#1 most frequent
Australia
45.1%128 installations of 284
What is Deputy?
Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier.
The Deputy platform enables users to schedule in line with demand, prepare accurate payroll, and communicate more clearly. Deputy streamlines employee admin, so teams can focus on what matters.
Deputy aims to help businesses become more profitable, connected, and trusted by each team member — their goal is to make that happen for workplaces in every community, worldwide.
Deputy boasts more than 250,000 workplaces internationally as users. Businesses across industries can manage their staff, give teams a way to track their shifts, and free up time for people to focus on what’s important to them.
Categories & Use Cases
Media
1 / 3
Screenshot of Manage your business from your pocket. See who is currently on the clock and who is late.
Top Performing Features
Mobile Accessibility
Provides employees and managers with mobile apps or web portals to access workforce management functions remotely and on-the-go.
Category average: 6.8
Workforce Compliance Monitoring
Monitors and ensures compliance with labor laws, union agreements, and company policies regarding work hours, breaks, and overtime.
Category average: 7.8
Scheduling and Shift Management
Allows managers to create, assign, and modify employee schedules, taking into account factors like availability, skillsets, and workload.
Category average: 7.9
Areas for Improvement
Shift Swapping and Time-Off Requests
Allows employees to request shift swaps with colleagues or submit time-off requests, with managers approving changes as necessary to accommodate schedule flexibility.
Category average: 7.7
Forecasting and Resource Planning
Utilizes historical data and trends to forecast workforce needs, allocate resources efficiently, and adjust staffing levels as needed
Category average: 7.4
Staffing Forecasting and Resource Planning
Utilizes historical data and trends to forecast workforce needs, allocate resources efficiently, and adjust staffing levels as needed.
Category average: 7.5
Who Buys & Uses Deputy
#2 most frequent
United States of America
39.1%111 installations of 284
#3 most frequent
United Kingdom of Great Britain and Northern Ireland
4.6%13 installations of 284
Simplicity!
Pros
- Pushes schedules to employees calendars to remedy missed shift/s excuses.
- Dashboard and tabs are seamless to learn and work with.
- Exporting time sheets is simple and expedites payroll via Excel or CSV.
- The App is really easy to use.
Cons
- I would say that if timesheets exported to a Deputy driven format that did not require calculations/sums etc, no extra work, that would shave quite a bit of time off the process.
- The Reports center is a format that is really complicated and unhelpful for data. Mainly the Report Builder.
Return on Investment
- Definitely Time Saved.
- It is cost effective based on the number of People via billing as employees.
- Payroll accuracy is on point.
Alternatives Considered
Paychex Flex
Usability
Other Software Used
Vend, QuickBooks Desktop Pro, Parallels Desktop, Apache OpenOffice, Microsoft Excel, LogMeIn Central, Google Analytics
Put Deputy in charge. Simple to use and allows visibility for the whole team.
Use Cases and Deployment Scope
Deputy is being used across our whole business, we have 6 locations, and it is so useful for our site managers to be able to view who is on shift at any given time through the app.
It helps with employee time off/leave requests all being in the correct place and getting rid of paper requests.
I also use this for staff communication but have not found this the best way to communicate due to missed notifications.
It helps with employee time off/leave requests all being in the correct place and getting rid of paper requests.
I also use this for staff communication but have not found this the best way to communicate due to missed notifications.
Pros
- Ease of use, very user friendly.
- Templates make weekly rota's very quick.
- Logging absence and keeping a record.
- Clocking in and out is very easy for employees and they can clearly see their hours worked.
Cons
- Leave balance is tricky sometimes, if my holiday year runs from 1st Feb to 31st Jan there could do with a way to set a date that the balance goes up to. For example you can see an amount of holidays you have left then any scheduled holidays and then a balance but if you add in leave for after the holiday year ends then it still comes off the balance and gives an inaccurate balance as days would reset before this and a new holiday year starts so if, in December, you book a few leave dates in for April it looks like you go into minus holidays but actually they reset on 1st Feb and so makes it hard, without calculating manually, how many days you have left of that particular holiday year.
- Setting notifications could be made simpler, I have given up going into each location and setting the notifications as they confuse me.
- The communications news feed board is quite good but more often than not the employees would not get a notification and miss a message.
Return on Investment
- The app definitely saves my managers time when planning as they can copy over a saved template and simply drag employees into a shift. It also allows you to see the history of a shift in case there is any queries afterwards.
Usability
Other Software Used
iVend Retail, Dext Prepare (with Receipt Bank)
Deputy review
Use Cases and Deployment Scope
We use Deputy across the whole operation to schedule and manage our team.
Pros
- Scheduling.
- Timesheets.
- Tracking staff logins.
Cons
- Entering sales & forecasts manually if not using a supported POS.
- Reporting is lacking it would be good to see total costs currently it split between salary & hourly also to be able to check on how much tax/super/leave is being spent each week.
Return on Investment
- None that we have noticed it has just made scheduling easier.
Usability
Other Software Used
Xero
Deputy - Easy to use Time Tracking, Scheduling and Communication solution for any businesses in the Hospitality industry
Use Cases and Deployment Scope
I am working in an accounting firm and Palisade is one of our clients. Deputy is not directly used by our firm but by Palisade Hotel. I introduced and implemented Deputy to Palisade Hotel 4-5 years ago and since then Hotel start managing their staff very effectively and managers are top of the employees' timesheet and rostered hours. We can now, track their time very easy, estimate future weeks salary cost and prepare very accurate payroll reports.
Pros
- Timesheets.
- Time tracking.
- Integration with accounting system.
- Integration with awards.
Cons
- Tasks.
- Project or job management.
Return on Investment
- Accurate Timesheets (cost savings) - after we implemented Deputy, we realized it's across close to 50 employees. We started saving at least 10% to 15% of total hours as employees were clocking early and later previously and we did not have a security measures like Deputy. This is close to $200-$250 savings across the whole payroll per month.
- Time Saving - with the payroll implementation, we increased the efficiency of the payroll. It used to take almost half a day to prepare the payroll but now, it takes only few hours including final confirmation with multiple managers.
- Improved Accuracy - it helped us to run much accurate and smoother payroll and time sheeting as it is all approved and it is very transparent by the employee. There is no question when it comes to the finalization of the reports.
Alternatives Considered
Workforce.com (Tanda)
Usability
Other Software Used
Xero, Fathom, Microsoft Teams
An intuitive, rock solid service that's worth the cost but with some minor quibbles
Use Cases and Deployment Scope
I use Deputy to manage schedules, leave requests, and sick time for a team of 6. There is only 1 location and no departments. This scheduler allowed me to automate the scheduling process for staffing a public library. Previously I used an excel file and printed sheets to share the schedule, I wanted an app-based solution that would sync with a calendar.
Pros
- Pushing out updates to the schedule very quickly.
- UI is easy to navigate for staff.
- Copy and paste scheduling is amazing.
Cons
- The manager side UI needs improvement to be more intuitive.
- I have difficulty syncing it to my outlook calendar.
- The app and desktop environment don't sync perfectly and sometimes I need to push updates from the app when I've already done them via a workstation.
- The billing process is annoying, I'd rather just pay once a year.
Return on Investment
- At least 3 hours a month saved.
- Can plan in advance and have had less staff issues over vacation reservations.
Alternatives Considered
Microsoft Teams
Usability
Other Software Used
Zoom, Adobe Acrobat Reader DC, QuickBooks Desktop Premier, Synology DiskStation
