IBM® watsonx™ Orchestrate®

IBM® watsonx™ Orchestrate® puts AI to work for automating complex workflows and processes at scale, without changing any existing systems and tools. The solution helps users to build, deploy and manage AI assistants and agents, enabling collaboration between them, to create one unified user experience. It can integrate with existing business systems by connecting to multiple proprietary and third-party AI models or automation tools from 100+ enterprise apps. This allows the solution to adapt to any business needs instead of forcing the user to adapt to generative AI. It is built on top of watsonx, which is a generative AI solution that allows the user to access multiple foundation models while emphasizing on enterprise-grade security, governance, and compliance.

Its goal ultimately is to drive less manual work, faster decisions, and more efficient business operations at scale.

IBM watsonx Orchestrate offers the following:

- Complex business workflow and process automation optimization - A reduction in manual workflows and faster ROI by integrating with current systems or multiple third-party models. Simplified access to several tools and ready-made integrations with 100+ enterprise apps including those from Microsoft, Salesforce, SAP, ServiceNow, and Workday.

- Low-code agent builder and pre-built agents – Custom-built or pre-built AI agents can be quickly deployed using a range of low-code to pro-code tools, designed for everyday business users as well as professional developers. A software development kit (SDK) is included with tools, documentation, and code samples for faster turnaround times. Acceleration of agentic automation journey with agents pre-built for specific business domains like human resources, sales, procurement, customer service, and more.

- Multi-agent orchestration - Users can deploy, manage, and govern a heterogenous network of AI assistants and agents, across their lifecycle. This enables smooth collaboration amongst multiple AI assistants and agents, whether they are built in-house or from third-party vendors, for a unified user experience. Work across hybrid cloud environments while integrating with complex tech stacks, wherever they reside. Empower employees with self-service access to AI assistants and agents.

Key Highlights:

1. Several tools and ready-to-use integrations designed for connecting with 100+ enterprise apps, for faster time to value.

2. A set of pre-built agents for specific business domains (like human resources, procurement, sales and more), as well as custom agent building capabilities including a range of low-code to pro-code authoring tools, for adapting to enterprise specific needs.

3. Multi-agent orchestration to enable hassle-free collaboration between several AI assistants, agents, and applications for a unified user experience.