TrustRadius: an HG Insights company

LogicMonitor

Score8.6 out of 10

323 Reviews and Ratings

Try It Free

Contact about LogicMonitor

Please fill out the form below to get in touch.

LogicMonitor

Connect with LogicMonitor

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with LogicMonitor so that LogicMonitor and TrustRadius may contact you in regard to the information requested.

What is LogicMonitor?

LogicMonitor’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. It provides IT and business teams operational visibility and predictability across their technologies and applications.

Media

AIOps features for enterprises using technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.
LM Envision's comprehensive monitoring and observability capabilities across the IT infrastructure, that help to identify alerts for the most important systems while ensuring the user experience is uninterrupted across the globe.
Monitoring that ensures servers and the applications running on top of them are highly available. Helps resolve issues and optimize resource consumption for the server infrastructure.
LogicMonitor remote workforce monitoring, which ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.
Unified cloud monitoring across a hybrid multi-cloud ecosystem.
LM Logs delivering log analysis at enterprise scale.

1 / 6

Automation that saves time and effort.

Use Cases and Deployment Scope

It has been a while since we started using LogicMonitor. We used to ensure that all of our company's systems operated safely. LogicMonitor is always there to keep our systems running smoothly. It alerts us at the correct moment if anything goes wrong with our systems. It also informs us if any of our systems require any upgrades. Even our non-tech team members can easily understand if the dashboard is showing system health and performance.

Pros

  • Smart alerts.
  • Easy-to-read dashboards.
  • It always finds the real problem fast.
  • Connects with our other tools easily.
  • It automatically finds new servers or systems we add.

Cons

  • Limited Alert Options.
  • Basic charts should be advanced.
  • Bettercloud support is required.

Return on Investment

  • Faster fixes.
  • Fewer annoying alerts.
  • Saves troubleshooting time.
  • Clear information for everyone.

Other Software Used

Asana, Atlassian Jira, Workday Human Capital Management, Miro

Reliable monitoring that scales with our business.

Use Cases and Deployment Scope

We utilize LogicMonitor to gain unified visibility across our hybrid infrastructure, encompassing both cloud services and on-premises systems. It helps us catch issues early, especially during our busy times, like examination time. We have connected it with our alert system to fix the issues quickly. It helps us plan ahead for our online examinations, which are conducted for many of our clients.

Pros

  • It shows us system issues right away so we can fix them fast.
  • It finds new devices on its own, so we do not miss anything.
  • It alerts us only when something really unusual happens.
  • Its dashboards make it easy for everyone to see system health.
  • It helps us see trends so we are ready for busy times.

Cons

  • Alert tuning can be complex.
  • Some integrations need more customization or easier setup.
  • Report customization could be simpler.

Return on Investment

  • Our systems crash less because we catch issues early.
  • It helps us stay reliable, which builds trust with users.
  • It has made our work faster, easier, and more effective.
  • It helps us keep things running smoothly for students and staff.
  • We fix problems faster now.

Alternatives Considered

New Relic

Other Software Used

HubSpot CRM, HG Insights Platform, Atera

Keeps our IT running smoothly without the headaches.

Use Cases and Deployment Scope

LogicMonitor has been used by our company to gain a deeper comprehension of our business operations. In our organization, LogicMonitor primarily monitors about 5000 systems. The majority of our data is client and financial information, which must be protected. We use LoicMonitor to encrypt our data and maintain the security of our systems, as without it, our business would fail. We have a dedicated IT team that works on LogicMonitor to keep our systems safe.

Pros

  • Prebuilt Integrations.
  • Intelligent Alerting.
  • Custom Dashboards.
  • Performance Trend Analysis.
  • API Access.
  • Scalability

Cons

  • Reporting Limitations.
  • Dashboards on Mobile.
  • Collector Maintenance.

Return on Investment

  • MTTR was lowered by more than 30% thanks to quicker problem identification.
  • Improved uptime SLAs across critical services.
  • Auto-discovery enables faster onboarding of new infrastructure.
  • It saved more than ten hours a week by automating regular checks.

Alternatives Considered

Datadog, Zabbix, Nagios XI and PRTG Network Monitor

Other Software Used

Miro, Asana, TeamViewer, Microsoft Defender for Business, Google Meet, Microsoft Defender for Office 365, SAP Sales Cloud, SAP Service Cloud

Streamlining Infrastructure Visibility with LogicMonitor.

Use Cases and Deployment Scope

Our team uses LogicMonitor to monitor all of our team systems. Their location does not matter to us, as those employees are on-site, hybrid, or remote. Our work is growing daily, so we can monitor the systems, and if we encounter any issues, we can immediately fix them and return to work at full capacity.

Pros

  • Automatically Finds New Devices.
  • Ready-to-Go Monitoring Setups.
  • Smart Alerts.
  • Keeps an Eye on Everything.

Cons

  • Setting Up Alerts Can Be Confusing.
  • Reports Feel a Bit Basic.
  • Hard to Use Some Advanced Tools.

Return on Investment

  • Fast Problem Fixing.
  • Saving our time every week.
  • Fewer Annoying or Unnecessary Alerts.

Alternatives Considered

New Relic

Other Software Used

Miro, Salesforce CMS, Google Meet

System and Data safety made easy with Logic Monitor.

Use Cases and Deployment Scope

LogicMonitor monitors all our company systems and ensures they run smoothly, so we do not encounter sudden issues. It helps me quickly find issues and fix them, which makes it very reliable for my company's systems and me. We also use it to plan for future growth.

Pros

  • Automated alerting.
  • Capacity planning and forecasting.
  • Proactive issue detection.
  • Easy integrations.

Cons

  • Reporting customization.
  • UI complexity.
  • Cloud-native monitoring depth.

Return on Investment

  • Less time spent troubleshooting.
  • Improved system reliability and performance.
  • Training curve.

Alternatives Considered

Datadog

Other Software Used

Google Chat, Microsoft SQL Server, 360 Cloud Accounting