Celigo vs. Jitterbit

Celigo is great for transaction-based integrations (which is most), but not great for when you want to replicate data from one system to a database. For example, if you are trying to get all of your NetSuite data into a Snowflake database. However, if you are trying to get data out of NetSuite and create transactions in another system, it's perfect.

Small to medium sized companies are great prospects for this product. It's pretty easy to set up, learn and maintain. You can scale it too, so start with an easy integration, learn the ropes and expand your usage. If you have fairly simply needs for a handful of fields and just one or two external systems to feed into Salesforce, this is the go-to product. If you're a larger company needing more complex integrations where extremely high reliability is needed and any downtime means revenue loss, you probably already have a different product in mind. Then again, you probably have an entire team that handles integrations and a data warehouse to support it!

Incentivized

• Error Management is better than anything you can build on your own
• Celigo makes visibility of your data between platforms very nice
• Broad Capabilities. Anything with an API can be connected.

Incentivized

• Ease of use - while being more technical is useful, you don't need to be a developer to use many of JItterbit's capabilities
• Customer Support - we have always had great responsiveness to any questions or issues encountered
• Reliability - Jitterbit has been extremely reliable with no major outages in the recent past

Incentivized

• EDI transactions are difficult to setup and use
• FTP transactions can be slow when using them for a lot of volume

• Some of the more advanced transformation possibilities aren't exactly clear without a lot of digging. Very basic connections (e.g. map this field to this field) along with basic transformation scripts (e.g. multiply X * Y) are super easy. But I know there are a ton more features and functionality that I feel is somewhat buried in the product

Incentivized

I have been evaluating other tools as a continuous improvement practice. I would like something that would be easier to use for a non-technical user. I work for a small organization and have no back-up for Jitterbit if something happens to me. We don't have the technically savvy employees to understand it.

There is a bit of a learning curve, but not bad. Once you get a flow or two under your belt, there will be no stopping you. You will start to see possibilities and ways to apply automation and integration throughout your business. It becomes fun to look for additional ways to save money, time, and improve accuracy

Incentivized

Had some rough patches in the beginning, but they were resolved.

Incentivized

They have some of the best support of any software vendor that we use. They always get our issues resolved quickly

We demoed some of these other integration options. The learning curve seemed a bit steeper and the offerings less robust, so we did not pursue very far. I cannot speak to the others much. We have not had a reason to stray from Celigo.

Incentivized

Hands down, Jitterbit is more cost-effective than Informatica, either on-prem or cloud and the value only goes up from there. Reusability and ease of creation make in-house training simple and the end result is we leverage Jitterbit for much more than what we initially considered it for. Having used Oracle and TIBCO before as well, I find they are the tools of yesterday, not able to keep up in terms of functionality or price. Mulesoft would be a more relevant comparison, and I feel we lean on Mule far more than Jitterbit, but both tools have their place and their strengths (and weaknesses!).

Incentivized

• Quickly Sync Sales Order from Shopify to NetSuite
• Sync back order fulfillments from NetSuite to Shopify
• Import order from Amazon Seller Central to NetSuite
• Sync customer information from Shopfiy to Saleforce

Incentivized

• We moved from a product that was failing regularly (jobs were running long, some jobs would finish incomplete without any warning or info, etc) to Jitterbit - a very stable product if you give it the recommended server size it needs.
• It has made crafting solutions for data movement and transformation quick!

Incentivized