As a part of our Digital Learning strategy Absorb serves as our central hub for delivering, tracking and managing training across the business. This platform has centralised the way in which we administer training. Previously we used multiple systems and various formats and Absorb has made training and administration for learning accessible and consistent. It has solved our reporting, encourages engagement and is great for scalability.
Pros
Great CSM (Anup), Customer Service team, Tech team is very responsive
Intuitive user experience for Admins and our learners
Scalability
Cons
Could have more flexibility with Audience mapping/dynamic targeting and logic
Likelihood to Recommend
- enables seamless delivery, tracking and managing
training across the business.
- centralises the way in which we administer training.
- The user experience as an admin and a learner is innovative and efficient as
well as user friendly.
- Managers are able to easily manage training for their team members through
manager enabled enrolments or the manager dashboard.
VU
Verified User
Professional in Human Resources (Government Relations company, 1001-5000 employees)
Absorb is an amazing platform supported by amazing people. I cannot recommend their services highly enough. They helped us organize our content, communicate its value, and increase its impact. The interface is user-friendly both on the Learner Experience and the Administrative back end. It gave us a truly professional, forward face. Truly Stellar!
Absorb LMS is the platform that we have used to build out and deliver training for mandatory compliance programs internally and for client training externally. Because we are tangentially a health services organization, the requirements for HIPAA compliance are stringent and annual. A third training function that Absorb LMS provides for us is internal training for new employees in the functions and systems that they will be working with.
Pros
Manage training for our client
Deliver training to our employees
Cons
File management is a continuing problem
Course development is somewhat weak and we need to use external applications to develop coursework
Likelihood to Recommend
We have found the Absorb LMS platform to be particularly well-suited for delivering our internal compliance training and mandatory annual compliance reviews. It has also served us well in creating and delivering documentation training to our clients' employees. On the downside, it is somewhat cumbersome for new learners to get started on the platform.
The City of Roswell uses Absorb LMS for Compliance Training. This is important because it helps employees understand all the relevant laws, regulations and internal policies that govern the function of the City. With over 1,000 employees divided into multiple departments, we needed a learning management system that enables us to disseminate, track and report on a regular basis to ensure that we maintained 100% Compliance. This is complicated with ongoing New Hires, and Absorb LMS is so easy to use that we can easily keep up with the ongoing demand.
Pros
Creating Accounts (just a few steps)
Monitoring (easy to categorize)
Reporting (easy to set up)
Cons
Landing Page: I struggled to make that relevant
Absorb Academy: It is hard to track down specific information to a question
Help Desk: It is hard to share that time with others
Likelihood to Recommend
I had never worked on an LMS before, but the team at Absorb did a super job working with us to get it right.
We use Absorb to help train and onboard our employees but we also use the platform to educate and training our customers on our products.
Pros
Response time
User Interface
Cons
The Create platform could have some additional features
The process of training customers who have purchased Absorb could be more tailored and customized
Likelihood to Recommend
We have found the platform well-suited to all of our educational needs. For example, the enrollment keys really help us assign the right onboarding content to new users. We are also able to use enrollment keys to direct customers to the exact training modules they need.
