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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Datadog

    Score8.4 out of 10
    N/ADatadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.

    $18

    per month per host

    LogicMonitor

    Score8.4 out of 10
    Mid-Size Companies (51-1,000 employees)
    LogicMonitor’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. It provides IT and business teams operational visibility and predictability across their technologies and applications.N/A
    Pricing
    DatadogLogicMonitor
    Editions & Modules
    Log Management
    $1.27
    per month (billed annually) per host
    Infrastructure
    $15.00
    per month (billed annually) per host
    Standard
    $18
    per month per host
    Enterprise
    $27
    per month per host
    DevSecOps Pro
    $27
    per month per host
    APM
    $31.00
    per month (billed annually) per host
    DevSecOps Enterprise
    $41
    per month per host
    Enterprise
    Contact sales team
    Website Monitoring
    Contact sales team
    Offerings
    Pricing Offerings
    DatadogLogicMonitor
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiscount available for annual pricing. Multi-Year/Volume discounts available (500+ hosts/mo).Our platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.
    More Pricing Information
    Community Pulse
    DatadogLogicMonitor
    Considered Both Products
    Datadog
    No answer on this topic
    LogicMonitor
    Chose LogicMonitor
    We replaced N-Central with LogicMonitor, and had an extended bakeoff with Datadog. There were many things we liked (and still like) about Datadog, but its deployment model and less agnostic focus were disqualifying for our specific use case.
    Incentivized
    Chose LogicMonitor
    During the evaluation process we looked a number of other solutions, a detailed technically analysis was carried out to map functionlity, deployment and scalabilty across the solutions.

    The primary areas that LogicMonitor succeeded are around the simplicity of deployment, …
    Incentivized
    Chose LogicMonitor
    LogicMonitor won out against Datadog and SolarWinds in almost every category which made it an easy decision to go with LogicMonitor.
    Incentivized
    Chose LogicMonitor
    SCOM can do damn near anything, but practically takes an entire team just handling it. LM is super easy to get set up and going, even on a small team such as ours.

