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Celigo

Score9.2 out of 10

25 Reviews and Ratings

What is Celigo?

Celigo is an iPaaS integration platform for companies to easily connect apps, sync data, and automate processes. Integration wizards, templates, and other tools help help business users integrate NetSuite to any application or data sources.

Celigo is available in four editions, and aims to meet the integration needs of all companies -- whether it is to implement a single use case to company-wide adoption of the platform. According to the vendor, the unique flow-based pricing is aligned to the business processes that are being automated rather than on endpoints - or applications - that are being integrated. The subscription model provides an easy path to add more capacity as companies need to connect more processes - starting with one free integration flow with the Free Edition.

Each edition includes access to the following:
*Data Loader: Tool for ad-hoc import and mapping of a data file into NetSuite, Salesforce, or other REST/JSON application
*Integration Templates: Access packaged integration flows that can be installed, configured, modified, duplicated, or deleted
*Assistants: API assistants for the most popular cloud applications to make it easier and faster to create integrations
*Advanced Capabilities: Orchestration (complex flows), EDI integrations, generating tokens for direct API calls, and building wrappers


Media

Integrator.io: Where the applications to integrate are chosen
Integrator.io: Establishes a Connection Record
Integrator.io: Integration Flow Builder

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Top Performing Features

  • Pre-built connectors

    Pre-built, tested connectors to a wide variety of applications such as ERP, CRM, HCM, Marketing Automation, etc.

    Category average: 8.3

  • Monitoring console

    Central console for monitoring resource utilization, system health, ability to start and stop processes, etc.

    Category average: 7.5

  • Connector modification

    Provision for modification of pre-built connectors to suit specific environments

    Category average: 7.5

Areas for Improvement

  • Data quality services

    Software includes capability to perform data profiling, deduplication, cleansing etc.

    Category average: 7.9

  • Data security features

    Data security features include rights management, LDAP integration, password encryption, etc.

    Category average: 7.8

  • Support for real-time and batch integration

    Software supports both real-time and batch integrations

    Category average: 7.6

Ryan's Celigo Review

Use Cases and Deployment Scope

We use Celigo for a ton of stuff. Almost all of the use cases involve Oracle NetSuite. We started with Celigo as integrate Ariba and NetSuite. We now have integrations with Coupa, Service Channel, our Bank, out Credit Cards, etc.

Pros

  • Error Management is better than anything you can build on your own
  • Celigo makes visibility of your data between platforms very nice
  • Broad Capabilities. Anything with an API can be connected.

Cons

  • Documentation has gotten better over the years, but could improve.
  • Marketing efforts could be greater. Its a terrific product that people should know about
  • More webinars could be helpful to show how folks are saving time and money.

Return on Investment

  • We have doubled our revenue in the past 5 years. My Accounting staff headcount has actually decreased. We are able to process so much with Celigo/NetSuite.
  • Nothing gets missed. We use Celigo to pull invoice/order data from NetSuite and send to various customers. I set up the schedules and know those invoices get to the correct place. My A/R balance is 99% current.
  • Data accuracy is outstanding. We don't have human order entry errors anymore. I know my customers are getting what they ordered and we are processing their requests correctly.

Usability

Alternatives Considered

Boomi and Jitterbit

Celigo is highly recommended! Best software against any others!

Use Cases and Deployment Scope

We use Celigo for multiple integrations: for Amazon to Netsuite, Shopify to Netsuite, 3PL integrations for inventory reconciliation, and item fulfillment and ASNs to Retailer. It is integral to our business and a really great asset for reducing overhead and costs of manual work and labor. Highly recommend this software program!

Pros

  • Direct to Consumer integration from Amazon and Shopify into Netsuite
  • Seeing errors directly and fixing them
  • Integrations with warehouses for shipping and fulfillment

Cons

  • Bug fixing; had one of our flows randomly removed and root cause has yet to be determined from their team

Return on Investment

  • Trusting orders and syncing
  • Reducing manual labor for order fulfillment

Celigo Review

Use Cases and Deployment Scope

Celigo is used to integrate and data synchronise multiple systems together. It excels in anything related to NetSuite integration as Celigo has done the main heavy lifting around that, which makes integrating with NetSuite a breeze. Having said that, it's a general purpose iPaaS integration tool, so would work for any system to system integration.

Pros

  • NetSuite Integration
  • Shopify Integration
  • Data Synchronisation
  • Built-In Integration Applications

Cons

  • API Support (On the way)
  • Advanced Logical Operators
  • Synchronous Flows
  • Pages Control (Parallel processing vs Sequential processing)

Return on Investment

  • Quickly Sync Sales Order from Shopify to NetSuite
  • Sync back order fulfillments from NetSuite to Shopify
  • Import order from Amazon Seller Central to NetSuite
  • Sync customer information from Shopfiy to Saleforce

Alternatives Considered

Boomi, Workato, Jitterbit, SnapLogic, Azure Logic Apps, webMethods.io Integration and MuleSoft Anypoint Platform

Other Software Used

Boomi, Workato, MuleSoft Anypoint Platform

Incredibly Powerful, yet Easy to Use

Use Cases and Deployment Scope

We use Celigo for every internal integration. It's used for sales orders, customer payments, Zendesk customer support tickets, shipment tracking, database data migration, email sends to customers, etc... It allows all our internal systems to communicate with each other instead of being siloed. For example, to proactively solve customer pain points and issues, we track all of our packages with AfterShip and then create Zendesk support tickets if there is an issue with the package transit. Our customers love the proactive messaging so they feel like we are taking care of them every step of the way.

Pros

  • Previewing data transformations and scripts in real time
  • Ability to retry data and manage errors when something goes wrong
  • Pre built apps for quick implementation

Cons

  • EDI transactions are difficult to setup and use
  • FTP transactions can be slow when using them for a lot of volume

Return on Investment

  • Adding additional sales channels for our eCommerce business which drove additional sales
  • Real time inventory updates to website to limit overselling
  • Operational efficiencies by no longer having to manually input data

Other Software Used

NetSuite ERP, Salesforce Commerce Cloud, Zendesk Support Suite

Celigo integrator.io saves us countless hours of data entry

Pros

  • Reduce data entry.
  • Speed up month-end close.
  • Enable staff to work on adding more value.

Cons

  • AI would be amazing.
  • Shorter wait for project kick-off.

Return on Investment

  • We have sped up billing significantly.

Alternatives Considered

Dell Boomi

Other Software Used

NetSuite, Salesforce CPQ (formerly SteelBrick), Xactly SimplyComp