Shipwire

Shipwire is a fulfillment platform that aims to streamline logistics across sales channels, carriers, and countries. According to the vendor, it provides order and inventory management, business analytics, and business integrations to help businesses manage their fulfillment operations efficiently.

Key Features

Order and inventory management: According to the vendor, users can set up order controls, automate safeguards, and optimize shipping time and costs based on pre-set preferences. They can also access and combine data with WMS integrations, EDI connectors, APIs, and more.

Omni-channel logistics: The vendor claims that Shipwire allows users to connect with hundreds of warehouses globally for quick and efficient item delivery. They can combine sales channels, APIs, warehouse management solutions, ERPs, and software in a unified command center controlled from a single dashboard.

Data privacy and security: Shipwire supposedly offers enterprise-grade security with a 99.9% uptime and complete SSL. Users can set permission levels and establish different roles and user types to limit third-party access to private account data.

Transparent billing and financial clarity: According to the vendor, Shipwire provides a breakdown of all fulfillment costs, including shipping, handling, packaging, and more. Users can view monthly invoices and statements with detailed descriptions of charges. They can also automate payment processes and track vendors.

Track and manage inventory: Shipwire claims to offer full visibility and control of inbound and outbound orders, forward and return orders, order routing, split orders, and short shipments. Users can track and manage unlimited SKUs and variants across every fulfillment location and sales channel.

Optimize shipping: The vendor states that Shipwire calculates shipping and handling charges across multiple providers to automatically discover the most affordable shipping options based on desired service level. Users can also discover ideal packaging dimensions for optimal shipping rates and reduced packaging waste.

Manage returns: According to the vendor, Shipwire offers fully integrated returns processes, allowing users to make returns more profitable. They can automatically send buyers tracking numbers to keep them informed of their order status.

Inventory alerts: Shipwire supposedly enables users to set inventory alerts to manage supply proactively. They can also place inventory close to demand through a worldwide distribution network.

Integrations: Shipwire claims to work with multiple industry-leading tools, partners, and providers. Users can integrate through Shipwire or integration partners to receive, process, and optimize order fulfillment. They can also build custom connections to any proprietary solutions with robust Shipwire APIs.

Business analytics: According to the vendor, users can build customizable reports that show order status, inventory counts, carriers, costs, and more. They can also view ready-made reports that detail the most important order and inventory metrics.