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KnowBe4 Security Awareness Training

Score9.3 out of 10

1,089 Reviews and Ratings

What is KnowBe4 Security Awareness Training?

KnowBe4 is a security awareness and compliance training and simulated social engineering product. It is used by organizations worldwide to strengthen their security culture and reduce human risk.


The product includes a comprehensive suite of awareness and compliance training, real-time user coaching, AI-powered simulated social engineering, crowdsourced anti-phishing defense and an AI suite that enhances human risk management through personalized training and automation. With content in 35+ languages, KnowBe4 provides an always-fresh library of engaging content to strengthen an organization's human firewall.


KnowBe4 provides:

  • Baseline testing to assess the Phish-Proneā„¢ Percentage of users through a free simulated phishing attack

  • Fully automated simulated phishing attacks, using thousands of customizable templates with unlimited usage

  • AI-Driven phishing and training recommendations based on users' phishing and training history

  • Enterprise strength reporting, showings stats and graphs for both training and phishing, ready for management

  • Artificial Intelligence Defense Agents (AIDA), AI-powered agents that reduce admin burden by automating template generation, training and reporting

Categories & Use Cases

Media

the Phishing Dashboard. This displays how end users are doing at-a-glance and in comparison to peers across industries with Industry Benchmarking.
the Virtual Risk Officer functionality, which helps identify risk to support data-driven decisions about a security awareness plan.
KnowBe4's partners, including The Security Awareness Company, Popcorn Training, exploqii, Twist & Shout, El Pescador, CLTRe, Saya University, and MediaPRO. Together, they create security awareness training content available in the ModStore.
a security training quiz question showing "Security Moments Series: Spot the Bad Link" asking what Lisa should do when receiving an unexpected email with an HTML attachment, with three answer options and Submit/Cancel buttons.
the AIDA Phishing Template Generator interface, which displays a customizable phishing simulation tool with template setup options on the left and a preview of a generated "Annual Bonus Announcement" email featuring a QR code attack vector on the right.
the AIDA Configure Training interface, which displays settings for personalized remedial phishing training, including user enrollment options, completion timeframes, knowledge refresher schedules, and notification preferences, with an "Activate Remedial Training" button to implement the configuration.

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Top Performing Features

  • Single sign-on capability

    The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.

    Category average: 9.3

  • Phishing Simulations

    Administrators can run simulated phishing attacks to test the effectiveness of the training and assess vulnerabilities.

    Category average: 9.1

  • Multilingual Training Content

    Training content is available in multiple languages.

    Category average: 9

Areas for Improvement

  • Integration with Security Tech Stack

    The product integrates with other security tools, such as a SIEM or SOAR platform, and may provide alerts for potential breaches.

    Category average: 8.2

  • Individualized Security Training Plans

    Training can be tailored to individual employees based on previous training, role, or assessed vulnerability.

    Category average: 7.9

  • Industry-Specific Security Training

    Security training can be tailored based on industry-specific requirements, such as HIPAA, PCI DSS, GDPR, etc.

    Category average: 7.1