    231 Ratings
    0% above category average
    Automated network device discovery00 Ratings7.8210 Ratings
    Network monitoring00 Ratings8.8231 Ratings
    Baseline threshold calculation00 Ratings8.6201 Ratings
    Alerts00 Ratings9.4228 Ratings
    Network capacity planning00 Ratings7.9188 Ratings
    Packet capture analysis00 Ratings7.2130 Ratings
    Network mapping00 Ratings7.1190 Ratings
    Customizable reports00 Ratings7.9212 Ratings
    Wireless infrastructure monitoring00 Ratings7.6153 Ratings
    Hardware health monitoring00 Ratings9.4215 Ratings
    Best Alternatives
    LogicMonitorSolarWinds NPM
    Small Businesses
    Veeam ONE
    Score8.2 out of 10
    Auvik
    Score9.9 out of 10
    Medium-sized Companies
    Icinga
    Score7.8 out of 10
    PingPlotter
    Score9.3 out of 10
    Enterprises
    Veeam ONE
    Score8.2 out of 10
    Nmap
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LogicMonitorSolarWinds NPM
    Likelihood to Recommend
    9.6
    (170 ratings)
    10.0
    (237 ratings)
    Likelihood to Renew
    6.7
    (8 ratings)
    9.4
    (27 ratings)
    Usability
    8.3
    (29 ratings)
    9.1
    (21 ratings)
    Availability
    9.1
    (1 ratings)
    10.0
    (2 ratings)
    Performance
    9.1
    (1 ratings)
    9.0
    (2 ratings)
    Support Rating
    9.3
    (109 ratings)
    8.0
    (28 ratings)
    In-Person Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Online Training
    7.3
    (1 ratings)
    8.0
    (2 ratings)
    Implementation Rating
    9.8
    (16 ratings)
    10.0
    (7 ratings)
    Configurability
    9.1
    (1 ratings)
    9.0
    (2 ratings)
    Contract Terms and Pricing Model
    7.4
    (5 ratings)
    -
    (0 ratings)
    Ease of integration
    7.3
    (1 ratings)
    7.0
    (2 ratings)
    Product Scalability
    9.1
    (1 ratings)
    10.0
    (2 ratings)
    Professional Services
    7.6
    (4 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    9.0
    (2 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    9.0
    (2 ratings)
    User Testimonials
    LogicMonitorSolarWinds NPM
    Likelihood to Recommend
    LogicMonitor
    The example I will give will explain my rating for it. One employee left our company due to a personal issue, and at that time, our team was working on a highly secure project. He wanted to take revenge on our company, so he began hacking our systems from the outside. Since it appears that someone without authorization is attempting to access our systems, LogicMonitor simultaneously alerted our team to the problem. We stopped that threat with LogicMonitor.
    Incentivized
    Read full review
    SolarWinds
    Solarwinds NPM is well suited for medium to large networks, it may be a bit heavy for the SOHO environment as most of the tools and reports are designed for monitoring KPIs which may not be critical for a small shop. NPM can handle large networks with several sites and mixed technologies ranging from networks, server systems, storage devices and SLA reporting.
    Incentivized
    Read full review
    Pros
    LogicMonitor
    • It shows us system issues right away so we can fix them fast.
    • It finds new devices on its own, so we do not miss anything.
    • It alerts us only when something really unusual happens.
    • Its dashboards make it easy for everyone to see system health.
    • It helps us see trends so we are ready for busy times.
    Incentivized
    Read full review
    SolarWinds
    • Out of the Monitoring of almost all Network Devices.
    • Build custom pollers to monitor which is not supported out of the box.
    • Further you can alert on these custom metrics and Out of the box metrics.
    • It provides you great dashboards, Reports features.
    • You can integrate it with any MoM layer tools either using its API or sending out traps.
    • Out of the box Integration with Service Now ITSM Tool.
    Incentivized
    Read full review
    Cons
    LogicMonitor
    • Segmentation at an instance level not just the resource when clients are sharing the same device but shouldn't see each other's relevant data
    • ARM CPU support for collectors to allow for a lighter weight appliance deployment
    • WMI collection with a Linux collector so a windows collector would not be needed or a virtual appliance template that can be used to deploy collectors
    Incentivized
    Read full review
    SolarWinds
    • The software upgrade process is a little hairy and has caused me trouble on occasion.
    • The server that it needs to run is a bit of a resource hog along with the SQL server.
    • Some additional features like the network map are a bit clunky compared to some other products that we use.
    Incentivized
    Read full review
    Likelihood to Renew
    LogicMonitor
    This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful
    Incentivized
    Read full review
    SolarWinds
    The entire IT staff relies on NPM in its daily operations. It would be impossible for us to maintain our level of service without it. If SolarWinds gets to proud of their product and begins to over charge for it, we would be forced to reconsider and use a different product. But as it stands it is worth the price to renew it.
    Incentivized
    Read full review
    Usability
    LogicMonitor
    Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.
    Incentivized
    Read full review
    SolarWinds
    SolarWinds Network Performance Monitor (NPM) is quite an extensive product, covering all our bases and requirements. There are a lot of customizable options and features which you can work with for their alerting which is really useful. I haven't found anything yet which I thought SolarWinds Network Performance Monitor (NPM) could do, but it actually couldn't so overall it works nicely and does the job.
    Incentivized
    Read full review
    Reliability and Availability
    LogicMonitor
    No answers on this topic
    SolarWinds
    Always available. Always is important to plan the software available during the machine/application setup.
    Incentivized
    Read full review
    Performance
    LogicMonitor
    No answers on this topic
    SolarWinds
    Pages load slow, especially the bettors map. Could be that my server is old.
    Incentivized
    Read full review
    Support Rating
    LogicMonitor
    The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.
    Incentivized
    Read full review
    SolarWinds
    In all of the times that we called support, someone at SolarWinds had the answer for us in a timely manner. Through thwack and other internet searching, we have been able to resolve all of our issues that arose to our satisfaction. The support staff have always been knowledgeable of their products or had a fellow support staff member to rely on to get the needed answers.
    Incentivized
    Read full review
    In-Person Training
    LogicMonitor
    Add good training
    Incentivized
    Read full review
    SolarWinds
    No answers on this topic
    Online Training
    LogicMonitor
    The training is good but room to improve
    Incentivized
    Read full review
    SolarWinds
    The training is good but during the implementation, you can get situations not learned during the training. The trainer was very open to hearing the questions about use cases and always sharing his experience. I really recommend having official training to take advantage of all features that the NPM can bring.
    Incentivized
    Read full review
    Implementation Rating
    LogicMonitor
    I did not truly dedicate myself to implementing LogicMonitor. However, I overheard the IT team members explain that "LogicMonitor is perfect for us as it has made most of the work automated, and implementation and training sessions were perfect for us." Thus, I can state that everything went smoothly with our implementation.
    Incentivized
    Read full review
    SolarWinds
    Make sure your inventory is accurate. Stand up some virtual machines for testing prior to installation. Make sure your database and its credentials are setup. Think about things you want to monitor that may not be obvious - UPS units, Door hardware, PBX systems, Fabric Channel switches, firewalls, routers, switches. Try to setup SNMP on these devices and have an IP that you will assign to the new server. If you do that it will go well.
    Incentivized
    Read full review
    Alternatives Considered
    LogicMonitor
    Basically, we did not have any idea about it and how to choose, but we asked one of our former bosses, as they were very experienced with it, so they helped us by clarifying a few things between New Relic and LogicMonitor, as they told us that if you are looking for an automated option, then there is no better option than LogicMonitor.
    Incentivized
    Read full review
    SolarWinds
    We selected SolarWinds Network Performance Monitor because of the capabilities of the product versus the price. The tools also work well with their other products and support is fairly good. We have never had a problem when we needed to make a call.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    LogicMonitor
    Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers
    Incentivized
    Read full review
    SolarWinds
    No answers on this topic
    Scalability
    LogicMonitor
    No answers on this topic
    SolarWinds
    From the direction and information I have been given it is very flexible and scalelable
    Incentivized
    Read full review
    Professional Services
    LogicMonitor
    Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.
    Incentivized
    Read full review
    SolarWinds
    No answers on this topic
    Return on Investment
    LogicMonitor
    • We Eliminated an on-prem monitoring tool which was in excess of 25 servers
    • A decrease in time to response from our Network Operations Center resulted in a more consistent client experience
    • Dynamic alert thresholds helped reduce alerting by about 10 to 15% as soon as we turned it on for volatile metrics like CPU and memory
    Incentivized
    Read full review
    SolarWinds
    • SolarWinds allows us to proactively address hardware issues before they impact the business. We recently had a server that was experiencing issues sporadically and we were able to use the data from SolarWinds to track down and correct the issue before it tanked the server.
    • SolarWinds gives our IT department some piece of mind knowing that they'll be alerted of any issues real time.
    • We can use SolarWinds data to justify needed to replace or upgrade certain equipment that is key to our core business.
    Incentivized
    Read full review
    ScreenShots