    Datadog seems like a solid tool, but more oriented towards developers than IT infrastructure.
    Incentivized
    Chose LogicMonitor
    Zabbix although opensource and free. The amount of time to setup, configure templates, and manage the individual agents ended up costing more in unrealized internal labor costs compared to LogicMonitor. Datadog was too complex and highly customizable with no real out of the box …
    Incentivized
    Chose LogicMonitor
    We evaluated Datadog, but it was primarily focused on data-related issues. So we decided to use LogicMonitor because it is excellent and offers so many more things than just data protection. It also keeps our systems safe with an advanced alert system, which is more critical …
    Incentivized
    Chose LogicMonitor
    Our business used the trial period they provided on one of our systems and conducted sessions with all of this software. Our team tested all of these software options before deciding on LogicMonitor, as our business is expanding daily and we needed a system that could …
    Incentivized
    Chose LogicMonitor
    Thanks to LogicMonitor, I have hundreds of pre-configured notifications to customize individual entities, groups, or entire organizations. It has a good connection with the ticket system for creating, updating, and closing tickets. Extraordinarily accurate and provide an …
    Incentivized
    Chose LogicMonitor
    LogicMonitor is the only cloud solution that met all of our requirements for monitoring our on-prem resources. We selected LogicMonitor for truly its ease of use. Honestly, I did not want to dedicate an engineer to be the LogicMonitor admin. Our team manages it.
    Incentivized
    Chose LogicMonitor
    For being a product that can monitor a wide variety of resource types it is a strong tool. It just breaks down against some of the more in depth database monitoring tools that we need in the DBA team. We need more detail tracking on SPIDs and query level analysis and this is …
    Incentivized
    Chose LogicMonitor
    LogicMonitor is more "complete" product and allows integrating additional data points that it doesn't come with out of the box.
    Incentivized
    Chose LogicMonitor
    LogicMonitor is not the easiest thing to set up but once it is up it never fails. Alerts always work, false reporting is very very rare.
    Incentivized
    Chose LogicMonitor
    I didn't keep my list of all the various products that we had POC'ed or even had demos with. Almost all were too narrow in their view to handle the breadth of environments that we have both in the cloud and in the data centers. Those few that did stack up against LogicMonitor …
    Incentivized
    Chose LogicMonitor
    Overall, excellent support and compatibility with mostly every device.
    Incentivized
    Key User Insights
    Would buy again
    95%
    Would buy again
    21 Answers
    97%
    Would buy again
    83 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    19 Answers
    97%
    Delivers good value for the price
    76 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    22 Answers
    97%
    Happy with the feature set
    83 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    14 Answers
    96%
    Lived up to sales and marketing promises
    70 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    14 Answers
    93%
    Implementation went as expected
    74 Answers
    User Ratings
    DatadogLogicMonitor
    Likelihood to Recommend
    9.0
    (22 ratings)
    9.6
    (170 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    6.7
    (8 ratings)
    Usability
    10.0
    (1 ratings)
    8.3
    (29 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    8.9
    (6 ratings)
    9.3
    (109 ratings)
    In-Person Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Online Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.8
    (16 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.4
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    7.6
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    DatadogLogicMonitor
    Likelihood to Recommend
    Datadog
    No answers on this topic
    LogicMonitor
    The example I will give will explain my rating for it. One employee left our company due to a personal issue, and at that time, our team was working on a highly secure project. He wanted to take revenge on our company, so he began hacking our systems from the outside. Since it appears that someone without authorization is attempting to access our systems, LogicMonitor simultaneously alerted our team to the problem. We stopped that threat with LogicMonitor.
    Incentivized
    Read full review
    Pros
    Datadog
    • Create Dashboards as per application, environments, and Custom metrics in one panel.
    • Log aggregation, one-stop Application monitoring tools for the whole infrastructure.
    • Playbooks, SLA definition, success and error quotas, request visualizations.
    • DB monitoring, Serverless stack monitoring.
    • Alerting of Production incidents so we can quickly resolve the issues on time.
    Incentivized
    Read full review
    LogicMonitor
    • It shows us system issues right away so we can fix them fast.
    • It finds new devices on its own, so we do not miss anything.
    • It alerts us only when something really unusual happens.
    • Its dashboards make it easy for everyone to see system health.
    • It helps us see trends so we are ready for busy times.
    Incentivized
    Read full review
    Cons
    Datadog
    No answers on this topic
    LogicMonitor
    No answers on this topic
    Likelihood to Renew
    Datadog
    No answers on this topic
    LogicMonitor
    This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful
    Incentivized
    Read full review
    Usability
    Datadog
    No answers on this topic
    LogicMonitor
    Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.
    Incentivized
    Read full review
    Support Rating
    Datadog
    No answers on this topic
    LogicMonitor
    The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.
    Incentivized
    Read full review
    In-Person Training
    Datadog
    No answers on this topic
    LogicMonitor
    Add good training
    Incentivized
    Read full review
    Online Training
    Datadog
    No answers on this topic
    LogicMonitor
    The training is good but room to improve
    Incentivized
    Read full review
    Implementation Rating
    Datadog
    No answers on this topic
    LogicMonitor
    I did not truly dedicate myself to implementing LogicMonitor. However, I overheard the IT team members explain that "LogicMonitor is perfect for us as it has made most of the work automated, and implementation and training sessions were perfect for us." Thus, I can state that everything went smoothly with our implementation.
    Incentivized
    Read full review
    Alternatives Considered
    Datadog
    No answers on this topic
    LogicMonitor
    Basically, we did not have any idea about it and how to choose, but we asked one of our former bosses, as they were very experienced with it, so they helped us by clarifying a few things between New Relic and LogicMonitor, as they told us that if you are looking for an automated option, then there is no better option than LogicMonitor.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Datadog
    No answers on this topic
    LogicMonitor
    Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers
    Incentivized
    Read full review
    Professional Services
    Datadog
    No answers on this topic
    LogicMonitor
    No answers on this topic
    Return on Investment
    Datadog
    No answers on this topic
    LogicMonitor
    No answers on this topic
    ScreenShots

    Datadog Screenshots

    Screenshot of the out-of-the-box and customizable monitoring dashboards.Screenshot of Datadog's collaboration features, where users can discuss issues in-context with production data, annotate changes and notify their teams, see who responded to that alert before, and discover what was done to fix it.Screenshot of where Datadog unifies traces, metrics, and logs—the three pillars of observability.Screenshot of some of Datadog's 400+ built-in integrations.Screenshot of Datadog's Service Map, which decomposes an application into all its component services and draws the observed dependencies between these services in real timeScreenshot of centralized log data, pulled from any source.

    LogicMonitor Screenshots

    Screenshot of AIOps features for enterprises using technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.Screenshot of LM Envision's comprehensive monitoring and observability capabilities across the IT infrastructure, that help to identify alerts for the most important systems while ensuring the user experience is uninterrupted across the globe.Screenshot of Monitoring that ensures servers and the applications running on top of them are highly available. Helps resolve issues and optimize resource consumption for the server infrastructure.Screenshot of LogicMonitor remote workforce monitoring, which ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.Screenshot of Unified cloud monitoring across a hybrid multi-cloud ecosystem.Screenshot of LM Logs delivering log analysis at enterprise scale.