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Deputy vs. UKG Workforce Central (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Deputy

    Score7 out of 10
    Small Businesses (1-50 employees)
    Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier. The Deputy platform enables users to schedule in line with demand, prepare accurate payroll, and communicate more clearly. Deputy streamlines employee admin, so teams can focus on what…

    $2.50

    per user

    UKG Workforce Central (discontinued)

    Score5.1 out of 10
    N/AUKG Workforce Central (formerly Kronos Workforce Central) was a suite of HR Management offerings targeted mainly at enterprise customers with larger-scale and more complex HR and workforce management issues. The product is discontinued.N/A
    Pricing
    DeputyUKG Workforce Central (discontinued)
    Editions & Modules
    Scheduling Only
    $2.50
    per user
    Scheduling, Time and Attendance
    $4.50
    per user
    Enterprise
    Custom pricing for enterprise clients
    per user
    No answers on this topic
    Offerings
    Pricing Offerings
    DeputyUKG Workforce Central (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalRequired
    Additional Details
    More Pricing Information
    Community Pulse
    DeputyUKG Workforce Central (discontinued)
    Considered Both Products
    Deputy
    Chose Deputy
    We previously used Kronos for our scheduling and employee management. While there were some features in Kronos that were beneficial, overall Deputy is much more streamlined for our business. One feature of Kronos that was beneficial was blocking available and unavailable time …
    Incentivized
    Chose Deputy
    Deputy allows for a more personalized user experience than Kronos. Notifies workers of their personal schedule for the following weeks (input by a manager). It allows users to view the work schedule of others on their team for that day, which can enable shift-swapping requests …
    Incentivized
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    384 Answers
    93%
    Would buy again
    14 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    362 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    365 Answers
    93%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    320 Answers
    75%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    91%
    Implementation went as expected
    347 Answers
    63%
    Implementation went as expected
    5 Answers
    Features
    DeputyUKG Workforce Central (discontinued)
    Workforce Management Software Features
    Comparison of Workforce Management Software Features features of Deputy and UKG Workforce Central (discontinued)
    Feature
    Deputy
    6.0
    1 Ratings
    12% below category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Scheduling and Shift Management8.01 Ratings00 Ratings
    Workforce Reporting and Analytics5.01 Ratings00 Ratings
    Workforce Compliance Monitoring9.01 Ratings00 Ratings
    Mobile Accessibility10.01 Ratings00 Ratings
    Task Assignment and Tracking5.01 Ratings00 Ratings
    Forecasting and Resource Planning3.01 Ratings00 Ratings
    Staffing Forecasting and Resource Planning3.01 Ratings00 Ratings
    Shift Swapping and Time-Off Requests5.01 Ratings00 Ratings
    User Ratings
    DeputyUKG Workforce Central (discontinued)
    Likelihood to Recommend
    7.7
    (409 ratings)
    6.6
    (38 ratings)
    Likelihood to Renew
    8.8
    (46 ratings)
    5.0
    (11 ratings)
    Usability
    9.1
    (404 ratings)
    -
    (0 ratings)
    Availability
    9.5
    (5 ratings)
    -
    (0 ratings)
    Performance
    9.2
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    8.4
    (30 ratings)
    7.1
    (8 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (2 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    6.2
    (398 ratings)
    -
    (0 ratings)
    Configurability
    7.8
    (6 ratings)
    -
    (0 ratings)
    Ease of integration
    6.7
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    9.3
    (5 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (5 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.8
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    DeputyUKG Workforce Central (discontinued)
    Likelihood to Recommend
    Deputy
    No answers on this topic
    Discontinued Products
    This product was marketed to us as a school and several schools in our area use the program. However, the implementation team we were set-up with had limited school experience and we are still working on the best way to do some of the timekeeping issues where I know that could have been handled better. That being said from a payroll and reporting side it has been great to capture so much data (at times almost too much) and have the system do automatic allocations of salaries and general ledger reports. The reporting takes some getting used to, but overall I've been able to run reports to see and track just about anything I want. Our employees also love the self service compared to our previous products where they can make W4, direct deposit and other updates on their own without having to get HR involved.
    Incentivized
    Read full review
    Pros
    Deputy
    • Employee Scheduling - So straightforward and easy to use! Love the copy & past feature!
    • Timekeeping - the App & Kiosk are perfect for employees to clock in and out in a matter of seconds