    LogicMonitor Screenshots

    Screenshot of AIOps features for enterprises using technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.Screenshot of LM Envision's comprehensive monitoring and observability capabilities across the IT infrastructure, that help to identify alerts for the most important systems while ensuring the user experience is uninterrupted across the globe.Screenshot of Monitoring that ensures servers and the applications running on top of them are highly available. Helps resolve issues and optimize resource consumption for the server infrastructure.Screenshot of LogicMonitor remote workforce monitoring, which ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.Screenshot of Unified cloud monitoring across a hybrid multi-cloud ecosystem.Screenshot of LM Logs delivering log analysis at enterprise scale.

    SolarWinds NPM Screenshots

    Screenshot of Network monitoring software used to reduce network outages and detect, diagnose, and resolve multi-vendor network performance issues.Screenshot of See relationships for routers, switches, interfaces, volumes, and groups, updated automatically without user intervention to maintain the network, not network maps.Screenshot of Reduce visibility gaps into critical network switches, firewalls, and load balancers with Network Insight for Cisco Nexus, Cisco ASA, and F5 BIG-IP.Screenshot of Reduce the flood of unnecessary network alerts. Create alerts based on simple or complex nested trigger conditions, defined parent/child dependencies, and network topology.Screenshot of Identify dead zones and improve wireless coverage. With its network monitoring tool, users can access out-of-the-box wireless reports, including wireless availability and rogue access points.Screenshot of Configure alerts by calculating dynamic baseline threshold data with network performance monitoring software.