#1 most frequent
United States of America
48.8%20 installations of 41
What is Vend?
The Vend (now Lightspeed Retail) retail management system and point of sale (POS) solution is designed to streamline operations for small to medium-sized businesses in various industries. According to the vendor, retailers, boutique shops, fashion and apparel stores, specialty stores, and gift shops can benefit from Vend's inventory management, omnichannel capabilities, reporting, marketing tools, integrated payments, and 24/7 support.
Categories & Use Cases
Media
1 / 4
Who Buys & Uses Vend
#2 most frequent
Australia
26.8%11 installations of 41
#3 most frequent
Canada
12.2%5 installations of 41
Great fit for laundry and/or dry cleaner.
Use Cases and Deployment Scope
I set up a customer with vend to manage his retail sales at a dry cleaner/laundry service. He needed software that was easy to use and quickly process orders.
Pros
- selecting products
- printing receipts
- finding repeat customers
Cons
- It would be nice to have alternate ways to adjust prices
Most Important Features
- Good breakdown of categories and variations
- finding repeat customers quickly and accurately
- applying the correct price and printing receipts
Return on Investment
- For a small business, it was important to keep the cost low
Other Software Used
QuickBooks Desktop Pro
Highly capable POS that lets you grow.
Pros
- Retail sales
- Inventory management
- Sales and promotions
- Reporting
Cons
- Tedious product search
Return on Investment
- Correct inventory levels has been a game-changer. We use to oversell because of inconsistencies between POS and e-commerce sales.
- The built-in loyalty program has been very useful and was much more appealing to customers than we originally predicted.
Alternatives Considered
Square POS and ShopKeep
Other Software Used
Airtable, Slack, Xero, Gusto, Deputy