    • Company Communication - the Newsfeed feature makes it easy to keep everyone up to date on company announcements
    • Task Management - simple to use task lists help keep my team organized
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Cons
    Deputy
    • Integration with various point of sale systems to pull sales data vs. scheduled and/or worked hours.
    • Ability to "re-invite, " change a password or fix an employee-level account if they didn't set things up correctly.
    • An easier way of loading all holidays or facility closure dates for the year. e.g. Google reminds you, Are you open for Thanksgiving this year?
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Likelihood to Renew
    Deputy
    No answers on this topic
    Discontinued Products
    Now that the system is installed and operational, the "pain is gone"...therefore we see no reason to change to a different application. There is no functionality that is missing from the system that would drive us to consider another solution at this time. Maintenance support from Kronos is sufficient and updates occur regularly.
    Read full review
    Usability
    Deputy
    No answers on this topic
    Discontinued Products
    No answers on this topic
    Reliability and Availability
    Deputy
    We have never had a problem with deputy being unavailable
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Performance
    Deputy
    No answers on this topic
    Discontinued Products
    No answers on this topic
    Support Rating
    Deputy
    Every time I have contacted support they have answered my question within the hour and solved every problem we have had. They follow up to make sure we are satisfied with our results which has been great when we are busy and get distracted
    Incentivized
    Read full review
    Discontinued Products
    Having no experience with Kronos prior to using it in March 2016, their customer service team taught me how to use it the right way after my initial training at work. I am well-versed in data analysis using Excel and Access primarily, so once I discovered that Kronos had a reporting feature built in, I've used the feature quite a few times to help our properties evaluate their production costs and make good labor decisions. I give Kronos a 10 because once a person takes the time to learn how to use the software, they'll realize that Kronos is far more effective than most, and gives users more ways to access their information where and when they want to.
    Incentivized
    Read full review
    In-Person Training
    Deputy
    No answers on this topic
    Discontinued Products
    No answers on this topic
    Online Training
    Deputy
    No answers on this topic
    Discontinued Products
    No answers on this topic
    Implementation Rating
    Deputy
    It took me a bit to get all my staff input from our previous scheduling software. However, once all the information was there, everything went smoothly and we were able to start implementing Deputy right away. It did not take long to train my staff and have them comfortable with using the system.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Deputy
    For years we used TimeTrax systems but they were hard to use and required manual downloads of punches, networked setups, and we needed separate setups for each location. When evaluating cloud-based solutions we first tried TSheets, but the higher cost and lack of features made us choose Deputy. Our main complaint about the actual TSheets system was the IPads did not store punches when it first launched so if you lost internet it couldn't store the punches. When we were evaluating the system they were building a police station next door that resulted in intermittent internet outages and the kiosk app basically became a brick until the internet came back on.
    Incentivized
    Read full review
    Discontinued Products
    Kronos and Dayforce are the two timekeeping systems I’ve worked with in recent years. Kronos feels a little more comprehensive and is my primary timekeeping tool both for myself as well as my staff. Kronos is a great tool for a wide range of shifts, working locations, and pay codes. In this context, I would pick Kronos over Dayforce. On the opposite side, Dayforce is extremely user-friendly and has a “cleaner” user interface if that is a contributing factor for anyone. Also, for managers who oversee large teams (30-50 team members) then Dayforce is a bit more simple to approve time cards, hours, and leave. Kronos is a bit clunky with all the clicks, and managing large teams of hourly employees would be a huge time suck to go in to review/approve all.
    Incentivized
    Read full review
    Scalability
    Deputy
    We have gone from using deputy simply to schedule a couple of members of staff on coffee shop shifts, to also scheduling staff in the retail unit part of our business, to now also scheduling team days and having remote working staff start on schedule shifts to track their working hours.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Return on Investment
    Deputy
    No answers on this topic
    Discontinued Products
    No answers on this topic
    ScreenShots

    Deputy Screenshots

    Screenshot of Manage your business from your pocket.  See who is currently on the clock and who is late.Screenshot of What if someone doesn't show up for a shift? Find a replacement from your phone in seconds!Screenshot of Enterprise level experience in an elegantly designed iPad app.