Absorb LMS - Easy to Implement and Use
Use Cases and Deployment Scope
We use Absorb LMS to deliver compliance and skills training. The system supports eLearning as well as instructor led courses. We chose Absorb LMS because it provides access for our field based employees, and has an easy to navigate user interface. Administration is straightforward, and while a little click heavy, fairly intuitive and very easy to learn.
We have 3,500 users who are a combination of field and office based employees in the US and Canada.
Pros
- User Experience
- Administration
- Customization
- Customer Support
- Frequent system enhancements
Cons
- Click heavy administration
- Basic reporting functionality
- Support for externally hosted videos
Likelihood to Recommend
Our integration experience was very well managed. We launched on-time, and only had to do basic end-user training because the system is very user friendly and intuitive to use.
The customer support is exceptional, we have an assigned Customer Success Manager we meet with and talk to regularly. They are very responsive and have helped us optimize our processes to get the most out of the system.
Because the system is easy to use, we have very few user issues or tickets we have to support. 90% of user problems are resolved by using the FAQs we provided when we launched the system.